helpdesk Jobs in jersey city, nj

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entry level Help desk

Confidential Company

West Caldwell, New Jersey, USA

Full-time

Our client is seeking an entry level help desk tech who is looking to start their career to join their teams. You will resolve computer-related issues for their clients. Position is Monday through Friday 2pm-10pm. After 3months medical benefits, vacation, paid calendar holidays will be offered. Entry level position with oppty for growth within the company. Provide technical assistance with computer hardware and software. Resolve issues for clients via phone, in person or electronically. Recommen

HelpDesk Delivery Manager

Nagarro Inc

New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:

NYC Must have drivers license / Help Desk IT Support Specialist

Motion Recruitment Partners, LLC

New York, New York, USA

Full-time

A non-profit organization in Manhattan is looking for an Operations Field Analyst who can travel to different locations in the city to help with a variety of technical issues. The organization is wonderful! They help a population of over 37,000 vulnerable people in NYC, including people with disabilities, people living in poverty, and people facing homelessness. The organization provides case-work support to help people get on their feet, anti-eviction assistance, and a slew of life services for

Help Desk Enginner

GreyMatter Solutions

Newark, New Jersey, USA

Contract

Note: Position is 5 days / Week Onsite Excellent Communication Needed along with experience working on a High Volume Helpdesk. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Keeps accurate records of calls and resolutions using a Helpdesk ticketing system. Updates inventory a

Long Island Garden City Only / Help Desk Support

Motion Recruitment Partners, LLC

New York, New York, USA

Full-time

A life insurance company that's been going since 1972 is looking for a Help Desk Support Specialist to join their team! You'd be supporting a team of about 150 people, and would be working on a hybrid schedule, 2-3 days a week in either their Garden City or Lake Success offices. This person will be supporting assistance requests, diagnosing and resolving hardware/software issues, and staying updated on system information and changes. Thanks so much for applying! This is not an entry level role b

IT Helpdesk Support

Kforce Technology Staffing

New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in NYC that is seeking an IT Helpdesk Support. Responsibilities: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * The IT Helpdesk Support will respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnostic pro

IT/AV Helpdesk Support

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Description: - 60% AV / 40% IT support - Mostly smart hands in office being able to ping the rest of the NWIT team as needed (who sit on the West Coast) - Supporting on-site and remote users - Need to be able to be self-sufficient - AV Zoom rooms - 5 total, 1 all-hands space that's more complicated. Crestron, AV head controller, AMX, mic, projector. - They need to have someone on-site for event support, monthly impromptus, who's comfortable with diagnosing phone issues - Ring DNA phone system.

IT Helpdesk/Desktop Support Analyst

Apex Systems

New York, New York, USA

Full-time

Job#: 2012884 Job Description: Our great client in New York City has a long term contract opening for a Helpdesk/Desktop Support Analyst. If you are interested please apply with resume to . Address: 200 Liberty Street, 31st FL, New York, NY 10281 1. Interview and Training will be handled remotely. A working/stable internet connection and confidential/quiet workspace is required. Mifi devices/hotspots are prohibited. 2. After completion of training, worker will be required to report to the New

IT Helpdesk I (part time)

Vaco Technology

Eatontown, New Jersey, USA

Contract

IT Helpdesk Technician Contract-to-hire Onsite / Part-time IT Helpdesk Technician is responsible for providing first-level support to internal teams. Responsibilities: Provide technical assistance on Windows 10/11, Mac OS, and Office 365 issues to internal staff. Administer endpoint patching and security measures to ensure system integrity and data protection. Maintain accurate system and software inventory records. Facilitate the onboarding process for new hires, providing them with the ne

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Helpdesk Support Engineer

Motion Recruitment Partners, LLC

Garden City, New York, USA

Full-time

Our client is seeking a Help Desk Support professional for a hybrid position for their Garden City and Lake Success offices. This role involves providing technical assistance, diagnosing hardware and software issues, and maintaining print room operations. Required Skills & Experience: Troubleshooting technical problems Proficiency in Windows Desktop operating systems and Microsoft Office suites Familiarity with remote access technologies (VPN, terminal services) Basic Active Directory administra

Lead / Manager - Service Desk / Help Desk

New Millennium Consulting

Morristown, New Jersey, USA

Contract

One of our clients in Morristown, NJ is looking for aLead / Managerfor theirHelp Desk / Service Desk Supportdivision. Title:Help Desk / Service Desk - Lead / Manager Location:Morristown, NJ Hourly:$35 - $40 per hour Duration:Long-term (Contract-to-Hire possibility) Scope: This exciting role comprises of managing a team of Level 1 & II techs and understand business requirements for a smooth business operation.Should have strong ITSM/ITIL knowledge / experienceHands-on with documentation and repor

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of

Helpdesk Manager

Data Processing Resources

Yonkers, New York, USA

Full-time

HELPDESK MANAGER SUMMARY: Performs work installing, troubleshooting, servicing, and upgrading network and computer software and hardware, and provides support to staff. RESPONSIBILITIES: Manage and evaluate the data from the ticketing systemManage level 1/2 ticket requests in the IT ticket system (Fresh Service)Manage unassigned tickets and workflowMonitor IT requests and use trends to improve serviceSupport all hardware, including installation, troubleshooting, upgrading, and servicing of compu

IT Help Desk Coordinator

JBC powered by Workgenius

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other

Help desk Analyst

Morph Enterprise LLC

Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Help Desk Analyst

Robert Half

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

Technical Financial Support Specialist/Help Desk

Recruit Professional Services

New York, New York, USA

Full-time

Responsibilities Provide level one support resolving day-to-day technical issues for 200+ users within our corporate office, remote offices, DR site and traveling employees. Support will be provided both desk-side and over the telephone. Setting up, repairing and maintaining a wide range of hardware (Desktops, laptops, VDI, printers and all other peripherals) and software (MS Office, VMWare, market data software) and providing technical assistance and training to the end-users. Work closely with

Help Desk Analyst II

Robert Half

Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne