tier 1 Jobs

Refine Results
1 - 20 of 530 Jobs

Tier 1 Technical Support

TEKsystems c/o Allegis Group

•

Frisco, Texas, USA

Full-time

Description Key Responsibilities Monitoring & Operations - Perform continuous health checks and real-time monitoring of Telco Core network functions and containerized applications. - Use observability tools (e.g., Prometheus, Grafana, OpenSearch, or OneConsole) to track system health, resource usage, and service metrics. - Acknowledge, validate, and log alerts triggered by monitoring systems. - Understand platform and application-level telemetry data to identify symptoms of degraded service. Inc
Posted 23 hours ago | Updated 11 hours ago

Tier 1 Technical Support Tech

TEKsystems c/o Allegis Group

•

Anchorage, Alaska, USA

Full-time

We're looking for five tech-savvy individuals to join a short-term project providing IT (Information technology) support for an office relocation in Anchorage. This is a hands-on, five-week assignment that requires reliable transportation and U.S. work authorization (no sponsorship available). What You'll Be Doing: Setting Up Workstations: Assemble and connect desktops, monitors, phones, and accessories at new desk locations.Tracking Equipment: Label and log IT gear-computers, monitors, keyboard
Posted 11 hours ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

•

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 5 days ago | Updated 11 hours ago

Tier 1 Technical Support Analyst / NOC Technician

TEKsystems c/o Allegis Group

•

Overland Park, Kansas, USA

Full-time

Will work 100% onsite in Overland Park KS Top Skills - Must Haves Network Monitoring of 5G Top Skills' Details- 1-3 years of experience in a telecom or cloud-based NOC environment. - Exposure to RedHat OpenShift (OCP) platform and container-based ecosystems is required. - Experience supporting Telco Core applications (IMS, PCRF, HSS, 5 etc.) in production is preferred. Skills - Understanding of Day 2 operations (monitoring, scaling, logging, fault detection) in a Telco environment. - Familiarity
Posted 2 days ago | Updated 11 hours ago

IT Technician - Tier 1 (Windows 10/11 Consultant)

SNI Technology

•

Colorado Springs, Colorado, USA

Full-time

Job Details SNI Technology's client located in Colorado Springs, CO, is seeking to hire a talented IT Technician - Tier I for an exciting, full-time, 3-month (temporary) contract position. Please note this is a fully onsite position and work from home/remote work options will not be provided. General Purpose Install, maintain, and repair customer approved hardware and software; provide first-level technical and troubleshooting assistance to customer incidents and requests, all in a manner that
Posted 11 days ago | Updated moments ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

•

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Posted 4 days ago | Updated 11 hours ago

Tier 1 Service Desk Technician / Front Desk Analyst

Evolver Federal

•

Washington, District of Columbia, USA

Full-time

Tier 1 Service Desk Technician / Front Desk Analyst Evolver is seeking a Help Desk Specialist that has strong customer service skills with a service desk/technical background. The primary job function will include either: Providing Front Desk support for walk-in customers for a government customer in Washington, DC. The Specialist will provide troubleshooting and set-up of mobile iPhone/iPad devices, some basic troubleshooting of software (Microsoft Office - Outlook, Word, Excel), and working w
Posted 5 days ago | Updated 11 hours ago

Tier 1 & 2 Help Desk Support Specialist

SAIC

•

Washington, District of Columbia, USA

Full-time

Job ID: 2508076 Location: WASHINGTON, DC, US Date Posted: 2025-08-01 Category: Information Technology Subcategory: Network Technician Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC, a leading provider of systems engineering & integration, systems development & deployment, intelligence analysis and targeting, and training solutions for the Intelligence
Posted 11 days ago | Updated moments ago

Solutions Analyst - Tier 1-2 Service Desk Support

Vaco by Highspring

•

US

Contract

Job Title:Solutions Analyst Tier 1/2 Service Desk Support Job Type: Contract-to-Hire Location:Hybrid Remote (Onsite in Addison, TX - days in office may vary) Compensation: $26.00 $28.00 per hour Overview: Vaco is seeking motivated individuals to join a Tier 12 Service Desk team, providing both project-based and standard technical support duties. This opportunity is designed for candidates looking to launch their IT careers, offering robust training and pathways to career advancement within a
Easy Apply
Posted 6 days ago | Updated 1 day ago

Help Desk Analyst

Apidel Technologies

•

Trenton, New Jersey, USA

Contract

- Provide tier 1 support for Division applications - Provide first level contact for incoming service requests - Review incoming service requests for knowledgebase solutions - Collect information from user for service requests - Track, route and redirect unresolved service requests to correct resources - Escalate complex issues to Tier 2 Service Desk resources - Provision application access - Identify and route Data Exceptions - Walk users through problem solving steps - Convey resolutions of se
Easy Apply
Posted 20 hours ago

CCaaS Shift Lead - Afternoon Shift

NetVision Resources Inc.

