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ServiceNow Change Management Specialist

Alltech Consulting Services, Inc.

Buffalo, New York • Today

Easy Apply

Third Party, Contract

Depends on Experience

Senior Change Management Specialist

Pyramid Consulting, Inc.

Remote • Today

Easy Apply

Contract

$65 - $70

OCM (Organizational Change Management) Consultant

Apex 2000

Remote • 26d ago

Easy Apply

Contract

Up to $60

Senior Director, Organizational Change Management, Global Technology Solutions

BeiGene, Inc.

Remote • Today

Full-time

USD 190,900.00 - 260,900.00 per year

Change Management Lead

GDH

Remote • 11d ago

Easy Apply

Third Party, Contract

Depends on Experience

Change Management Consultant - Payroll Transformation - Remote

VISION INFOTECH INC.

Remote • 6d ago

Easy Apply

Contract, Third Party

Depends on Experience

Organizational Change Management Consultant- Philadelphia

SmartIMS Inc.

Remote or Hybrid in Philadelphia, Pennsylvania • Today

Easy Apply

Contract, Third Party

Depends on Experience

Change Management Consultant (Workday)

Precision System Design Inc.

Remote or Hybrid • Today

Easy Apply

Contract

DOE

Project Manager and Change Management Lead

Atlantis IT Consulting Group LLC

Remote • Today

Easy Apply

Part-time

Depends on Experience

SAP Change Management Consultant

Tek Analytics, LLC

Remote • 25d ago

Easy Apply

Contract

75+

Remote Change Management Mgr, Financial Systems

Kforce Technology Staffing

Remote or San Diego, California • Today

Full-time

$140,000 - $160,000 annually

Oracle Change Management Lead

SolutionIT, Inc.

Remote or Chandler, Arizona • Today

Easy Apply

Contract, Third Party

Change Management Lead- Remote

Calance

Remote • Today

Contract

70-80/hr

Senior ServiceNow Developer - San Diego, CA

Intellyk

Remote • 4d ago

Easy Apply

Contract, Third Party

Depends on Experience

Change Management & Training Analyst

Gridiron IT Solutions

Remote or Arlington, Virginia • 13d ago

Easy Apply

Full-time

$80,000 - $100,000

Change & Configuration Manager

GDH

Remote • 5d ago

Easy Apply

Contract, Third Party

Depends on Experience

ServiceNow ITOM Specialist

SAIC

Remote • Today

Full-time

USD 120,001.00 - 160,000.00 per year

ServiceNow ITSM Functional Consultant

Prudent Technologies and Consulting

Remote • 3d ago

Easy Apply

Contract

Depends on Experience

Servicenow Functional consultant/BPC- ITSM/CMDB

K-Tek Resourcing LLC

Remote • Today

Easy Apply

Contract

Depends on Experience

ServiceNow Support Specialist

ConglomerateIT

Remote or Dallas, Texas • Today

Easy Apply

Contract, Third Party

ServiceNow Lead SPM Technical Consultant

Kellton

Remote • 5d ago

Easy Apply

Contract

100 - 115

Business Analyst 4 (Change Mgmt)

Cyber Resource Provider LLC

Remote or Richmond, Virginia • Today

Easy Apply

Full-time, Part-time, Contract, Third Party

ServiceNow Developer CSM DHS Public Trust (Remote)

ICF International, Inc.

Remote or Reston, Virginia • 30+d ago

Full-time

USD 81,499.00 - 138,549.00 per year

Change Manager, Information Technology, Global

Vantage Data Centers

Remote • Today

Full-time

USD 130,000.00 - 170,000.00 per year

Remote_Contract Role_ServiceNow ITSM Technical Consultant

Amaze Systems Inc

Remote • 3d ago

Easy Apply

Contract, Third Party

$50 - $55

ServiceNow IRM-BPC Consultant

Techpeople.US, Inc

Remote • 25d ago

Easy Apply

Contract, Third Party

Depends on Experience

Data & AI Change Manager

Carrier Corporation

Remote or Florida • Today

Full-time

USD 117,500.00 - 234,500.00 per year

ServiceNow SPM Technical Consultant

K-Tek Resourcing LLC

Remote • Today

Easy Apply

Contract

Depends on Experience

ServiceNow Manager

Robert Half

Remote or New York, New York • Today

Easy Apply

Contract

USD 68.00 - 81.00 per hour

ServiceNow Software Developer

SAIC

Remote • Today

Full-time

USD 80,001.00 - 120,000.00 per year

Job Details

Skills

Automation
DevOps
Change management

Summary

Only for locals in Buffalo, NY!

Job Description:

Summary of the Role:

An experienced ServiceNow Change Management Specialist to optimize our end-to-end change management process supported by ServiceNow. The candidate will be expected to ensure all technology changes are consistently assessed, documented, approved, and implemented at pace with clear governance and managed/minimized business risk.

Key Responsibilities:

Operate and continuously improve the end-to-end Change Management process in ServiceNow.
Validate our highest risk and highest impact change requests for completeness, risk, and policy adherence. Facilitate the AI automation of Change review.
Facilitate and/or support CAB meetings with the right representation and clear decision documentation and tracking of follow-up instructions.
Manage the change calendar—spot conflicts, honor blackout periods, and reduce scheduling risk.
Support KPI reporting on change performance (e.g., emergency rate, failure rate, unplanned downtime, change duration).
Act as the ServiceNow Change module SME, including configuration, workflow design, approval routing, and integrations across Incident and Problem domains.
Configure and maintain workflows, approvals, notifications, and forms; ensure data integrity across related tables (e.g. CSDM, CMDB).
Partner with platform/development teams to drive enhancements, automation, and integrations that improve efficiency (e.g. AI automation of tasks to uplift Change Manager productivity).
Ensure accurate CI, Service and Service Offering usage for each change.

