tier 1 jobs

PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk)

Harrisburg, Pennsylvania

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Today

Location: Harrisburg, PA Salary: $15.00 USD Hourly - $18.00 USD Hourly Description: Our client is currently seeking a PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) Help Desk Analyst - Harrisburg, PA Role Overview We are seeking a Help Desk Analyst with at least 1 year of IT Service Desk or Call Center experience. The ideal candidate will be self-motivated, detail-oriented, and passionate about delivering excellent customer service. Required Qualifications IT Service Desk experience: 1+ year in

Contract

USD 15.00 - 18.00 per hour

Desktop Support Technician - Tier 1

York, Pennsylvania

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Today

HIGH PRIORITY - Entry-Level Help Desk Technician (Onsite | York, PA) Immediate Need We're hiring ASAP for an entry-level Help Desk Technician. This is a great opportunity to get your foot in the door with hands-on IT support experience in a structured, team environment. What You'll Be Doing Provide Tier 1 help desk support (phone, in-person, ticketing system)Troubleshoot Windows, hardware, and basic connectivity issuesPerform password resets and basic Active Directory supportManage tickets (t

Full-time

USD 18.00 - 21.00 per hour

Tier 1 Call Center Agent

San Antonio, Texas

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Today

Description & Requirements Maximus is looking to hire a Tier 1 Call Center Agent. This position is onsite and requires an active TS/SCI clearance. Job-Specific Essential Duties and Responsibilities: - Handles inbound and outbound customer contact including but not limited to voice, emails and online chat. - Listens actively to determine customer needs and answers questions. - Demonstrates courtesy, patience and professionalism while providing information to customers. - Research knowledge artic

Full-time

USD 25.00 per hour

Tier 1 Reliability Center Support Engineer

San Antonio, Texas

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2d ago

Job#: 3031155 Job Description: **If you are interested, please send your resume to Jordan at ** Tier 1 Reliability Center Support Engineer Location: San Antonio, Texas (Onsite) Employment Type: Contract Role Overview The Tier 1 Reliability Center Support Engineer serves as the first line of defense for Operational Technology (OT) systems. This role involves providing real-time monitoring, incident response, and basic troubleshooting to ensure system availability and performance. The positi

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Full-time

USD 32.50 per hour

Tier 1 Help Desk Analyst

Arlington, Virginia

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Today

Req ID: 40656 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to

Full-time

Tier 1 Helpdesk | Technical Support

West Des Moines, Iowa

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Today

Description We are looking for a customer-focused Tier 1 Helpdesk specialist to provide frontline technical assistance for users in West Des Moines, Iowa. This Long-term Contract position is ideal for someone with at least 1 year of experience supporting Microsoft-based environments and resolving everyday hardware and software issues. The person in this role will handle incoming support requests, troubleshoot Windows systems, and help maintain reliable end-user technology services. Responsibili

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Contract

Junior Tier-1 Analyst

Falls Church, Virginia

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Today

Job Description Everforth ECS is seeking a Product Manager SME to work in the National Capital Region covering the Pentagon, Falls Church, and Fairfax . Please Note: This position is contingent upon contract award. The War Data Platform (WDP) is a key initiative within the U.S. Department of War's (DoW) AI-First strategy introduced in early 2026. The WDP focuses on operational warfighting data and aims to accelerate the deployment of artificial intelligence (AI) on the battlefield. The WDP exten

Full-time

Tier 1 Technical Support

Harrisburg, Pennsylvania

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Today

We are seeking a reliable, communication-focused Tier 1 Help Desk Analyst to join our team. This is a 100% phone-based operational role focused on delivering exceptional application support and password resets. Note: We can teach you the specific IT systems, but you must bring top-tier people skills, patience, and a great telephone manner! Location: Harrisburg, PA 17104 Work Arrangement: 100% Onsite (Telework every Friday!) Interview Process: 1-Hour In-Person Interview (Local candidates heav

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Contract, Third Party

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply! Job Type & Location This is a Contract position based out of Coppell, TX. Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some ben

Full-time

USD 16.25 - 18.00 per hour

Service Desk Tier 1 Lead

Chantilly, Virginia

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Today

MANTECH seeks a motivated, career and customer-oriented Service Desk Tier 1 Lead to join our team in Chantilly, VA. This is an onsite position. Responsibilities Include, but not limited to: Provide day-to-day oversight of staff, including task administration, customer intervention, mentoring, and coordinating disciplinary actions as required Configure, maintain, and troubleshoot customer Windows servers, workstations, and peripheral devices both on-site and through remote diagnostic techniques

