Job#: 3054252 Job Description: Questions that must be answered by candidates when resumes are submitted.Describe an RPA or IDP solution you have designed or implemented, including the platforms used and whether the solution is in production.Explain your experience integrating automation solutions with other systems or applications, such as APIs, databases, or enterprise platforms.Describe any experience you have integrating automation solutions with cloud?based AI services such as Azure AI or Google Vertex AI.How do you evaluate whether a business process is a good candidate for automation, including feasibility and risk considerations?Provide an example of supporting an automation in post-production deployment, such as troubleshooting, root cause analysis, or meeting SLA's2 submittals per supplier
Top 3 things looking when reviewing resumes: Hands?On RPA & IDP Experience (Proof, Not Just Tools). Clear evidence of applied experience with Automation Anywhere (A360) and Intelligent Document Processing.Integration & Architecture Thinking (Beyond "Bot Builder"). API integrations (REST, JSON, auth tokens, etc.), connecting RPA to enterprise systems, databases, or services, designing solutions that fit into a broader architecture.Ability to translate business needs into scalable solutionsJob Summary We are seeking an Intelligent Automation Engineer to support enterprise automation initiatives with a focus on Robotic Process Automation (RPA), Intelligent Document Processing (IDP), and system integrations. This role designs, builds, and integrates automation solutions using established RPA platforms while enabling advanced capabilities through Azure AI and/or Google Vertex AI where appropriate. The role requires close collaboration with business stakeholders, automation developers, and AI platform teams to deliver scalable, secure, and well?integrated solutions. With guidance, the engineer recommends solution approaches and provides technical direction across the development lifecycle, including configuration, testing, and implementation, ensuring high?quality solutions delivered on time and within budget. The position also supports operational stability through root cause analysis and issue resolution to meet established SLAs, evaluates the feasibility of business requirements, and translates them into effective automation solutions. Adherence to Center of Excellence (CoE) standards, security and risk management practices, change management, and continuous improvement is a core expectation of the role.
Essential Functions - Develop, configure, test, and deploy automation solutions that align with business needs.
- Provide support, root cause analysis, and debugging to meet SLAs.
- Collaborate with stakeholders to gather requirements and integrate solutions with existing systems.
- Communicate with diverse audiences and support automation portfolios.
- Ensure compliance with standards, security, and change management.
- Partner with teammates to develop, configure, test, and implement processes to meet the defined and anticipated requirements with high-quality builds on time and on budget.
- Facilitate cross-functional meetings to accomplish objectives or resolve issues.
- Participate in Agile teams to deliver iterative improvements and manage change effectively.
- Possess familiarity with cloud architectures and AI/ML service consumption patterns.
- Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education - Bachelor's Degree or equivalent experience (required)
Required Qualification - Hands?on experience with Automation Anywhere (A360) RPA platform
- Experience with process simulations/automation, solution development and/or business analysis
- Familiarity with Intelligent Document Processing tools such as ABBYY or equivalent OCR/IDP technologies
- Understanding system integration concepts, including REST APIs, JSON/XML, authentication, and error handling
- Working knowledge of process engineering software systems
Preferred Qualifications - Experience integrating with Azure AI services and/or Google Vertex AI (preferred)
- Experience or knowledge in a banking/financial services industry (preferred)
Skills - Leverage platforms to rapidly develop and deploy business solutions.
- Participate in Agile teams to deliver iterative improvements and manage change effectively.
- Ensuring solutions adhere to IT policies, change management, and security standards.
- Excellent written and verbal communication skills. Communicate effectively with technical and non-technical audiences.?Ability to successfully facilitate meetings - including information sharing and call to action outcomes.
- Troubleshoot issues by gathering, interpreting and analyzing data and recommending solutions. Analytical thinker and problem-solver.
- Ability to use tools to analyze workflows and identify opportunities for automation and improvement.
- Support multiple projects, tasks, and responsibilities concurrently.
- Design and implement automation solutions using platforms like UiPath, Automation Anywhere, or Power Automate.
- Staying current with emerging technologies and continuously improving solution design.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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