•

Woodlawn, Maryland, USA

Full-time, Third Party, Contract

Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommendations on tasks that may be handled by the Tier 1 and Tier 2 resources. Provide CCaaS 800 Number su
Easy Apply
Posted 41 days ago | Updated 4 hours ago

Cloud Ops Engineer AWS

Revature

•

Dallas, Texas, USA

Full-time

About the Role: We are seeking a Cloud Ops Engineer with hands-on experience supporting enterprise infrastructure in cloud and on-premises environments. This position is ideal for candidates with a solid background in UNIX/Linux or Windows system administration and Tier 1 operations, looking to grow in the world of cloud servicesparticularly AWS. You will play a critical role in monitoring, troubleshooting, and supporting large-scale cloud environments that operate 24/7. About Revature: Revature
Easy Apply
Posted 12 days ago

Help Desk Analyst

Accord Innovations Sdn Bhd

•

Conyers, Georgia, USA

Contract

We are seeking a Local candidate with strong IT Help Desk Call Center experience to provide Tier 1 technical support for both internal and external customers. Highlights: Onsite role at headquarters in Conyers, GA Bilingual (Spanish) highly preferred Provide high-volume call center support with excellent customer service skills Troubleshoot hardware, software, and connectivity issues Assist with password resets, online account management, and mobile driver s license provisioning Escalate
Easy Apply
Posted 1 day ago

Senior SOC Analyst/ Boston

Motion Recruitment Partners, LLC

•

Boston, Massachusetts, USA

Full-time

Job Description We're looking for a Senior SOC Analyst for a hybrid full time position in Boston, MA. You will be responsible for continuous monitoring of OT and IT specific sensors, the SIEM platform and servers. You will support incident response activities and respond to cyber threats. You will be working closely with the Tier 1 analysts. Our client is a household name and highly respected in their industry. They have very strong values and a great culture to be apart of. They're looking for
Easy Apply
Posted 55 days ago | Updated 10 hours ago

Project Manager 2

CCS Global Tech

•

Austin, Texas, USA

Contract, Third Party

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in th
Easy Apply
Posted 15 hours ago | Updated 13 hours ago

Help Desk Associate - Part-Time

Spinnaker Search Group LLC

•

Palm Coast, Florida, USA

Contract

Overview A growing specialty healthcare client of ours is seeking a motivated, detail-oriented IT professional to provide on-site Tier 1 and Tier 2 help desk and desk-side support. This role is critical to maintaining optimal system performance for up to 50 end-users, ensuring swift resolution of hardware, software, and network issues. The ideal candidate thrives in a Microsoft 365-centric environment, enjoys hands-on problem-solving, and values predictable, consistent scheduling. This is a part
Posted 7 days ago

Applications Engineer

Jobot

•

Santa Clara, California, USA

Full-time

Leading Manufacturer with Tier 1 clients // Growing + Excellent compensation package + generous Bonus structure! This Jobot Job is hosted by: Henry Chung Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $175,000 - $260,000 per year A bit about us: We are working with a leading company that develops, designs, and manufactures highly engineered materials and services to Top tier 1 customers, within Automotive, Consumer Electronics, Appliances,
Posted 23 hours ago | Updated 11 hours ago

Help Desk Support Analyst

V.L.S. Systems, Inc

•

Remote or Trenton, New Jersey, USA

Contract

Product Specialist || Remote Work Arrangement: Remote - Please note while this position is remote; the manger is looking for local candidates. Short Description: Collaborates with business units as part of the help desk and app dev support team for electronic health record. Resolves JIRA requests using pre-defined resources, analytical skills, and team collaboration. Primarily email, Teams, and occasional phone. Complete Description: The Product Specialist collaborates with business units and co
Easy Apply
Posted 21 hours ago | Updated 16 hours ago

Audio Visual Event Technician

Russell, Tobin & Associates

•

San Francisco, California, USA

Full-time, Contract

Russell Tobin & Associates is currently seeking an experienced Audio Visual Event Tech to support our client, a leading artificial intelligence company at their San Francisco location. Apply now for immediate consideration! Contract: W2, Contract RoleLocation: Onsite - San Francisco, CAPay Rate: 45-55/HR W2 (Depending on Experience) Job Description:Our client, is looking for a skilled AV Event Technician to support high-profile internal and external events at their San Francisco headquarters. Th
Easy Apply
Posted 33 days ago | Updated 9 hours ago

Major Incident Manager

Logisoft Technologies Inc

•

Maryland City, Maryland, USA

Contract

Job Title: Major Incident Manager Location: Urbana, MD Work Schedule: Full-time Required Skills: 10+ years of experience in IT Service Management or Operations Center roles, with a minimum of 7 years in a major incident or similar leadership position.Deep understanding of ITSM frameworks including ITIL, COBIT, and their practical application in incident, problem, and availability management.Demonstrated experience in managing large-scale incidents in a complex IT environment with multiple stakeh
Easy Apply
Posted 18 days ago