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Job Details

Skills

AV
IOS Development
IT Service Management
Inventory
Issue Resolution
Leadership
Computer Hardware
Computer Networking
Data Link Layer
Management
Microsoft Azure
Active Directory
Android
Audiovisual
Cisco
Communication
Customer Service
OS X
Printers
Productivity
Remote Access
Remote Support
Technical Support
Microsoft Technologies
Microsoft Windows
Mobile Devices
Network Layer
Microsoft Exchange
Microsoft Office
Microsoft Outlook
Microsoft SharePoint
Network
Virtual Private Network
WebEx

AV
IOS Development
IT Service Management
Inventory
Issue Resolution
Leadership
Computer Hardware
Computer Networking
Data Link Layer
Management
Microsoft Azure
Active Directory
Android
Audiovisual
Cisco
Communication
Customer Service
OS X
Printers
Productivity
Remote Access
Remote Support
Technical Support
Microsoft Technologies
Microsoft Windows
Mobile Devices
Network Layer
Microsoft Exchange
Microsoft Office
Microsoft Outlook
Microsoft SharePoint
Network
Virtual Private Network
WebEx

Summary

Job Summary

We Are seeking a Senior IT Support Engineer to provide white-glove IT support for C-suite executives, senior leadership, and executive assistants. This role requires exceptional customer service, executive presence, strong Apple/macOS expertise, conference room technology support, and enterprise Microsoft technologies. The ideal candidate will proactively resolve technical issues while ensuring minimal disruption to executive productivity.

Required Skills

5+ years of IT/Desktop Support experience
2+ years supporting C-Level/VIP Executives
Apple/macOS Administration
Windows Desktop Support
Microsoft 365 (Teams, Outlook, OneDrive, SharePoint)
Active Directory & Azure Active Directory
Microsoft Intune
Windows Autopilot
Apple MDM
Teams Rooms / Zoom Rooms / Cisco Webex
Conference Room & Boardroom AV Support
Mobile Device Management (iOS & Android)
VPN & Network Troubleshooting
ServiceNow or similar ITSM tool
Asset & Inventory Management
Executive-level communication skills

Preferred Skills

Microsoft Azure Administration
Microsoft Exchange Administration
PowerShell Scripting
Windows Update for Business

Responsibilities

Deliver white-glove IT support to C-suite executives and executive assistants.
Support Windows, macOS, Apple devices, and mobile devices.
Configure and troubleshoot Microsoft 365, Intune, Azure AD, and Active Directory.
Manage executive conference rooms, Teams Rooms, Zoom Rooms, Cisco Webex, and AV technologies.
Perform hardware/software installations, upgrades, and device deployments.
Manage executive asset lifecycle, inventory, and refresh programs.
Troubleshoot VPN, networking, printers, and remote access issues.
Coordinate with L2/L3 support teams and vendors for issue resolution.
Support executive meetings and provide onsite technical assistance.
Participate in occasional travel and on-call support.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: prutx001
Position Id: 9038993
Posted 18 hours ago

Fitment

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Sr IT Support Engineer

Skills

Summary

Job Summary

Required Skills

Preferred Skills

Responsibilities

Dice Job Match Score™

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