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IT Support Professional

University of Georgia

Athens, Georgia • Today

Full-time

USD 70,000.00 - 73,000.00 per year

IT Systems Support Professional

University of Georgia

Athens, Georgia • Today

Full-time

IT Support Manager

University of Georgia

Athens, Georgia • Today

Full-time

IT Support Technician III

University of Georgia

Athens, Georgia • Today

Full-time

IT Applications Professional - EAM

System One

Remote • 12d ago

Easy Apply

Full-time

$154000

Applications Support Supervisor (IT Application Development Senior/Specialist)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Store Support

iSphere

Remote • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

IT Applications Professional

Fuse3 Solutions

Remote • 12d ago

Easy Apply

Full-time

100,000 - 150,000

IT Support Specialist II

COG Research Foundation, LLC

Remote • 10d ago

Full-time

31 - 44

Overnight IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

Radiology IT Support Engineer

NTT DATA Americas, Inc

Remote • 11d ago

Easy Apply

Contract

$55 - $66.66

MSP Tier 1 IT Support Tech-Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 22.00 - 28.00 per hour

IT Customer Support Temp

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 25.00 - 27.00 per hour

Healthcare IT Service Desk / IT Contact Center Support

Ab Ovo Inc

Remote • 29d ago

Easy Apply

Contract

Depends on Experience

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

IT Business Support Analyst Data Migration & Platform Consolidation | Remote (W-2 Only)

Prudent Technologies and Consulting

Remote • Yesterday

Easy Apply

Contract

Depends on Experience

IT Application Support Specialist

Precision System Design Inc.

Remote or Hybrid • Today

Easy Apply

Contract

DOE

Technology Services Manager (IT Policy & Planning - Manager)

Washington State Department of Transportation

Remote or Shoreline, Washington • Today

Full-time

USD 109,512.00 - 147,246.00 per year

Lead/Senior IT Desktop Technician - Client Services

On-Demand Group

Remote • 4d ago

Easy Apply

Contract

Depends on Experience

Director of IT Systems - Sales & Marketing

System One

Remote • 8d ago

Easy Apply

Full-time

Depends on Experience

IT Infrastructure & Operations Manager (IT Policy & Planning - Senior Manager)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 115,008.00 - 154,656.00 per year

IT Recruiter

System One

Remote • 4d ago

Easy Apply

Contract

$40

IT Project Manager

Convene Inc.

Remote • 8d ago

Easy Apply

Contract, Third Party

$80 - $90

IT Technical Support Manager

University of Georgia

Athens, Georgia • Today

Full-time

USD 55,000.00 - 68,000.00 per year

IT System Administration - Senior/Specialist

Washington State Department of Transportation

Remote or Lacey, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

Level II IT Technician

TeamLogic of Colorado Springs

Remote or Hybrid in Colorado Springs, Colorado • 22d ago

Full-time

60000 - 70000

Salesforce (IT Application Development - Journey)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 85,800.00 - 115,416.00 per year

IT Infrastructure Engineer

GDH

Remote • 2d ago

Easy Apply

Contract, Third Party

Depends on Experience

IT Project Manager - Infrastructure

Precision System Design Inc.

Remote or Hybrid in Cleveland, Ohio • Today

Easy Apply

Contract

DOE

Job Details

Skills

VPI
Reporting
Performance Management
Preventive Maintenance
Project Management
Accessibility
Accountability
FLSA
IT Strategy
Customer Service
Organizational Skills
Attention To Detail
Emerging Technologies
Supervision
Active Directory
Microsoft
Endpoint Protection
Computer Networking
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
Wireless Networking
Virtual Private Network
Customer Relationship Management (CRM)
Higher Education
IT Security
Finance
Technical Support
Computer Hardware
Operational Efficiency
Inventory
Regulatory Compliance
Decision-making
Network
Network Security
Mobile Device Management
Research
Optimization
Lifecycle Management
Process Improvement
Management
Presentations
Communication
Documentation
Procurement
Evaluation
Collaboration
Recruiting
Asterisk
Oracle Linux

VPI
Reporting
Performance Management
Preventive Maintenance
Project Management
Accessibility
Accountability
FLSA
IT Strategy
Customer Service
Organizational Skills
Attention To Detail
Emerging Technologies
Supervision
Active Directory
Microsoft
Endpoint Protection
Computer Networking
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
Wireless Networking
Virtual Private Network
Customer Relationship Management (CRM)
Higher Education
IT Security
Finance
Technical Support
Computer Hardware
Operational Efficiency
Inventory
Regulatory Compliance
Decision-making
Network
Network Security
Mobile Device Management
Research
Optimization
Lifecycle Management
Process Improvement
Management
Presentations
Communication
Documentation
Procurement
Evaluation
Collaboration
Recruiting
Asterisk
Oracle Linux

Summary

Posting Details

Posting Details

Posting Number

S15821P

Working Title

IT Support Professional

Department

VPI-Admissions Office

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (;/strong>. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

College/Unit/Department website

Posting Type

External

Retirement Plan

TRS or ORP

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Work Schedule

Additional Schedule Information

Monday - Friday 8:00am-5:00pm with occasional nights/weekend/holiday work needed.

Advertised Salary

$70,000 - $73,000

Posting Date

09/28/2026

Open until filled

Yes

Closing Date

Proposed Starting Date

11/01/2026

Special Instructions to Applicants

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ().

