help desk Jobs in baltimore, md

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CCaaS Shift Lead - Afternoon Shift

NetVision Resources Inc.

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Woodlawn, Maryland, USA

Full-time, Third Party, Contract

Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommendations on tasks that may be handled by the Tier 1 and Tier 2 resources. Provide CCaaS 800 Number su
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Posted 14 days ago | Updated 11 hours ago

CCaaS Shift Lead-

Sky Solutions LLC

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Woodlawn, Maryland, USA

Full-time, Third Party

Position Title: CCaaS Shift Lead - Afternoon Shift Location: Woodlawn, MD (On-site 5 days a week) Duration: Long term Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart. Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD Actual work hours 2pm-10:30pm Selected candidate must be willing
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Posted 14 days ago

CCaaS Tier 2 Support Analyst in Woodlawn Mill, MD

Technogen, Inc.

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Woodlawn, Maryland, USA

Contract

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Hi There, I am Mahmood Bafana Senior Talent Acquisition Specialist
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Posted 1 day ago | Updated 8 hours ago

System Administrator, Journeyman

SilverEdge

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Maryland, USA

Full-time

Overview Silveredge Governmet Solutions is seeking a System Administrator to assist with basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems. Participates in the design, installation and administration of local systems using multiple protocols and various computer systems. Writes detailed/techical problem reports, assists with root cause analysis and recommendations for configuration and
Posted 60+ days ago | Updated 7 hours ago

Systems Administrator, Junior

SilverEdge

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Maryland, USA

Full-time

Overview Silveredge Government Solutions is seeking a Junior System Administrator with basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems. Participates in the design, installation and administration of local systems using multiple protocols and various computer systems. Writes detailed/techical problem reports, assists with root cause analysis and recommendations for configuration and p
Posted 60+ days ago | Updated 7 hours ago

Network Engineer

Leidos

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Fort Meade, Maryland, USA

Full-time

Unleash Your Potential with Leidos Join Leidos and tackle the world's toughest technical challenges head-on. Advance your career at lightning speed, unlock your talents, and make an impact that matters-supporting critical national security missions at Fort Meade, Maryland, to bolster Air Force ISR operations. The Opportunity As our Network Engineer, you'll own the end-to-end design, deployment, and health of Local Area Networks (LAN) and Wide Area Networks (WAN). You'll keep voice, data, and
Posted 9 days ago | Updated 7 hours ago

Space Procurement/Acquisition Specialist

Halvik

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Greenbelt, Maryland, USA

Full-time

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting Edge Technology across the US Government. Be a part of something special! The selected person will serve as a primary point of contact and representative for NASA Solutions for Enter
Posted 6 days ago

CyberSecurity - Knowledge Manager

Prudent Technologies and Consulting

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Remote

Contract

Role: CyberSecurity - Knowledge Manager Duration 1 year Type: 100% Remote The position in question is the Knowledge and Cyber Lead, a role that is pivotal for the strategic oversight, organization, and continuous improvement of our knowledge base, with a strong emphasis on cybersecurity awareness and best practices. This role is essential for ensuring the accuracy, clarity, and alignment of Global Service Desk processes with security protocols. Key responsibilities of the role include: - Driv
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Posted 7 days ago | Updated 7 days ago

Senior Red Hat Linux Administrator Consultant- Hybrid Annapolis, MD

Stellar IT Solution

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Annapolis, Maryland, USA

Third Party, Contract

5/5/2025 @4:30PM EST Position: Senior Red Hat Linux Administrator Consultant - PORFP K23-0094-25L-7 Location: 189 Harry S Truman Parkway, Annapolis, MD 21401 Onsite/ Remote: Hybrid Duration: Long-Term Submission Limit: 1 Can submit 1 candidate Must provide copy of degree & other evidence (i.e. transcript) Must provide copy of resources' Red Hat Certified Systems Administrator certification Signed Attachment O Resource Acknowledgement 2 days remote, 3 days on-site (Hybrid) Summary The AOC
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Posted 60+ days ago | Updated 12 hours ago

System/Server Administrator

DatamanUSA, LLC

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Remote or Los Angeles, California, USA

Contract

DatamanUSA has an exciting opportunity for a System/Server Administrator to work with one of our direct clients in Los Angeles, CA. Job Title: System/Server Administrator Duration: 12 Months (with possibility of extension) Location: Los Angeles, CA (REMOTE) Required skills and qualifications: A bachelor s degree in computer science, information technology, or a related field. Proven experience as a Server Administrator/Systems Administrator or in a similar role, with a track record of maintaini
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Posted 9 hours ago

ERP Specialist SAP Federal Financial Systems

Trigent Solutions

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Remote

Full-time

Job Title: ERP Specialist SAP Federal Financial Systems Location: Remote Clearance Requirement: U.S. Citizenship required Position Type: Full-Time Permanent Position Overview: We are seeking a knowledgeable and detail-oriented ERP Specialist to support the maintenance, enhancement, and user adoption of enterprise resource planning (ERP) systems, with a particular focus on SAP and S/4HANA platforms. This role ensures the ERP system runs smoothly and efficiently, supports business operations, and
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Posted 2 days ago

Info Security Specialist (Cryptography)-Remote

DivIHN Integration Inc.

