help desk Jobs in charlotte, nc

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IT Help Desk Support

tCognition, Inc

Remote

Full-time

Test Job Do not apply

Helpdesk Technician I

Stefanini

Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform

Customer Success Associate (Help Desk & Trainer) - $32 CTC - REMOTE (WI Resident/MUST Relocate to WI)

Chandra Technologies, Inc.

Remote

Contract

Job Description: CHANDRA TECHNOLOGIES INC is committed to providing some of the most competitive rates in the industry for qualified consultants. For candidates with current or prior experience with the State of Wisconsin experience and all required skills outlined in the job posting, we offer up to 98.5% of the client bill rate on CTC basis, ensuring a very low margin (under $1). Please be advised that client administrative fees will be deducted if applicable. Our payment terms are Net 30, and

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Third Party, Contract

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi

Bilingual Helpdesk Technician - French Canadian

Stefanini

Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

IT Support Engineer

Robert Half

Charlotte, North Carolina, USA

Full-time

Description Provide Tier 1 and Tier 2 support for macOS and Windows-based systems, both remotely and on-site.Deploy, manage, and troubleshoot macOS devices using JAMF Pro.Maintain Windows 10/11 endpoints, Active Directory accounts, and group policies.Set up, configure, and support Cisco networking devices such as switches, access points, and routers at a basic level (e.g., VLANs, port configs, connectivity).Support enterprise software tools including Microsoft 365, VPN, collaboration platforms,

Technology Support Specialist- Charlotte

Apex Systems

Charlotte, North Carolina, USA

Full-time

Job#: 2077883 Job Description: Our great client in Charlotte, NC has an immediate opening for a Technology Success Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to . Specifically, you will be responsible for: Providing Level 1 and 2 support, as needed; Level 3 issues will be escalated Managing proprietary software changes and the introduction of new and highly complex technologies Full desktop support including; diagnosing desktop and

Windows Engineer/Desktop Engineer

Judge Group, Inc.

Charlotte, North Carolina, USA

Contract

Location: Charlotte, NC Salary: Not Specified by Client Description: Job Title: Windows/Citrix Engineer Location: HYBRID - 1 day in Charlotte, NC or as needed Type: Permanent - $115K + (dependent on experience - there is flexibility) Job Summary: We are seeking a candidate with strong desktop OS (Windows) troubleshooting skills and in-depth knowledge of Citrix Workspace, Imprivata, 3rd party applications, and hardware. This role involves testing, diagnosing, and resolving software issues

IT Support Administrator

Robert Half

Cornelius, North Carolina, USA

Full-time

Description Provide Tier 1 and Tier 2 technical support for Windows 10/11 systems, Microsoft 365 applications, and business-critical software, both remotely and on-site.Administer and support Active Directory, Azure AD, user/group provisioning, group policies, and identity/access control.Support enterprise applications including Microsoft Dynamics CRM, ERP tools, and other line-of-business platforms; troubleshoot performance and access issues.Assist in managing cloud-based services in Azure, inc

Clinical Field Service Technician

Talent Groups

Remote

Contract

Associate degree in Biomedical Engineering, Electronics, Information Technology, or a related technical discipline; equivalent technical training or experience may be considered.Minimum of 2 years of hands-on experience in a clinical, biomedical, or field service technician role, preferably in a healthcare environment.Solid understanding of medical device operation, integration, and healthcare IT systems (e.g., EMRs, PACS, HL7).Demonstrate foundational networking knowledge, including understandi

ServiceNow Developer Remote (LATAM)

Randstad - Torc

Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg

Oracle HCM Cloud Technical Engineer

Vaco by Highspring

Remote

Full-time

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individuals skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting.

Global Head of IT Operations

Robert Half

Remote or Amsterdam, New York, USA

Full-time

Description We are looking for an experienced and dynamic Global Head of IT Operations to oversee and lead our IT team in Albany, New York. This role will require strong leadership skills to manage a growing team and ensure efficient operations in a fast-paced and evolving environment. The ideal candidate will bring technical expertise, a collaborative attitude, and the ability to drive growth while maintaining a positive and productive team atmosphere. Responsibilities: Lead and manage a team

Staff Implementation Engineer (Remote)

Stryker

Remote or Phoenix, Arizona, USA

Full-time

Work Flexibility: Remote The Staff Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role you will plan, architect, install, configure, test, and validate Vocera communications solutions; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the

Network Field Engineer

TEKsystems

Remote or Huntsville, Alabama, USA

Full-time

Description One of TEKsystems' clients, a Fortune 500 company and nation's leader in their respective industry, is looking for an Enterprise Networking Technician to join their team and be based out of Huntsville, AL. Key Responsibility Areas: 1.Technical Support a.Assists in the troubleshooting of Telecom WAN chronic sites which includes coordination of the managed technical service provider. b.Provides support for existing area IT technology in the office and plant environments, including Wire

Information Technology Manager

Boeing Company

Remote or Kent, Washington, USA

Full-time

Information Technology Manager Company: The Boeing Company The Boeing Company is looking for a highly experienced and detail-oriented Information Technology Manager to join our team in Kent, WA; North Charleston, SC; Seal Beach, CA, or Seattle, WA. Workplace Solutions within Infrastructure Technology & Operations is seeking to hire a Information Technology (IT) Manager to lead and support our Enterprise Help Desk, Knowledge Management and Application End User Support Products within our End Us