help desk Jobs in charlotte, nc

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Help Desk Support Technician

TEKsystems c/o Allegis Group

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Charlotte, North Carolina, USA

Full-time

Description Our client supports more than 140,000 students across 187 schools. Our client is proud of its diverse mix of students who represent 184 countries and speak 204 languages and dialects. In addition, the client offers an extensive range of magnet programs in 71 of its schools to nurture students' talents who have interests and abilities in specific areas. They are one of the largest employers in Mecklenburg County, with more than 18,000 teachers, support staff and administrators. Our cl
Posted 6 days ago | Updated 9 hours ago

CSV IT Help Desk Consultant

Voto Consulting LLC

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Concord, North Carolina, USA

Contract, Third Party

Position Title: CSV / IT Help Desk Consultant Location: Concord, NC Duration: 12+ month contract Local or nearby only Job Descrption This person will be dedicated to IT infrastructure teamCSV / quality background but technically inclined (windows experience would be nice) Someone that has IT exposure in Quality and is good with computer systems / IT systemsCould be someone maybe in IT Help desk in a regulatory environment Could come from a degree in life sciences, engineering related, technical
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Posted 13 days ago

Help Desk

Robert Half

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Remote or Fort Lauderdale, Florida, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an excellent opportunity to provide technical support and customer service in a dynamic and fast-paced environment. Ideal candidates will demonstrate strong communication skills, technical expertise, and the ability to thrive in a collaborative setting. Responsibilities: Respond to incoming technical support requests and resolve issues promp
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Posted 19 days ago | Updated 9 hours ago

Helpdesk / Desktop Support

Attractivate LLC

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Remote

Contract

Our client a major construction Company in the Houston area is seeking a temporay IT Manager for ongoing support. The best candidate will have 5-7 years experience supporting Field and Office based professionals. Experience: 5-7 years experience Helpdesk Level 1 - 3 Helpdesk / Desktop Support Responsibilities:Helpdesk / Desktop Support Ticketing Management Liaise with IT Vendors Security Camera Support Support of homegrown IT Reporting System
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Posted 3 days ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated moments ago

Epic EMR Help Desk

Talent Groups

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Remote

Contract

Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience
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Posted 14 days ago

EMR Help Desk (Epic MyChart)

Talent Groups

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Remote

Third Party, Contract

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift
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Posted 14 days ago | Updated 13 days ago

Help Desk Support Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 3 days ago | Updated moments ago

Sr Help Desk Supp Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 3 days ago | Updated moments ago

Help Desk III

Kforce Technology Staffing

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Remote or Millburn, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client in Short Hills, NJ that is seeking a highly skilled and customer-focused Help Desk to provide advanced technical support to our user base, including internal staff, clients, customers, and partners. This role involves both remote and on-site support, with a focus on resolving complex hardware and software issues and ensuring a seamless user experience. Key Responsibilities: * Provide Tier 3 support for escalated technical issues via phone, email, and in-pe
Posted 8 days ago | Updated 1 hour ago

Help Desk Technician

TEKsystems

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Remote or Rochester, New York, USA

Full-time

Description TEKsystems' client in the Rochester, NY area is seeking a Help Desk Technician on a 12 month contract basis. On a day to day, this candidate will be providing customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of computer and software technologies utilizing remote communication with the end user as well as onsite repair and analysis 50% of the time. Will escalate comple
Posted 2 days ago | Updated 6 hours ago

Help Desk Analyst II

Robert Half

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Remote or Nashville, Tennessee, USA

Full-time

Description We are seeking a proactive and detail-oriented Desktop Support Analyst for, one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledgebase, and improving overall service delivery within the IT Help Desk team. The hours worked would be 12 pm CST - 6 pm CST, Monday-Friday. Key Responsibil
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Posted 21 hours ago | Updated 9 hours ago

Help Desk Technician

Virginia Jobs

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Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a
Posted 28 days ago | Updated moments ago

Help Desk & Trainer (Data)

Envision Technology Solutions

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Remote or Madison, Wisconsin, USA

Third Party, Contract

Job Title:- Help Desk & Trainer (Data) Location:- Madison, WI Job Description:- Key Responsibilities: Customer Service Help Desk Responsibilities (60%): Respond to customer requests via CRM, email, and phone. Track and document tickets and support issues. Support schools/districts in WISEdata data submissions and review processes. Contact districts proactively if data support is needed. Monitor data quality, review reports before data snapshots. Help identify improvements to state reporting thr
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Posted 2 days ago | Updated 1 day ago

Help Desk Technician

Nightwing

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Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 52 days ago | Updated moments ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated moments ago

Proton System Administrator

The Reynolds and Reynolds Company

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Charlotte, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w
Posted 23 days ago | Updated moments ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated moments ago

IT Help Desk Support

tCognition, Inc

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Remote

Full-time

Test Job Do not apply
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Posted 2 days ago

Helpdesk Technician I

Stefanini

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Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform
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Posted 8 days ago | Updated moments ago