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IT Managed Services Specialist

Lighthouse Technology Services

Buffalo, New York • Today

Full-time

USD 80,000.00 - 100,000.00 per year

IT Applications Specialist Sr

Randstad Digital

Remote or Cleveland, Ohio • Today

Contract

USD47 - USD57

IT App Development - Senior/Specialist

Washington State Department of Transportation

Remote or Lacey, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

L&I IT Vendor Management - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

Applications Support Supervisor (IT Application Development Senior/Specialist)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Business Development Manager IT Staffing/ Managed Services (1099)

Care IT Services Inc

Remote or Hybrid in Princeton, New Jersey • 13d ago

Easy Apply

Full-time

Depends on Experience

Information Technology Specialist

Smithsonian Institution

Remote • Today

Full-time

L&I IT Network and Telecommunications - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

L&I IT System Administration - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

IT Documentation Specialist

Goldbelt Inc

Remote • Today

Full-time

USD 83,000.00 - 86,000.00 per year

IT Project Manager - Senior/Specialist - One Washington / Agency Support Lead

Washington State Department of Transportation

Remote or Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Enterprise Architect, IT Architecture-Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 104,304.00 - 140,268.00 per year

IT Support Specialist

6sense

Remote • Today

Full-time

USD 73,577.25 - 103,913.30 per year

IT System Administrator Senior/Specialist (IT Disaster Recovery Administrator)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

Geospatial Information Systems (GIS) Lead (IT Application Development - Senior Specialist)

Washington State Department of Transportation

Remote or Lakewood, Washington • Today

Full-time

USD 8,275.00 - 11,134.00 per month

IT Quality Assurance - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 92,760.00 - 124,752.00 per year

IT Systems Directory Services and Cloud Identity Specialist Senior

Modine Manufacturing Company

Remote • Today

Full-time

USD 93,000.00 - 163,000.00 per year

IT Application Support Specialist

Precision System Design Inc.

Remote or Hybrid • Today

Easy Apply

Contract

DOE

Content Specialist Team Lead

Milestone Technologies, Inc.

Remote • Yesterday

Full-time

IT Systems Management Analyst

Luxoft

Remote • Today

Full-time

IT Service Desk Specialist

Navigant Consulting

Remote • Today

Full-time

USD 35,000.00 - 58,000.00 per year

IT Product Specialist, Principal - Electric AMI Distributed Intelligence

Pacific Gas & Electric

Remote or Oakland, California • Today

Full-time

USD 147,000.00 - 251,000.00 per year

Senior technical consultant- ITSM

HMG America

Remote • Today

Easy Apply

Contract, Third Party

$DOE

Hiring - BOT Development Engineers for Audiocare - Remote (United States)

BizTech Fusion

Remote • 9d ago

Easy Apply

Contract

$65 - $70

Job Details

Skills

Recovery
Security Controls
Firewall
Virtual Private Network
IaaS
Backup
Disaster Recovery
Business Continuity Planning
Mentorship
Migration
Network
Communication
Bash
Operational Efficiency
Technical Writing
Standard Operating Procedure
Customer Facing
Customer Relationship Management (CRM)
Service Delivery
Managed Services
Network Layer
Technical Support
Microsoft Azure
Security+
Network+
Cisco
Cisco Certifications
VMware Certified Professional
Microsoft Windows Server
Microsoft Operating Systems
Active Directory
Microsoft Exchange
Microsoft Office
Virtualization
VMware
Hyper-V
Computer Networking
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
VLAN
Routing
Switches
WAN Optimization
Cyber Security
Incident Management
Regulatory Compliance
Windows PowerShell
Python
Scripting
RMM
PSA
Customer Service
Management
Problem Solving
Conflict Resolution

Recovery
Security Controls
Firewall
Virtual Private Network
IaaS
Backup
Disaster Recovery
Business Continuity Planning
Mentorship
Migration
Network
Communication
Bash
Operational Efficiency
Technical Writing
Standard Operating Procedure
Customer Facing
Customer Relationship Management (CRM)
Service Delivery
Managed Services
Network Layer
Technical Support
Microsoft Azure
Security+
Network+
Cisco
Cisco Certifications
VMware Certified Professional
Microsoft Windows Server
Microsoft Operating Systems
Active Directory
Microsoft Exchange
Microsoft Office
Virtualization
VMware
Hyper-V
Computer Networking
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
VLAN
Routing
Switches
WAN Optimization
Cyber Security
Incident Management
Regulatory Compliance
Windows PowerShell
Python
Scripting
RMM
PSA
Customer Service
Management
Problem Solving
Conflict Resolution

Summary

Lighthouse Technology Services is partnering with our client to fill their IT Managed Services L3 Specialist position! This is a direct placement opportunity and will be hybrid in Buffalo, New York (Tuesday, Wednesday, and Thursday in office).

No C2C or subcontracting arrangements will be considered.

What You'll Be Doing:

Serve as the senior technical escalation point for complex cybersecurity incidents, infrastructure issues, and critical system outages requiring expert-level resolution
Lead incident response efforts during major service disruptions, making rapid technical decisions under pressure to restore services while maintaining clear client communication
Design, implement, and maintain security controls across enterprise environments, including firewall configurations, VPN solutions, network segmentation, and proactive threat monitoring
Manage and optimize virtualization platforms, cloud infrastructure, backup systems, and disaster recovery planning to ensure business continuity
Receive and resolve complex technical issues escalated from Level 2 support, providing technical guidance and mentorship to junior technicians
Lead technical implementation of infrastructure and security projects, including server migrations, network upgrades, and system deployments with comprehensive client communication
Interface with vendors for advanced technical support, troubleshoot multi-vendor integration issues, and provide expert consultation on architectural decisions
Develop automation scripts and tools using PowerShell, Python, or Bash to improve operational efficiency and reduce manual tasks
Create and maintain comprehensive technical documentation, runbooks, standard operating procedures, and client-facing guides
Build and maintain strong client relationships through exceptional service delivery, translating technical findings into business impact terms

