tier 1 jobs

Frisco, Texas

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Today

Description Key Responsibilities Monitoring & Operations - Perform continuous health checks and real-time monitoring of Telco Core network functions and containerized applications. - Use observability tools (e.g., Prometheus, Grafana, OpenSearch, or OneConsole) to track system health, resource usage, and service metrics. - Acknowledge, validate, and log alerts triggered by monitoring systems. - Understand platform and application-level telemetry data to identify symptoms of degraded service. Inc

Full-time

USD 24.00 - 24.00 per hour

Tier 1 Helpdesk Support Technician

Flint, Michigan

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Today

*Please apply if you're interested in hearing more about the opportunity* *We are looking to set up interviews as early as next week* Job Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have "Minimum 1 year of IT support or IT Service Desk experience required. This can be a combination of professional IT work experience and internships. Must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule." Nice To Have "Previous F

Full-time

USD 18.00 - 22.00 per hour

Tier 1 Technical Support Tech

Anchorage, Alaska

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Today

We're looking for five tech-savvy individuals to join a short-term project providing IT (Information technology) support for an office relocation in Anchorage. This is a hands-on, five-week assignment that requires reliable transportation and U.S. work authorization (no sponsorship available). What You'll Be Doing: Setting Up Workstations: Assemble and connect desktops, monitors, phones, and accessories at new desk locations.Tracking Equipment: Label and log IT gear-computers, monitors, keyboard

Full-time

USD 20.00 - 25.00 per hour

Tier 1 Technical Support

Frisco, Texas

•

Today

Full-time

USD 24.00 - 24.00 per hour

Tier 1 Technical Support Analyst / NOC Technician

Overland Park, Kansas

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Today

Will work 100% onsite in Overland Park KS Top Skills - Must Haves Network Monitoring of 5G Top Skills' Details- 1-3 years of experience in a telecom or cloud-based NOC environment. - Exposure to RedHat OpenShift (OCP) platform and container-based ecosystems is required. - Experience supporting Telco Core applications (IMS, PCRF, HSS, 5 etc.) in production is preferred. Skills - Understanding of Day 2 operations (monitoring, scaling, logging, fault detection) in a Telco environment. - Familiarity

Full-time

USD 20.00 - 24.00 per hour

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

IT Technician - Tier 1 (Windows 10/11 Consultant)

Colorado Springs, Colorado

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Today

Job Details SNI Technology's client located in Colorado Springs, CO, is seeking to hire a talented IT Technician - Tier I for an exciting, full-time, 3-month (temporary) contract position. Please note this is a fully onsite position and work from home/remote work options will not be provided. General Purpose Install, maintain, and repair customer approved hardware and software; provide first-level technical and troubleshooting assistance to customer incidents and requests, all in a manner that

Full-time

USD 23.00 - 26.00 per hour

Tier 1 Helpdesk Support

Coppell, Texas

•

Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Full-time

USD 16.25 - 18.00 per hour

Tier 1 Service Desk Technician / Front Desk Analyst

Washington, District of Columbia

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Today

Tier 1 Service Desk Technician / Front Desk Analyst Evolver is seeking a Help Desk Specialist that has strong customer service skills with a service desk/technical background. The primary job function will include either: Providing Front Desk support for walk-in customers for a government customer in Washington, DC. The Specialist will provide troubleshooting and set-up of mobile iPhone/iPad devices, some basic troubleshooting of software (Microsoft Office - Outlook, Word, Excel), and working w

Full-time

Tier 1 & 2 Help Desk Support Specialist

Washington, District of Columbia

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Today

Job ID: 2508076 Location: WASHINGTON, DC, US Date Posted: 2025-08-01 Category: Information Technology Subcategory: Network Technician Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC, a leading provider of systems engineering & integration, systems development & deployment, intelligence analysis and targeting, and training solutions for the Intelligence

Full-time

USD 80,001.00 - 120,000.00 per year

Solutions Analyst - Tier 1-2 Service Desk Support

Hybrid

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3d ago

Job Title:Solutions Analyst Tier 1/2 Service Desk Support Job Type: Contract-to-Hire Location:Hybrid Remote (Onsite in Addison, TX - days in office may vary) Compensation: $26.00 $28.00 per hour Overview: Vaco is seeking motivated individuals to join a Tier 12 Service Desk team, providing both project-based and standard technical support duties. This opportunity is designed for candidates looking to launch their IT careers, offering robust training and pathways to career advancement within a

Easy Apply

Contract

$28

Help Desk Analyst

Hybrid in Trenton, New Jersey

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2d ago

- Provide tier 1 support for Division applications - Provide first level contact for incoming service requests - Review incoming service requests for knowledgebase solutions - Collect information from user for service requests - Track, route and redirect unresolved service requests to correct resources - Escalate complex issues to Tier 2 Service Desk resources - Provision application access - Identify and route Data Exceptions - Walk users through problem solving steps - Convey resolutions of se

Easy Apply

Contract

$43+

CCaaS Shift Lead - Afternoon Shift

Woodlawn, Maryland

•

Yesterday

Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommendations on tasks that may be handled by the Tier 1 and Tier 2 resources. Provide CCaaS 800 Number su

Easy Apply

Full-time, Third Party, Contract

Cloud Ops Engineer AWS

Dallas, Texas

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13d ago

About the Role: We are seeking a Cloud Ops Engineer with hands-on experience supporting enterprise infrastructure in cloud and on-premises environments. This position is ideal for candidates with a solid background in UNIX/Linux or Windows system administration and Tier 1 operations, looking to grow in the world of cloud servicesparticularly AWS. You will play a critical role in monitoring, troubleshooting, and supporting large-scale cloud environments that operate 24/7. About Revature: Revature

Easy Apply

Full-time

Depends on Experience

Help Desk Analyst

Conyers, Georgia

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3d ago

We are seeking a Local candidate with strong IT Help Desk Call Center experience to provide Tier 1 technical support for both internal and external customers. Highlights: Onsite role at headquarters in Conyers, GA Bilingual (Spanish) highly preferred Provide high-volume call center support with excellent customer service skills Troubleshoot hardware, software, and connectivity issues Assist with password resets, online account management, and mobile driver s license provisioning Escalate

Easy Apply

Contract

Depends on Experience

Senior SOC Analyst/ Boston

Boston, Massachusetts

•

Today

Job Description We're looking for a Senior SOC Analyst for a hybrid full time position in Boston, MA. You will be responsible for continuous monitoring of OT and IT specific sensors, the SIEM platform and servers. You will support incident response activities and respond to cyber threats. You will be working closely with the Tier 1 analysts. Our client is a household name and highly respected in their industry. They have very strong values and a great culture to be apart of. They're looking for

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Full-time

90k - 125k

Project Manager 2

Austin, Texas

•

Yesterday

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in th

Easy Apply

Contract, Third Party

Help Desk Associate - Part-Time

Palm Coast, Florida

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9d ago

Overview A growing specialty healthcare client of ours is seeking a motivated, detail-oriented IT professional to provide on-site Tier 1 and Tier 2 help desk and desk-side support. This role is critical to maintaining optimal system performance for up to 50 end-users, ensuring swift resolution of hardware, software, and network issues. The ideal candidate thrives in a Microsoft 365-centric environment, enjoys hands-on problem-solving, and values predictable, consistent scheduling. This is a part

Contract

$25 - $30

Applications Engineer

Santa Clara, California

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Today

Leading Manufacturer with Tier 1 clients // Growing + Excellent compensation package + generous Bonus structure! This Jobot Job is hosted by: Henry Chung Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $175,000 - $260,000 per year A bit about us: We are working with a leading company that develops, designs, and manufactures highly engineered materials and services to Top tier 1 customers, within Automotive, Consumer Electronics, Appliances,

Full-time

USD 175,000.00 - 260,000.00 per year

Audio Visual Event Technician

San Francisco, California

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Today

Russell Tobin & Associates is currently seeking an experienced Audio Visual Event Tech to support our client, a leading artificial intelligence company at their San Francisco location. Apply now for immediate consideration! Contract: W2, Contract RoleLocation: Onsite - San Francisco, CAPay Rate: 45-55/HR W2 (Depending on Experience) Job Description:Our client, is looking for a skilled AV Event Technician to support high-profile internal and external events at their San Francisco headquarters. Th

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Full-time, Contract

$45 - $55 hr

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