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Customer Support Specialist

Mitchell Martin, Inc.

Charlotte, North Carolina • Today

Easy Apply

Third Party, Contract

$25 - $28

Technical Customer Support Specialist

Yoh - A Day & Zimmerman Company

Remote or Tempe, Arizona • Today

Easy Apply

Full-time

Full benefits package available including medical, dental, vision, HSA, 401(k) with immediate eligibility, life and disability insurance, EAP, and more

Customer Support Specialist - 100% Remote!

Pellera

Remote or Houston, Texas • Today

Full-time

IT Desktop Support Specialist

Spiceorb

Charlotte, North Carolina • 12d ago

Easy Apply

Contract

Depends on Experience

Sr. NDE Technical Support Specialist - VT Level III (McGuire Island)

Duke Energy

Huntersville, North Carolina • Today

Full-time

Beneficiary Support Specialist

Aasritha infotech Inc

Remote • Today

Easy Apply

Contract

Depends on Experience

W2 :: Remote :: VistA/MUMPS Healthcare Applications Support Specialist || G.C / U.S.C

Bitsoft International, Inc.

Remote • Today

Easy Apply

Contract

Depends on Experience

Field Service Technical Support Specialist

COBAN Technologies, Inc.

Remote or Lone Jack, Missouri • Today

Full-time

Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • 5d ago

Easy Apply

Full-time

Depends on Experience

Technical Support Specialist - HVAC - REMOTE

GE Appliances

Remote or Louisville, Kentucky • Today

Full-time

AI Delivery & Support Specialist

Ntiva

Remote or McLean, Virginia • Today

Full-time

USD 70,000.00 - 85,000.00 per year

Applied AI Specialist, Commercial Customer Success

Samsara

Remote • Today

Full-time

USD 105,910.00 - 160,200.00 per year

Administrative Support Specialist Tool Support

Mindlance

Remote • 7d ago

Easy Apply

Contract

$25 - $30

IT Support Specialist (Bilingual)

CLPS Global

Remote • Today

Easy Apply

Contract

Depends on Experience

Help Desk Support/Help Desk Specialist I (Remote)

Kforce Technology Staffing

Remote or Tucson, Arizona • Today

Contract

$17 - $25 hourly

IT Support Specialist

Keeper Security, Inc.

Remote • Today

Full-time

Help Desk & Application Support Specialist - 100% Remote - Long term contract(Client in Trenton, NJ)

Technovision, Inc.

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

Technical Support Specialist, Ion Chromatography

Thermo Fisher Scientific

Remote or Pennsylvania • Today

Full-time

Specialist, Field Support Engineering

McKesson Corporation

Remote or Pennsylvania • Today

Full-time

USD 90,000.00 - 110,000.00 per year

Multifunctional Field Technical Support (MFTS) Specialist - Kuwait (contingent 045)

MSSI

Remote or Huntsville, Alabama • Today

Full-time

IT Support Specialist Tier I - Hybrid

Praxis Precision Medicines

Remote • Today

Full-time

USD 56,000.00 - 76,000.00 per year

Component Engineer Support Specialist

General Dynamics

Remote or Scottsdale, Arizona • Today

Full-time

USD 100,219.00 - 111,180.00 per year

AI Optimization Specialist, Support

Vanta

Remote • Today

Full-time

USD 129,000.00 - 152,000.00 per year

IT Engineering Systems Support Specialist (Remote)

Parsons Services Company

Remote • Today

Full-time

USD 88,400.00 - 154,700.00 per year

Community Support Specialist - #26-19128

U.S. Tech Solutions Inc.

Remote • 19d ago

Easy Apply

Contract

$20 - $21

Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • Today

Easy Apply

Full-time

Up to $120,000

IT Support Specialist

Kforce Technology Staffing

Remote or Doral, Florida • Today

Contract

$11.08 - $15.00 hourly

Application Support Specialist

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

$20 - $30

ServiceNow Support Specialist

ConglomerateIT

Remote or Dallas, Texas • Today

Easy Apply

Contract, Third Party

Cybersecurity Specialist - VM Scan Operations/Remediation Support

Quality Business Engineering

Remote or Haymarket, Virginia • Today

Full-time

USD 100,000.00 - 115,000.00 per year

Job Details

Skills

Summary

Title: Customer Support Specialist

Location: Charlotte, NC
Employment Type: Contract

Compensation:
Pay Range: $25.00-$28.00 Per HR

Job Summary:
• Join our team in a contract position as a Customer Support Specialist based in Charlotte, NC.
• This role involves providing exceptional support for key products and services, managing complex customer issues, and collaborating with cross-functional teams.
• Proficiency in using industry-standard case management and bug tracking tools is required.

Key Responsibilities:
• Become an expert in evolving services and products to deliver excellent support.
• Respond to prioritized customer requests across multiple channels, including email, chat, and phone.
• Provide remote support to partners to enhance growth and reduce escalation rates.
• Collaborate with teams to identify and prioritize customer engagement with services.
• Complete additional tasks as needed to fulfill the role effectively.

Qualifications:
• 2-3 years of experience in customer support, preferably in a financial setting.
• Strong customer service skills with a proactive and dynamic approach.
• Experience in resolving complex customer issues and managing escalations.
• Excellent communication skills, both verbal and written, with attention to detail.
• Familiarity with case management and bug tracking tools for support optimization.

Core Technologies:
• Case Management Tools | Bug Tracking Tools | Reporting Analysis

Contact Authorization:
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here

Benefits:
Learn more about our benefits offerings here

Onboarding Expectations:
Learn more about our Onboarding Process here

EEO Statement:
Learn more about our EEO policy here

#LI-AS2

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: mitchmar1
Position Id: 26-21844
Posted 4 hours ago

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Summary This is a National Guard Title 32 Excepted position for a IT SPECIALIST (CUSTOMER SUPPORT), Position Description Number PDD2525P02 , and is part of the SC DOIM, South Carolina Army National Guard. Learn more about this agency Duties Help This is a trainee position located in a State National Guard Headquarters in one of the following: CIO/J6/G6/; USPFO; Recruiting Retention Battalion. This trainee position is classified at less than the full performance level for recruitment and tra

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Collections Specialist

Hybrid in Huntersville, North Carolina

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26d ago

Title: Collections Specialist Location: Charlotte, NC Employment Type: Contract Compensation: Pay Range:$25.00-$28.00 Per Hr Description Our client is seeking a professional to manage the complete customer account lifecycle, from credit application review to collections and payment follow-up. This role involves working across various departments to ensure accurate account management and collections. The position is based in Charlotte, NC, and is a contract opportunity. Familiarity with general

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Job Details

Skills

Summary

Dice Id: mitchmar1
Position Id: 26-21844
Posted 4 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

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Similar Jobs

IT SPECIALIST (CUSTOMER SUPPORT)

Columbia, South Carolina

•

Today

Full-time

USD 68,545.00 - 89,114.00 per year

Customer Technical Support Specialist (NEN)

Dahlgren, Virginia

•

Today

Full-time

USD 55,000.00 - 60,000.00 per year

IT SPECIALIST (CUSTOMER SUPPORT)

Columbus, Ohio

•

Today

Full-time

USD 77,926.00 - 101,309.00 per year

Collections Specialist

Hybrid in Huntersville, North Carolina

•

26d ago

Easy Apply

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$25 - $28