tier 1 Jobs

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Tier 1 - Help Desk Analyst

Open IT Labs LLC

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Harrisburg, Pennsylvania, USA

Contract, Third Party

ONSITE - CANDIDATES LIVING IN MAX. 1-2 HOUR S DRIVING DISTANCE FROM HARRIBURG, PA Title: Tier 1 - Help Desk Analyst Job# 773146Client: State of PA, Harrisburg, PARate: $25/hour on C2C or $20/hour on W2 Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. The training cycle runs 3-4 weeks, so start date would most often fall 2 to 3 weeks from the date of acceptance. This team teleworks on every Friday. This position is 100% onsite and at The Ri
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Posted 15 hours ago

Tier 1 Technical Support

TEKsystems c/o Allegis Group

•

Overland Park, Kansas, USA

Full-time

Working 100% onsite in Overland Park KS Top Skills - Must Haves incident managementITILmonitoring toolsServiceNow Description Monitoring & Detection Continuously observe health dashboards, logs, and alerts across network, server, container, and application layers. Validate alert accuracy (noise vs. actionable). Incident Management Create, update, and close ServiceNow incident records. Perform initial triage (log review, ping/trace, basic service restarts). Act as Incident Manager during your shi
Posted 1 day ago | Updated 10 hours ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

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Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 5 days ago | Updated 10 hours ago

Tier 1 Help Desk Analyst

OP Consulting Group LLC

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Harrisburg, Pennsylvania, USA

Full-time, Part-time, Contract, Third Party

The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic pro
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Posted 14 hours ago | Updated 10 hours ago

Tier 1 - Windows Helpdesk Support

TEKsystems c/o Allegis Group

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Anchorage, Alaska, USA

Full-time

TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the phone and via remote desktop control to resolve user issues. This position is not limited to end-user issues but may include remote server work as well, including patches, defragmentation, event log e
Posted 9 days ago | Updated 10 hours ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

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Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Posted 5 days ago | Updated 10 hours ago

Tier 1 Technical Support Specialist

HAYS

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Raleigh, West Virginia, USA

Contract

Tier 1 Technical Support Specialist - Contract - Raleigh, NC - $30.00 - $30.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client
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Posted 7 days ago | Updated 10 hours ago

Senior Project Manager, GSP - Tier 1 Telco

World Wide Technology

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No location provided

Full-time

Qualifications: 5+ years of project management experience within the telecom industry, preferably supporting Tier 1 Telco clients. 10+ years of experience as a Technical Infrastructure Project Manager Proven experience managing large-scale, cross-functional telecom projects involving network infrastructure, 5G, Ethernet, Backhaul, Fiber Transport, or OSS/BSS. Strong understanding of carrier-grade services, network operations, and service delivery processes. Experience in a Professional Services
Posted 4 days ago | Updated 10 hours ago

Tier 1 Help Desk Analyst / Full-Time / Hybrid / Harrisburg, PA

Domino Technologies

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Harrisburg, Pennsylvania, USA

Full-time

Tier 1 Help Desk Analyst / Full-Time / Hybrid / Harrisburg, PA Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 Join the Domino Tech Team! Accepting Candidates Until 07/25/2025 at 2:00 PM The Position: Client: Commonwealth of Pennsylvania Pennsylvania Department of Transportation (PennDOT) Position Title: PennDOT Tier 1 Help Desk Analyst HDA3 (773146) Location: Hybrid; Remote Off-Si
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Posted 14 hours ago | Updated 14 hours ago

Tier 1 Support Engineer - Fort Worth

Motion Recruitment Partners, LLC

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Fort Worth, Texas, USA

Full-time

Our client, a local managed service provider, is growing their Support team. They've built a strong reputation in the Fort Worth/Dallas area by delivering reliable IT solutions to a diverse client base-including enterprise companies, oil and gas firms, and small to mid-sized businesses. They're looking for a Tier 1 Support Engineer with strong Windows experience. The role includes user account setup, troubleshooting, provisioning equipment, and installing hardware/software. Must be familiar with
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Posted 60+ days ago | Updated 10 hours ago

Immediate Need!!IT Support Specialist (Tier 1/2)-Albany, NY (Onsite - F2F Interview)

Srinav Inc.

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Albany, New York, USA

Contract, Third Party

Greetings from SRINAV INC. Kindly find the below requirement and share your interest. Position : IT Support Specialist (Tier 1/2)Location :Albany, NY (Onsite - F2F Interview)Duration : Long term Candidate must attend F2F for an Interview Provides Tier 1/2 technical support for systems, ensuring operational readiness and swift resolution of technical issues. Experience:2+ years in IT support roles. Certifications: CompTIA A+ (required). Responsibilities:Troubleshoot hardware/software issues.Lo
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Posted 18 days ago | Updated 7 days ago

IT Support Specialist / Tier 1 / Onsite / Grand Prairie, TX

Motion Recruitment Partners, LLC

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Grand Prairie, Texas, USA

Full-time

A national labor broker company that provides installation services for home improvement projects is looking to bring on an IT Support Specialist join their team. The company has over 27 years of mill-work installation experience and has developed installation solutions to meet the needs of end-users, retailers, distributors, builders, and manufacturers. If you are someone that loves technology, has excellent customer service skills, and looking to grow in your IT career this is the role for you
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Posted 11 days ago | Updated 10 hours ago

Tier 1 Service Desk Analyst

GovCIO

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Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment.. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and
Posted 60+ days ago | Updated 10 hours ago

Tier 1 Help Desk Support

INSPYR Solutions

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Brooklyn, New York, USA

Contract

Job Title: Tier 1 Help Desk Support Location: Brooklyn, NY Length of Opportunity: 24-month contract (Two years) Compensation: $25 to $30 hourly Work Authorization: ship is mandatory for this role Providing first-level technical support for contact center and networking products. This role involves responding to user inquiries, diagnosing and resolving basic issues, and escalating more complex problems to higher-level support teams when necessary. The goal is to ensure efficient system operati
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Posted 13 days ago | Updated 8 hours ago

Tier-1 Network Monitor/Help Desk Support

General Dynamics

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Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Network Engineering Job Qualifications: Skills: Help Desk Support, Monitoring Tools, Network Operations Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the w
Posted 4 days ago | Updated 1 hour ago

IT - Tier 1 Technician

Kalahari Resorts

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Wisconsin Dells, Wisconsin, USA

Full-time

Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The resort, with its African-inspired design, is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center. We are inviting you to apply for our IT Tier I Technician position. In this role, you will be part
Posted 12 days ago | Updated 1 hour ago

CCaaS Shift Lead - Afternoon Shift

NetVision Resources Inc.

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Woodlawn, Maryland, USA

Full-time, Contract, Third Party

Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommendations on tasks that may be handled by the Tier 1 and Tier 2 resources. Provide CCaaS 800 Number su
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Posted 19 days ago | Updated 3 hours ago

IT Support Associate

Endava

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Pittsburgh, Pennsylvania, USA

Full-time

What You Will Do Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote. Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment. Image, configure, and deploy Windows 10 workstations. Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed. Proactivel
Posted 3 days ago | Updated 3 days ago

CCaaS Shift Lead

ProHire Solution

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Woodlawn, Maryland, USA

Full-time

Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart Position Description: Manage the ticket queues for the Tier 1 and Tier 2 (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and tech
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Posted 18 days ago | Updated 14 days ago

IT Support Associate

Endava

•

Hanover, New Jersey, USA

Full-time

What You Will DoPerform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote. Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment. Image, configure, and deploy Windows 10 workstations. Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed. Proactively
Posted 3 days ago