Full-time

Helpdesk Associate (Tier 1)

Chicago, Illinois

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2d ago

Job#: 3033363 Job Description: Helpdesk Support (Level 1) - Windows 11 Refresh Project Location: Remote (Must be able to work EST hours) Duration: 1+ Year Contract Pay Rate: $21/hr Position Overview We are seeking friendly, detail-oriented Level 1 Helpdesk Support Associates to assist with a large-scale Windows 11 laptop refresh initiative. This role is critical in ensuring a seamless transition for end users moving from Windows 10 to Windows 11. The ideal candidate will provide excellent

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Full-time

USD 21.00 per hour

Tier 1

Jacksonville, Florida

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Tier 1 Support Analyst in Jacksonville, FL. Duties Include: * Provide first-level support for end users via phone, email, and ticketing system * Analyze and troubleshoot basic technical issues and escalate as needed * Manage and resolve support tickets efficiently and accurately * Perform desk setups, workstation deployments, and basic hardware support * Communicate clearly with end users and deliver strong customer service REQUIREMENTS:

Contract

$19.55 - $26.45 hourly

Tier 1 Security Analyst

No location provided

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Today

Description: Onsite in Anaheim, CA Our client seeks a Tier 1 Security Analyst to monitor, alert, respond, and report on cyber threats targeting critical assets, systems, and data. The analyst will operate in a 24x7 SOC environment with shift rotations, perform event monitoring, incident triage, and vulnerability management, and support threat intelligence and automation initiatives. The role requires foundational SOC experience with SIEM, EDR, and email security tools, sound incident response

Contract

Tier 1 IT Support Specialist (Mac/Windows)

Cambridge, Massachusetts

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2d ago

We are hiring a Tier 1 IT Support Specialist to provide first-level technical support for end users in an onsite environment. This role will support users via phone and remote tools, troubleshoot Mac and Windows operating systems, support email and desktop applications, and document all work in a ticketing system. The ideal candidate has strong customer service skills and experience resolving hardware, software, and printer issues. Required QualificationsHigh School Diploma / GED requiredExperie

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Contract

Help Desk Analyst (Tier 1)

Harrisburg, Pennsylvania

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21d ago

Position Description: Client: Public Sector Client Job Title:Help Desk Analyst (Tier 1) Location:Harrisburg, PA Duration: 12 Months Interview Mode: In-Person Work Mode: 100% Onsite Help Desk Analyst - 1+ years of field experience. 2-year associates degree or equivalent technical study. This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets, and application support. No Tier 2 work will be performed. This is an operational-type job, a

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Contract

18 - 22

Tier 1 Support Agent - Remote

Remote or Lakeland, Florida

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Remote short-term Tier 1 Support Agent for a support project. Duties Include: * Handle incoming calls professionally, ensuring a positive customer experience * Accurately vet and document cases in Salesforce for escalation to senior agents * Resolve straightforward cases such as password resets and basic account inquiries * Work closely with senior support agents to ensure timely and accurate case handoffs REQUIREMENTS: * Experience in cu

Contract

$16 - $16 hourly

Tier 1 - Help DeskTechnician - 100% Remote

Remote

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20d ago

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Easy Apply

Full-time

Up to $16.5

Enterprise Help Desk (EHD) Tier 1

Lorton, Virginia

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Today

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. The Mission Enablement Center (MDEC) is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Agent

Full-time

USD 45,500.00 - 82,250.00 per year

Tier-1 Network Monitor/Help Desk Support

Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Help Desk Support, Monitoring Tools, Network Operations Certifications: Security Plus - CompTIA - CompTIA Experience: 3 + years of related experience ship Required: Yes Job Description: Network Engineer Associate Join our technology leading team

Full-time

USD 55,806.00 - 69,000.00 per year

Information Security Analyst Tier 1

New York, New York

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Today

Position Summary The Information Security Analyst Tier 1 serves as the essential first line of defense in our Security Operations Center (SOC). This role goes beyond simple monitoring; you will be responsible for the end-to-end triage, investigation, and detailed documentation of security incidents. Your daily workflow involves analyzing security alerts from various data sources-specifically leveraging SIEM, EDR platforms, and email security gateways-to identify and mitigate threats ranging fro

Full-time

USD 70,000.00 - 84,700.00 per year

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