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US

Contract

DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply o
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Posted 5 hours ago

Stibo Functional Analyst

Summit Racing Equipment

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Remote

Full-time

This position is able to be a remote work from home position. Must live in Florida, Georgia, Nevada, Ohio, Tennessee or Texas to be considered. SUMMARY In-house functional expert with Master Data Management (MDM) packaged software. Lead and coordinate software implementation projects while following best-practice processes. Provide planning, installation, administration, monitoring, maintenance, support and troubleshooting of Stibo STEP MDM. Manage and troubleshoot data loads, integrations, work
Posted 36 days ago | Updated 5 days ago

Antivirus Admin (ONLY W2 CANDIDATES)

ERPA

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Remote

Contract

Title: Antivirus Admin (Only W2 Candidates) Location: Remote but preference is NC, SC, Chicago, Quincy Mass, Carlisle PA or Greenville SC Type: Contract Description: The Antivirus Administrator role is to centrally govern and oversee a diverse enterprise environment s antivirus solutions to maintain current, operational saturation and stability of all antivirus agents across all in scope systems of client. Qualified candidates will have the following experience and skills: Background in IT infr
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Posted 6 hours ago

Service Desk Analyst

ITC Infotech (USA), Inc

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Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I
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Posted 30 days ago | Updated 30 days ago

Business Intelligence Developer - Remote

Protos IT

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Remote

Contract

Business Intelligence Developer 6+ months REMOTE DOJ Public Trust Seeking a Business Intelligence developer who will spearhead development and delivery of critical reports and dashboards to our business clients within the Federal Government. In this position, you will utilize your experience with Microsoft Power BI and other Microsoft reporting and analytic tools in a cloud based environment to help customers with their data needs. Job Description: Work directly with key stakeholders to under
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Posted 1 day ago

Business Intelligence Developer - Remote / (Quarterly travel to DC)

Protos IT

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Remote

Contract

title: Business Intelligence Developer Location: Remote / (Quarterly travel to DC) Duration: 6 months, extension security clearance: Public Trust, ( Ability to successfully obtain a government-issued Public Trust clearance). seeking a Business Intelligence developer who will spearhead development and delivery of critical reports and dashboards to our business clients within the Federal Government. In this position, you will utilize your experience with Microsoft Power BI and other Microsoft repo
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Posted 1 day ago | Updated 1 day ago

Senior Project Manager

Aditi Consulting

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Remote or San Francisco, California, USA

Contract

Payrate: $50.00 - $50.00/hr. Summary: The role is responsible for the implementation of a best-in-class Company payment infrastructure onsite ensuring it is stable and reliable and maintains a consistent spectator payment experience across all points-of-sale. This could include assessment and use of existing payment infrastructure in venues, determining and developing necessary enhancements or software upgrades to existing technology, or the replacement of infrastructure with new hardware and/or
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Posted 9 days ago | Updated 2 hours ago

Business Intelligence Developer

Catapult Solutions Group

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Remote

Contract

Business Intelligence Developer (PUBLIC TRUST REQUIRED) Department: Information Technology Location: Remote Role Type: Full-time 6-Month Contract About Our Client Our client is a well-established government contractor known for delivering advanced IT and engineering services to federal agencies across the United States. With decades of experience supporting mission-critical programs, the company specializes in areas such as data analytics, cloud transformation, and cybersecurity. Its work empow
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Posted 1 day ago | Updated 14 hours ago

Workday Configuration Analyst

Innova Solutions, Inc

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Remote

Contract

A client of Innova Solutions is immediately hiring for a Workday Configuration Analyst Position Type: Workday Configuration Analyst Duration: 12+ Months Location: Remote As a(n) Workday Configuration Analyst you will: Job Description: Must have Workday configuration experience in Talent Management including Performance Management Looking for workday talent management experience, and analyst with configuration experience; workday learning experience a plus Responsibilities: Determines operationa
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Posted 2 days ago