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title

IT Support Professional III

FLSA

Exempt

FTE

1.00

Minimum Qualifications

Bachelor's degree in a related field or equivalent and 5 years of professional experience

Preferred Qualifications

Position Summary

The IT Support Professional within the Office of Undergraduate Admissions is responsible for providing technical support and technology services that enable the successful operation of admissions programs and initiatives.

This position serves as the Office of Undergraduate Admissions' primary technical authority for endpoint and mobile device management technologies and is responsible for the research, evaluation, architecture, implementation, and lifecycle management of enterprise endpoint solutions. The position develops technical standards, evaluates emerging technologies, and makes recommendations that influence departmental technology strategy, security posture, and operational efficiency.

The successful candidate will lead the design, deployment, and continuous optimization of endpoint management solutions, exercising significant independent judgment in determining technical approaches, implementation strategies, and operational standards.

They will have strong technical troubleshooting abilities, a commitment to exceptional customer service, and the ability to support a community of users with varying levels of technical expertise. This role requires strong organizational skills, attention to detail, significant independent judgment and the initiative to identify and implement improvements that enhance operational efficiency, security, and the overall technology experience for Admissions staff under minimal supervision

Knowledge, Skills, Abilities and/or Competencies

Demonstrated experience evaluating, implementing, administering, and optimizing endpoint management platforms and associated technologies.
Experience architecting and leading technology implementations, conducting technical assessments, developing standards and procedures, and independently managing complex technical projects.
Ability to analyze organizational requirements and translate business needs into sustainable technical solutions.
Demonstrated ability to research emerging technologies, develop recommendations, and lead implementation efforts with minimal supervision
Working knowledge of enterprise technology environments, including Active Directory, Microsoft Entra ID, endpoint security solutions, device management platforms, collaboration technologies, and common networking concepts such as TCP/IP, DNS, DHCP, wireless networking, and VPN connectivity
Experience supporting or administering business applications and technology platforms. Familiarity with Technolutions Slate or similar CRM platforms used in higher education is preferred.

Physical Demands

Work a 40 hour work week
Lift 40 lbs.

Is driving a responsibility of this position?

No

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

Yes

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Serve as the primary point of contact for end-user technology support within the Office of Undergraduate Admissions, providing timely and professional resolution of hardware, software, and account-related issues.
Lead the deployment, configuration, lifecycle management, and ongoing optimization of endpoint devices in accordance with university security, operational, and technology standards.
Analyze and resolve complex endpoint, application, and infrastructure-related issues while identifying opportunities to improve reliability, security, and operational efficiency
Manage the department's technology asset inventory and lifecycle program, ensuring accurate records, compliance with institutional standards, and informed decision-making regarding equipment deployment, utilization, replacement, and retirement
Serve as the Departmental Network Liaison (DNL), coordinating with central IT organizations on networking, security, endpoint management, and infrastructure initiatives impacting the Admissions technology environment
Serve as the department's technical authority for endpoint and mobile device management technologies, including the research, evaluation, implementation, optimization, and lifecycle management of enterprise endpoint solutions.

Percentage of time

50

Duties/Responsibilities

Administer and support admissions technology platforms, including Technolutions Slate and related systems, serving as a technical resource for troubleshooting, process improvement, system functionality, and operational support.
Plan, coordinate, and oversee technology solutions supporting admissions events, presentations, and recruitment initiatives, ensuring reliable operation of critical technology resources and services.

Percentage of time

45

Duties/Responsibilities

Participate in departmental, divisional, and technology-related meetings to support communication, coordination, and operational planning.
Develop and maintain technical standards, operational procedures, governance practices, and documentation supporting Admissions technology services.
Assist with technology procurement activities, including product evaluation and vendor coordination as needed.
Perform other duties and special projects as assigned in support of the Office of Undergraduate Admissions.

Percentage of time

5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name

Taylor Frechette

Recruitment Contact Email

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

Resume/CV

Cover Letter
Optional Documents

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id: 80184249
Position Id: 6117992aca38c991712e0197cb066e80
Posted 2 days ago

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Loading job details

Job Details

Skills

VPI
Reporting
Performance Management
Preventive Maintenance
Project Management
Accessibility
Accountability
FLSA
IT Strategy
Customer Service
Organizational Skills
Attention To Detail
Emerging Technologies
Supervision
Active Directory
Microsoft
Endpoint Protection
Computer Networking
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
Wireless Networking
Virtual Private Network
Customer Relationship Management (CRM)
Higher Education
IT Security
Finance
Technical Support
Computer Hardware
Operational Efficiency
Inventory
Regulatory Compliance
Decision-making
Network
Network Security
Mobile Device Management
Research
Optimization
Lifecycle Management
Process Improvement
Management
Presentations
Communication
Documentation
Procurement
Evaluation
Collaboration
Recruiting
Asterisk
Oracle Linux

VPI
Reporting
Performance Management
Preventive Maintenance
Project Management
Accessibility
Accountability
FLSA
IT Strategy
Customer Service
Organizational Skills
Attention To Detail
Emerging Technologies
Supervision
Active Directory
Microsoft
Endpoint Protection
Computer Networking
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
Wireless Networking
Virtual Private Network
Customer Relationship Management (CRM)
Higher Education
IT Security
Finance
Technical Support
Computer Hardware
Operational Efficiency
Inventory
Regulatory Compliance
Decision-making
Network
Network Security
Mobile Device Management
Research
Optimization
Lifecycle Management
Process Improvement
Management
Presentations
Communication
Documentation
Procurement
Evaluation
Collaboration
Recruiting
Asterisk
Oracle Linux

Summary

Fitment
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