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Beneficiary Support Specialist

Remote • Posted 1 hour ago • Updated 1 hour ago

Contract W2

12 Months

No Travel Required

Remote

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Customer Service Representative (CSR)
Beneficiary Support Specialist
telephones
e-mail
facsimile
postal mail

Summary

Job Title: Beneficiary Support Specialist

Location: Remote

Duration: Long Term Contract

The Beneficiary Support Specialist/Customer Service Representative (CSR) provides information and solutions in response to inquiries pertaining to products, services, and/or customer complaints.

Duties may include, but are not limited to, accessing databases to retrieve and/or record information such as customer complaints or orders; responding to customer complaints or inquiries; taking orders for products or merchandise; calculating charges; processing billing or payments; processing customer claims; handling returns, refunds, and exchanges; keeping records of customer interactions; and updating customer account information.

This position receives, comprehends, provides, and responds to routine informational inquiries and service requests through the use of various communication technologies including but not limited to telephones, e-mail, facsimile, postal mail, and the Internet.

Requirements:

· High school diploma or one year of work experience

Special Requirements

Work Authorization: s

Clearance Required: Public Trust

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: PTP9p2tQ2A8u0CC
Position Id: 9066717
Posted 1 hour ago

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Luke Banda

Recruiter @ Aasritha infotech Inc

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