What You'll Need to Have:

5-7 years of experience in IT support or managed services with proven L3/senior technical support experience
Current certifications such as Microsoft Azure Administrator Associate, CompTIA Security+ or Network+, Cisco CCNA/CCNP, or VMware VCP
Hands-on expertise with Windows Server, Active Directory, Exchange, Microsoft 365, and virtualization platforms including VMware and Hyper-V
Strong networking knowledge across TCP/IP, DNS, DHCP, VLANs, routing, switching, and WAN optimization
Demonstrated expertise in cybersecurity principles, security incident response, vulnerability assessments, and compliance frameworks
Proficiency in PowerShell, Python, or other scripting languages with experience using RMM tools, PSA platforms, and ticketing systems
Outstanding customer service skills with proven ability to communicate technical concepts to non-technical audiences and manage difficult interactions professionally
Exceptional problem-solving abilities with track record of resolving complex, multi-layered technical issues under pressure while maintaining composure

Pay Range: $80,000 - $100,000 + Additional Benefits

Questions about any of our jobs? Email us at

View all of our open jobs here: jobs.lhtservices.com

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10114206
Position Id: cd651a46b52d97ffe99e9c913b8ea8cd
Posted 30+ days ago

Fitment

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Job Details

Skills

Recovery
Security Controls
Firewall
Virtual Private Network
IaaS
Backup
Disaster Recovery
Business Continuity Planning
Mentorship
Migration
Network
Communication
Bash
Operational Efficiency
Technical Writing
Standard Operating Procedure
Customer Facing
Customer Relationship Management (CRM)
Service Delivery
Managed Services
Network Layer
Technical Support
Microsoft Azure
Security+
Network+
Cisco
Cisco Certifications
VMware Certified Professional
Microsoft Windows Server
Microsoft Operating Systems
Active Directory
Microsoft Exchange
Microsoft Office
Virtualization
VMware
Hyper-V
Computer Networking
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
VLAN
Routing
Switches
WAN Optimization
Cyber Security
Incident Management
Regulatory Compliance
Windows PowerShell
Python
Scripting
RMM
PSA
Customer Service
Management
Problem Solving
Conflict Resolution

Recovery
Security Controls
Firewall
Virtual Private Network
IaaS
Backup
Disaster Recovery
Business Continuity Planning
Mentorship
Migration
Network
Communication
Bash
Operational Efficiency
Technical Writing
Standard Operating Procedure
Customer Facing
Customer Relationship Management (CRM)
Service Delivery
Managed Services
Network Layer
Technical Support
Microsoft Azure
Security+
Network+
Cisco
Cisco Certifications
VMware Certified Professional
Microsoft Windows Server
Microsoft Operating Systems
Active Directory
Microsoft Exchange
Microsoft Office
Virtualization
VMware
Hyper-V
Computer Networking
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
VLAN
Routing
Switches
WAN Optimization
Cyber Security
Incident Management
Regulatory Compliance
Windows PowerShell
Python
Scripting
RMM
PSA
Customer Service
Management
Problem Solving
Conflict Resolution

Summary

Serve as the senior technical escalation point for complex cybersecurity incidents, infrastructure issues, and critical system outages requiring expert-level resolution
Lead incident response efforts during major service disruptions, making rapid technical decisions under pressure to restore services while maintaining clear client communication
Design, implement, and maintain security controls across enterprise environments, including firewall configurations, VPN solutions, network segmentation, and proactive threat monitoring
Manage and optimize virtualization platforms, cloud infrastructure, backup systems, and disaster recovery planning to ensure business continuity
Receive and resolve complex technical issues escalated from Level 2 support, providing technical guidance and mentorship to junior technicians
Lead technical implementation of infrastructure and security projects, including server migrations, network upgrades, and system deployments with comprehensive client communication
Interface with vendors for advanced technical support, troubleshoot multi-vendor integration issues, and provide expert consultation on architectural decisions
Develop automation scripts and tools using PowerShell, Python, or Bash to improve operational efficiency and reduce manual tasks
Create and maintain comprehensive technical documentation, runbooks, standard operating procedures, and client-facing guides
Build and maintain strong client relationships through exceptional service delivery, translating technical findings into business impact terms

What You'll Need to Have:

5-7 years of experience in IT support or managed services with proven L3/senior technical support experience
Current certifications such as Microsoft Azure Administrator Associate, CompTIA Security+ or Network+, Cisco CCNA/CCNP, or VMware VCP
Hands-on expertise with Windows Server, Active Directory, Exchange, Microsoft 365, and virtualization platforms including VMware and Hyper-V
Strong networking knowledge across TCP/IP, DNS, DHCP, VLANs, routing, switching, and WAN optimization
Demonstrated expertise in cybersecurity principles, security incident response, vulnerability assessments, and compliance frameworks
Proficiency in PowerShell, Python, or other scripting languages with experience using RMM tools, PSA platforms, and ticketing systems
Outstanding customer service skills with proven ability to communicate technical concepts to non-technical audiences and manage difficult interactions professionally
Exceptional problem-solving abilities with track record of resolving complex, multi-layered technical issues under pressure while maintaining composure

Pay Range: $80,000 - $100,000 + Additional Benefits

Questions about any of our jobs? Email us at

View all of our open jobs here: jobs.lhtservices.com

Dice Id: 10114206
Position Id: cd651a46b52d97ffe99e9c913b8ea8cd
Posted 30+ days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Level III IT Technician

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