Stakeholder Engagement:

Serve as the US go-to point of contact for change management questions across IT teams.
Build strong operating rhythm with CAB stakeholders (Board Members), ensuring decisions are timely, well-recorded, and enforceable.
Partner closely with Incident and Problem Management to align ITSM processes and reduce change-related incidents. Ultimately drive MTTR lower.
Communicate policy and process updates clearly to both technical and non-technical audiences.

Training and Certifications:

Required: ITIL 4 Foundation certification.
Strongly preferred: ITIL 5 Foundation.
Nice to have: Higher-level ITIL certifications (e.g., ITIL Practice Manager, ITIL Managing Professional). COBIT 5 certification a plue.
Nice to have: ServiceNow certifications: Certified System Administrator (CSA), CIS-ITSM. Current Course work in ServiceNow ITSM modules.

Required Qualifications:

5+ years in IT Service Management with a strong emphasis on Change Management/Change Enablement.
ServiceNow, experience from a service provider perspective. Not the service consumer’s perspective.
Proven experience supporting or facilitating CAB processes.
Working knowledge of CMDB structure and CI relationships.
Strong analytical capability—able to interpret change/incident data and identify patterns and trends. Looking for someone to pull the “so what” out of a data analysis and effectively communicate it to a diverse audience.
Excellent written and verbal communication, including the ability to explain process and technical topics to non-technical and executive stakeholders.
Experience producing dashboards/reporting in ServiceNow (Performance Analytics and reporting module).
Strong alignment to ITIL best practices and internal governance expectations.

Desired Qualifications:

Experience in a financial services industry (banking highly desireable).
Experience driving change automation.
Have a firm grasp on DevOps/CI-CD change .

Desired Results:

A measurable reduction in unauthorized and emergency changes.
Improved change success driving fewer change-related incidents.
Audit-ready change records with accurate documentation and on-demand reporting that stands up to scrutiny.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10114281
Position Id: 1914-25271-1785968295
Posted 30+ days ago

Fitment

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ServiceNow ITSM Functional Consultant

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ROLE: ServiceNow Functional consultant/BPC- ITSM/CMDB Location: USA remote ServiceNow ITSM Functional Consultant - Any module is ok. Not only ITSM Role Summary We are seeking a ServiceNow ITSM Functional Consultant with strong expertise in IT Service Management processes, business analysis, process consulting, requirements gathering, and ServiceNow ITSM implementations. The consultant will work closely with business stakeholders to design, optimize, and implement ITSM processes aligned with IT

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Job Details

Skills

Automation
DevOps
Change management

Summary

Only for locals in Buffalo, NY!

Job Description:

Summary of the Role:

Key Responsibilities:

Operate and continuously improve the end-to-end Change Management process in ServiceNow.
Validate our highest risk and highest impact change requests for completeness, risk, and policy adherence. Facilitate the AI automation of Change review.
Facilitate and/or support CAB meetings with the right representation and clear decision documentation and tracking of follow-up instructions.
Manage the change calendar—spot conflicts, honor blackout periods, and reduce scheduling risk.
Support KPI reporting on change performance (e.g., emergency rate, failure rate, unplanned downtime, change duration).
Act as the ServiceNow Change module SME, including configuration, workflow design, approval routing, and integrations across Incident and Problem domains.
Configure and maintain workflows, approvals, notifications, and forms; ensure data integrity across related tables (e.g. CSDM, CMDB).
Partner with platform/development teams to drive enhancements, automation, and integrations that improve efficiency (e.g. AI automation of tasks to uplift Change Manager productivity).
Ensure accurate CI, Service and Service Offering usage for each change.

Stakeholder Engagement:

Serve as the US go-to point of contact for change management questions across IT teams.
Build strong operating rhythm with CAB stakeholders (Board Members), ensuring decisions are timely, well-recorded, and enforceable.
Partner closely with Incident and Problem Management to align ITSM processes and reduce change-related incidents. Ultimately drive MTTR lower.
Communicate policy and process updates clearly to both technical and non-technical audiences.

Training and Certifications:

Required: ITIL 4 Foundation certification.
Strongly preferred: ITIL 5 Foundation.
Nice to have: Higher-level ITIL certifications (e.g., ITIL Practice Manager, ITIL Managing Professional). COBIT 5 certification a plue.
Nice to have: ServiceNow certifications: Certified System Administrator (CSA), CIS-ITSM. Current Course work in ServiceNow ITSM modules.

Required Qualifications:

5+ years in IT Service Management with a strong emphasis on Change Management/Change Enablement.
ServiceNow, experience from a service provider perspective. Not the service consumer’s perspective.
Proven experience supporting or facilitating CAB processes.
Working knowledge of CMDB structure and CI relationships.
Strong analytical capability—able to interpret change/incident data and identify patterns and trends. Looking for someone to pull the “so what” out of a data analysis and effectively communicate it to a diverse audience.
Excellent written and verbal communication, including the ability to explain process and technical topics to non-technical and executive stakeholders.
Experience producing dashboards/reporting in ServiceNow (Performance Analytics and reporting module).
Strong alignment to ITIL best practices and internal governance expectations.

Desired Qualifications:

Experience in a financial services industry (banking highly desireable).
Experience driving change automation.
Have a firm grasp on DevOps/CI-CD change .

Desired Results:

A measurable reduction in unauthorized and emergency changes.
Improved change success driving fewer change-related incidents.
Audit-ready change records with accurate documentation and on-demand reporting that stands up to scrutiny.

Dice Id: 10114281
Position Id: 1914-25271-1785968295
Posted 30+ days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

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