Search Jobs | Dice.com

190 results (11 new)

Group by company

Enterprise Operations Senior Analyst

CDW Amplified Services

Chicago, Illinois • Today

Contract

Depends on Experience

Senior Cybersecurity Operations Analyst 23-E-15

Illinois Attorney General

Chicago, Illinois • Today

Full-time

USD 90,000.00 - 120,000.00 per year

Operations Analyst, Global Technology & Services Investment Banking

Guggenheim Securities LLC

Chicago, Illinois • 10d ago

Full-time

USD 90,000.00 - 125,000.00 per year

Senior Director, AI Operations

Huron

Remote or Chicago, Illinois • Today

Full-time

USD 205,000.00 - 295,000.00 per year

Financial Operations Analyst

Scigon Solutions

Chicago, Illinois • Today

Easy Apply

Contract

USD 30-40

Operations Analyst

Akuna Capital

Chicago, Illinois • 3d ago

Full-time

USD 75,000.00 per year

Senior Cybersecurity Architect, Agentic SOC Modernization & AI-Enabled Security Operations

West Monroe

Chicago, Illinois • Today

Full-time

USD 203,200.00 - 239,100.00 per year

Sr Manager - IT App Dev, Operations & Reliability

United Airlines

Chicago, Illinois • Today

Full-time

Senior Security Operations & Incident Response Engineer

Scigon Solutions

Chicago, Illinois • Today

Easy Apply

Full-time

USD 112500-150000

Senior Controller & Finance Operations Manager

SNtial Technologies, Inc.

Hybrid in Chicago, Illinois • 7d ago

Easy Apply

Full-time

Depends on Experience

Senior Manager, Software & Product Development Operations

West Monroe

Chicago, Illinois • Today

Full-time

USD 209,800.00 - 246,800.00 per year

Sr Systems Engineer- Reliability Engineering and Operations

CME Group

Chicago, Illinois • Today

Full-time

USD 108,700.00 - 181,100.00 per year

Cyber SDC - Web Application Firewall (WAF) Operations Solution Engineer- Senior- Location Open

Chicago, Illinois • Today

Full-time

USD 104,800.00 - 192,200.00 per year

Senior Business Analyst Operations (EDI Program)

S Linx LLC

Remote • 6d ago

Easy Apply

Contract, Third Party

55 - 60

Transformation Office, Senior Analyst

Northern Trust

Chicago, Illinois • 5d ago

Full-time

USD 61,500.00 - 98,300.00 per year

Sr Security Operations Analyst

Dia Software Solutions

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

Senior Cyber-Security Operations Analyst, Product AppSec

Veeam Software Corporation

Remote • Today

Full-time

USD 167,400.00 - 310,900.00 per year

Senior Clinical Data Operations Analyst III

Remote • Today

Full-time

USD 65,000.00 - 145,934.00 per year

Senior Executive, Delivery Operations

Johnson Technology Systems Inc (JTSI)

Remote • 4d ago

Easy Apply

Full-time

Depends on Experience

Global BDR Operations Analyst (W2 only)

Nasscomm, Inc.

Remote • 4d ago

Easy Apply

Contract

Depends on Experience

Night Shift Network Operations Centre (NOC) Analyst

Arctiq, Inc.

Remote or Duluth, Georgia • Today

Full-time

Data Analyst, Revenue Operations

NMI

Remote • Today

Full-time

USD 65,000.00 - 85,000.00 per year

Cyber-Security Operations Analyst III, Product AppSec

Veeam Software Corporation

Remote • Today

Full-time

USD 140,900.00 - 234,800.00 per year

Sr Data Scientist - Operations Research & Systems Analysis - Irvine, CA and 100% remote role

FEDRUS GLOBAL LLC

Remote • 12d ago

Easy Apply

Contract, Third Party

50 - 55

Senior Microsoft Dynamics 365 Finance & Operations (F&O) Supply Chain Management (SCM) Consultant

