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Technology Product Owner, Customer Digital Experience

Orasync Technologies Inc

Ashburn, Virginia • Today

Easy Apply

Contract

Depends on Experience

Product Owner with Payments experience

Hexaware Technologies, Inc

Washington, District of Columbia • Yesterday

Easy Apply

Full-time, Third Party

Depends on Experience

Product Owner with Payments experience

Hexaware Technologies, Inc

Washington, District of Columbia • Yesterday

Easy Apply

Full-time, Third Party

Depends on Experience

Product Owner (ServiceNow Implementation)

Elite Technical

Hybrid in Reston, Virginia • 28d ago

Easy Apply

Contract

$73

Data Product Owner (Full Time)

Wise Skulls Corp.

Remote • Today

Easy Apply

Full-time

Depends on Experience

Product Owner with UiPath

VDart, Inc.

Remote • 2d ago

Easy Apply

Third Party, Contract

$40 - $46

Product Owner

IRIS Software, Inc.

Remote • 9d ago

Easy Apply

Contract

Depends on Experience

Product owner

Rivi Consulting Group

Remote • Today

Easy Apply

Contract

Depends on Experience

Product Owner

Acunor Infotech

Remote or Summit, New Jersey • Today

Easy Apply

Third Party, Contract

Technology Transfer Licensing Manager

Cherokee Federal

Frederick, Maryland • Today

Full-time

Compensation information provided in the description

Technology Transfer Licensing Manager

Cherokee Federal

Frederick, Maryland • Today

Full-time

USD 125,000.00 - 130,000.00 per year

Technology Experimentation Analyst

BryceTech

Alexandria, Virginia • 2d ago

Full-time

Senior Process Engineer, Manufacturing, Science, and Technology (MSAT) Cell Therapy

AstraZeneca

Rockville, Maryland • Today

Full-time

USD 103,286.40 - 154,929.60 per year

Independent Technology Sales/ Client Partner

Saven Technologies

Remote • 14d ago

Easy Apply

Full-time

Depends on Experience

IT Product Owner Lead - ServiceNow

The Mosaic Company

Remote or Florida • Today

Full-time

Technology Project Manager

Tech-Marine Business, Inc.

Washington, District of Columbia • Today

Full-time

USD 145,000.00 - 160,000.00 per year

Information Scientist (Applied Technology Policy)

RAND

Hybrid in Washington, District of Columbia • Today

Full-time

USD 108,000.00 - 215,400.00 per year

JDE Technology Support Engineer

Randstad Digital

Remote or Chicago, Illinois • Today

Contract

USD38 - USD48

Senior Systems Engineer, Technology Release

Anduril Industries

Washington, District of Columbia • 6d ago

Full-time

USD 143,000.00 - 191,000.00 per year

Assistant Director, Instructional Technology

UMBC/THE HILLTOP INSTITUTE

College Park, Maryland • Today

Full-time

USD 101,200.00 - 121,440.00 per year

AI Solution Architect - AI & HR Technology

Apolis

Remote • Yesterday

Easy Apply

Contract

$100 - $110

Senior IT Project Manager - Healthcare Technology

Tranzeal, Inc.

Remote • Today

Easy Apply

Contract

$50 - $55

Director of Technology (Remote from anywhere in CO)

State of Colorado-OIT

Remote or Colorado • Today

Full-time

USD 145,000.00 - 160,000.00 per year

JIATF 401 Technology Data Analyst

CACI International, Inc.

Alexandria, Virginia • Today

Full-time

USD 86,600.00 - 181,800.00 per year

Senior Business Analyst (Safety & Security technology)

Lumen Solutions Group Inc.

Remote • Today

Easy Apply

Contract

Depends on Experience

RCDD Technology Engineer

Jobot

Washington, District of Columbia • Today

Full-time

USD 140,000.00 - 190,000.00 per year

Technology Integration Engineer

Radiology Partners

Remote • Today

Full-time

USD 90,000.00 - 100,000.00 per year

Staff Software Engineer, Finance Technology (Remote)

ezCater (MealDetails, LLC)

Remote or Boston, Massachusetts • Today

Full-time

USD 184,000.00 - 232,000.00 per year

Senior Consultant ? Tax Technology

tax.com

Remote or Hybrid in Hyderabad, Telangana • Today

Full-time

Lead Presales Technology Consultant

UKG Careers

Remote • Today

Full-time

USD 129,500.00 - 186,100.00 per year

Job Details

Skills

Agile
Business Analysis
Customer Facing
JIRA
KPI
Partnership
Product Ownership
Roadmaps
User Experience
Customer Experience
Analytics
Product Management
User Stories

Summary

Role Summary
The Technology Product Lead, Customer Digital Experience, defines and delivers digital capabilities that enhance the end-to-end customer experience across onboarding, operations, visibility, self-service, analytics, and billing. This role serves as the voice of the customer, translating business needs and customer insights into product strategies, roadmaps, and measurable outcomes.

Key Responsibilities

Define product vision, strategy, roadmaps, and success metrics.
Own and prioritize product backlogs, epics, features, and user stories.
Partner with customers, business stakeholders, UX, architecture, and engineering teams to deliver valuable digital experiences.
Drive customer-centric decision-making using data, analytics, and feedback.
Lead prioritization, scope, and trade-off decisions across initiatives.
Measure product adoption, customer satisfaction, operational efficiency, and business value.
Identify and address customer pain points throughout the customer lifecycle.

Areas of Ownership

Customer Onboarding & Implementation
Customer Identity & Access
Customer Self-Service & Operations
Space, Power & Capacity Visibility
Telemetry & Operational Insights
Billing & Commercial Experience
Customer Intelligence & Analytics
Digital Experience Platforms

Successful candidates:

Think strategically and execute effectively.
Focus on customer outcomes over feature delivery.
Use data and customer insights to drive decisions.
Navigate ambiguity and influence cross-functional teams.
Build strong partnerships across business and technology organizations.
Deliver measurable customer and business value.

Basic Qualifications

Bachelor’s degree in Technology, Engineering, Business, or a related field (or equivalent experience).
5+ years of experience in Product Management, Product Ownership, Business Analysis, or Technology Delivery.
Experience managing product roadmaps, backlogs, and Agile delivery.
Proven ability to translate business and customer needs into epics, features, and user stories.
Strong stakeholder management, communication, and decision-making skills.
Experience using data, customer feedback, and KPIs to drive product decisions.

Preferred Qualifications

8+ years of experience leading customer-facing digital products or platforms.
Experience in data center, cloud, SaaS, infrastructure, or enterprise technology environments.
Experience with customer portals, self-service platforms, operational analytics, telemetry, billing, or customer intelligence solutions.
Familiarity with Agile product management tools such as Jira, Azure DevOps, or Productboard.
Product certifications (CSPO, PSPO, SAFe) and/or MBA preferred.
Demonstrated success driving customer experience improvements and measurable business outcomes.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: PTP76G2zFpSI6sI
Position Id: 9115361
Posted 9 hours ago

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Contact the job poster

Thanzeer Mohammed

Recruiter @ Orasync Technologies Inc

View Profile

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Bethesda, Maryland

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