Job Description: Crop to Crop resumes are accepted Location Requirement: This role requires onsite presence 4 5 days per week. Candidates must reside in the Austin area and be authorized to work in the U.S. User Support Issue resolution and support for all M365 services.Troubleshoot system issues, and knowledgeable utilizing Office 365 toolsEscalation point, for complex technical issues unresolved by Service DeskAnalysis & Reporting Analyze usage, performance, and audit reports to identify tren