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Cisco UCCE Engineer

Stanley David and Associates

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Bethpage, New York, USA

Full-time

Must Have Technical/Functional Skills 6 12 years of experience in Cisco UCCE environments, with expertise in ICM scripting. Solid understanding of SIP protocol, VoIP architecture, and end-to-end call flows. Proficiency with Cisco CUCM and Cisco Voice Gateways. Experience with Cisco CVP and Finesse agent desktop. Ability to analyze logs and troubleshoot issues across the full contact center stack. Experience in supporting enterprise-level, high-availability telephony environments. Familiarity wit
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Posted 14 hours ago

Cisco UC/Voice/UCCE/UCCX/PCCE Tier III Engineer

Brezo Business Solutions LLP

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Remote

Contract

Cisco UC/Voice/UCCE/UCCX/PCCE Tier Engineer Working Hours: 4 - 10 hr staggered shifts as indicated on draft shift schedule for Eastern Time Zone Estimated Duration: 12-36 months Clearance: Must be able to pass a Public Trust type background check with fingerprinting and drug screening Requirements: Bachelor s degree required or equivalent experience. Five (5) years minimum experience in the Voice/Unified Communications, Unity, Unified Contact Center Enterprise (UCCE), AND Package Contact Cen
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Posted 15 days ago

Voice Engineer UCCX/UCCE/CISCO

World Wide Technology

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Woodland, California, USA

Full-time

Voice Engineer Location: Woodland Hills, CA or Oklahoma City, OK Duration: 6 months (contract to hire) Onsite 3 days/week The primary function is to manage and resolve service tickets for IPT and UCCE. Definitely an Admin, don t need an Engineer. Base telephony ticket resolution UCCE administration If we had to estimate time allocation between the roles, would it be something like: 70% Base telephony ticket resolution 30% UCCE administration, reporting and CVP Representative Tasks in support of
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Posted 30 days ago

Cisco UCCE Full Stack Developer with Nuance

SOIMEXCS

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Remote

Contract

Job Title: Cisco UCCE Full Stack Developer with Nuance Location: Remote (USA) Job Type: Contract Pay Rate: $60/hour. Sponsorship: H1B and Sponsorship available. No OPT F1 Experience Level: 8+ Years Job Description: One of our team needs a Cisco UCCE Full Stack Developer with experience in Nuance speech recognition technologies. This role includes developing, maintaining, and supporting Cisco UCCE solutions, integrating with Nuance speech applications Requirements: * 8+ years of experience deve