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End User Service Analyst

ITS Technologies, Inc.

Anderson, South Carolina, USA

Full-time, Contract

We are looking for a dedicated professional to join our team. The ideal candidate will be responsible for providing exceptional technical support and ensuring a seamless user experience. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of customer satisfaction. Key Duties Research, troubleshoot, and diagnose hardware/software to identify, document, and resolve errors/issues. Provide 2nd level user support for incidents that require local r