help desk Jobs in new york, ny

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Assistant Service Specialist, Online Education

Columbia University

New York, New York, USA

Full-time

Reporting to the Sr. Director, Service Administration & Support; the Assistant Service Specialist, Online Education is responsible for providing services to the Columbia School of Social Work (CSSW), which includes: (1) instructional technology support primarily for online courses and hybrid curriculum related events, (2) coordination and scheduling appropriate instructional technical support; (3) assistance with the development and delivery of instructional technology training and support for a

Sr. Engineer - Privilege Access Management ( PAM / IAM )

Xoriant Corporation

Woodbridge Township, New Jersey, USA

Contract

Below is the detailed JD for this role: - Ensure internal systems are managed to the highest standard by following industry best practice.- Actively contribute to the development of existing and new IT process and procedures to enhance service transition and service operation lifecycle stages.- Demonstrate self-starter capabilities identifying areas of improvement and acting to address service impacting issues.- Prior IT Operational Support experience across business-critical Production infrastr

Analyst II, Systems Operations

Intercontinental Exchange Holdings, Inc.

New York, New York, USA

Full-time

Overview Job Purpose The System Operations Analyst II provides advanced assistance to NYSE Group Exchanges, National Markets Services, back office, support personnel, and IT staff, ensuring high customer satisfaction and minimizing IT-related problems. This role supports the daily operations of industry-leading trading exchanges, advanced Help Desk support, and Market Compliance Supervision within the overall architecture of the ICE/NYSE exchanges, divisions, and infrastructure. This is a 24/7 e

Imprivata Support / Administrator

MDMS Recruiting

Oceanside, New York, USA

Contract

Hybrid role on Long Island; must be onsite 3 days a week. Our direct client needs anImprivata Administrator to support Mobile Access Management (MAM). The Administrator is responsible for the configuration, deployment, and daily management of the Imprivata MAM platform (formerly known as GroundControl). This IT role supports a seamless and secure shared mobile device workflow for clinical and operational staff in a healthcare environment. The MAM Admin ensures optimal performance, security compl

BI Administrator

USEReady

New York, New York, USA

Contract

Job Title : BI Administrator - Tableau and BO Location : NYC, NY Duration : 12 months contract to Hire The BI Systems Engineer/Administrator is responsible for administering, supporting, governing and maintaining BI Systems in the Enterprise Data Warehouse group. This role must have a thorough understanding of client-server application architecture as well as strong IT system integration fundamentals (including AD, Network, Storage, Database, etc. concepts). This role will also create, support,

Infrastructure Engineer - Privilege User Access Management

Xoriant Corporation

Woodbridge Township, New Jersey, USA

Contract

Position: Infrastructure Engineer - Privilege User Access Management Location: Iselin, NJ (Hybrid Onsite) Client Industry: Financial Services Job Description: Ensure internal systems are managed to the highest standard by following industry best practice.Actively contribute to the development of existing and new IT process and procedures to enhance service transition and service operation lifecycle stages.Demonstrate self-starter capabilities identifying areas of improvement and acting to addres

Sr. Engineer - Privilege User Access Management (PAM)/ Identity Access Management (IAM) - W2 Contract

Xoriant Corporation

Woodbridge Township, New Jersey, USA

Contract

Job Title : Sr. Engineer - Privilege User Access Management (PAM)/ Identity Access Management (IAM) Location: Iselin, NJ (Hybrid 2-3 days a week onsite) Duration : Long term contract Contract: W2 Job Description: Job Profile - Ensure internal systems are managed to the highest standard by following industry best practice. - Actively contribute to the development of existing and new IT process and procedures to enhance service transition and service operation lifecycle stages. - Demonstrate self

Training Coordinator - Manhattan, NY

I-Link Solutions

New York, New York, USA

Contract

Training Coordinator Location: NYC Duration: 2 years (possibility of extending another 2 more years) The Training Coordinator will oversee the entire training initiative, ensuring the effective deployment of resources and maintaining alignment with goals. Key Duties include Project Management and Coordination Serve as the primary point of contact between client and the vendor, ensuring alignment between needs and the proposed training solutions.Create and maintain a project timeline, identifying

IT Support Engineer

Perennial Resources International

New York, New York, USA

Full-time

NO H1S OR 3RD PARTIES. ROLE IS ONSITE MONDAY-THURSDAY, REMOTE FRIDAY HOURS ARE 9:00AM-6:00PM IT SUPPORT ENGINEER New York, NY Position Description This is a customer oriented support role centered on providing first-level technical support towards end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. A tech savvy individual with willingness to interact with users live or through other digital communication methods to provide guidance, trouble

Deskside Technician I

Stefanini

Harrison, New York, USA

Full-time

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Provide hardware/software

Manager IT Systems

Garshan Associates

Florham Park, New Jersey, USA

Full-time

Manager, Commercial IT Systems Florham Park, NJ $120,000 - $150,000 The Manager, Commercial IT Systems will be responsible for effective provisioning, operation, installation/configuration and maintenance of web applications for the Commercial business users. The incumbent will evaluate digital solutions such as marketing platforms, websites and sales applications, and provide technical support, guidance and hands-on delivery in the planning, implementation, and ongoing operation of Commercial

Autotask Consultant

StarTechs Inc.

Remote

Part-time

Client is looking for a candidate who is good in IT support management, issue resolution using ServiceNow/Autotask Demonstrated specialized product knowledge in Autotask, effectively addressing client inquires and concerns during scheduled calls Should be able to Provide expert recommendations on best business practices and identified potential service opportunities, such as implementation time or Autotask Bootcamps Should be able to assist MSPs and Internal Help Desk clients to configure thei

Business System Analyst - Remote / Telecommute

Cynet Systems

Remote

Contract

Job Description: Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics. Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team. Creates systems and business process models, specif

Web Application Support Specialist

Gridiron IT Solutions

Remote

Full-time

Web Application Support Specialist Job Description The Web Application Support Specialist will review, analyze, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and resolution adhering to defined SLA metrics. Candidate will be supporting a client Financial System with Analytic Business Intelligence (ABI) tools and Customer Relation Management (CRM) tools, like Pega. Hence, candidates should have experience working with financial data. Will require working with end-us

Citrix Architect

Corporate Solutions General, Inc.

Remote or Columbia, South Carolina, USA

Full-time, Part-time, Contract, Third Party

Hi Good Morning, Hope you are doing well We have a position for the below requirement. Role: Information Systems Architect - Advanced (Citrix Architect) Duration: 12 Months Location: Remote Responsibilities : * Providing level-2 and level-3 technical support for Citrix / XenApps server environment * Monitoring of VDI platform with various client tools Netscaler, ControlUP) * Support will include: * VDI End-User Sessions * VDI Stack * Level-2 management and technical support * Ensuring

Citrix VDI - Information Systems Architect- 100% Remote

Innovative IT Solutions Inc

Remote

Contract, Third Party

Duties/Responsibilities Provide Level 2 and Level 3 technical support for Citrix/XenApps server environments. Monitor VDI platforms using client tools such as NetScaler and ControlUP Support VDI End-User Sessions Support the VDI Stack Provide Level 2 management and technical support for virtual infrastructure. Ensure virtual sessions are operational and stable. Handle IT-VDI-related requests or inquiries from the client helpdesk. Ensure all Citrix platform servers are patched and updated

Client Support Center Associate

Dahl Consulting

Remote

Contract

Seeking a new job opportunity? Don t miss this role! Dahl Consulting is currently partnering with a leader in the retail industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This Company is hiring a Client Support Center Associate for a contract position! Interested? Get more details below.Contract Duration: 6-monthsWorksite Location: Remote Compensation: $26.00 - $32.00 per hourWhat you ll do as the Client Support Center Associate: Provide

Workday HRMS Analyst

Gov Services Hub

Remote or Augusta, Maine, USA

Contract

Position: Workday HRMS Analyst(10+ Profile needed) Location: within 3 hours of Augusta, ME (Mostly Remote)(Local Maine or Nearby Profiles) Top 3 Skills: Experience with HRMS, Workday Customer Service and responsiveness to specialized needs Collaboration with cross-functional teams RequirementsThe Project Management Office (PMO) for the State of Maine is seeking up to 4 detail-oriented and people-focused Business SMEs to join a resource pool for assignment across various departments within the S

SAP Business Analyst (SD/OTC/Jira)

Next Level Business Services, Inc.

Remote

Contract

SAP Business Analyst (JIRA)100% Remote6-month contract to hire Top Skills1. Need both Jira & SAP experience: 8+ years' experience working with Jira and SAP as a business analyst/systems analyst experience.2. 3+ years' formal project methodology experience, e.g. Agile, Waterfall, etc. with demonstrated experience effectively leading cross-functional project teams and technology related projects to successful completion.3. Experience in SAP S4 Hana environment including SAP SD, OTC, EDI modules

Network Engineer

SAIC

Remote

Full-time

Job ID: 2506496 Location: REMOTE WORK, VA, US Date Posted: 2025-07-22 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a Network Engineer (Fleet Support) to join our TACNET ISEA team. This position is a fully remote position supporting dedicated distance support to US Na