HCM Staffing and Consulting

Remote • 6d ago

Easy Apply

Contract

$53 - $58

Senior Manager - Unified Communications Operations (Remote)

First-Citizens Bank & Trust Company

Remote or Texas • Today

Full-time

depends on experience

Senior Manager - Unified Communications Operations (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina • Today

Full-time

depends on experience

Senior Manager - Unified Communications Operations (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina • Today

Full-time

depends on experience

Senior Manager - Unified Communications Operations (Remote)

First-Citizens Bank & Trust Company

Remote or Arizona • Today

Full-time

depends on experience

Senior AI Infrastructure & Platform Operations Engineer (remote in the US)

Mirantis Inc

Remote • Today

Full-time

Job Details

Skills

Performance Management
Preventive Maintenance
Project Management
Stakeholder Communications
Recovery
Cloud Computing
Computer Networking
Reporting
Trend Analysis
Process Optimization
IT Operations
NOC
Executive Communications
Splunk
Dynatrace
AppDynamics
SolarWinds
Microsoft Windows
Linux
VMware
Cisco
Microsoft Azure
ServiceNow
IT Service Management
Scripting
Windows PowerShell
Python
Communication
Stakeholder Management
ITIL
Incident Management
Management
Business Continuity Planning
DICE

Performance Management
Preventive Maintenance
Project Management
Stakeholder Communications
Recovery
Cloud Computing
Computer Networking
Reporting
Trend Analysis
Process Optimization
IT Operations
NOC
Executive Communications
Splunk
Dynatrace
AppDynamics
SolarWinds
Microsoft Windows
Linux
VMware
Cisco
Microsoft Azure
ServiceNow
IT Service Management
Scripting
Windows PowerShell
Python
Communication
Stakeholder Management
ITIL
Incident Management
Management
Business Continuity Planning
DICE

Summary

Enterprise Operations Senior Analyst (Major Incident Management / ITOC)

Chicago, IL (Downtown)

2nd Shift - 3pm to 11pm - 5 days per week

W2 only, no C2C

CDW has an excellent opportunity for n Enterprise Operations Senior Analyst to lead Major Incident Management (MIM) efforts within a global 24x7 IT Operations Center. This role is ideal for a seasoned operational leader who excels in high-pressure outage situations, drives rapid service restoration, and helps maintain the stability of enterprise infrastructure and applications.

Key Responsibilities

Serve as Incident Commander for critical outages and high-priority incidents
Lead bridge calls, escalations, stakeholder communications, and service recovery efforts
Monitor and troubleshoot enterprise infrastructure, cloud platforms, and business-critical applications
Partner with technical teams to resolve complex Windows, Linux, VMware, networking, and Azure issues
Drive operational improvements through automation, reporting, trend analysis, and process optimization

Required Qualifications

5+ years of IT Operations, NOC, or ITOC experience
5+ years leading Major Incident Management and executive communications
Experience with monitoring tools such as Splunk, Dynatrace, AppDynamics, Datadog, SolarWinds, or ThousandEyes
Strong technical knowledge of Windows, Linux, VMware, Cisco networking, and Azure
ServiceNow or comparable ITSM platform experience
Scripting experience with PowerShell, Python, or similar technologies
Excellent communication and stakeholder management skills
ITIL Foundation Certification preferred

This is a high-visibility role offering the opportunity to lead enterprise incident response, improve operational resilience, and make a direct impact on business continuity.

#dice

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: infogrup
Position Id: 23000
Posted 3 hours ago

Fitment

Dice Job Match Score™

👤 Reviewing your profile...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Chicago, Illinois

•

Today

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Role Description Role Family Incident Coordination / Operational Response Leadership Primary Focus Incident command, cross-functional coordination, escalation management, communications, and resolution tracking Seniority Lead / Se

Full-time

USD 104,800.00 - 192,200.00 per year

Senior Security Operations & Incident Response Engineer

Chicago, Illinois

•

Today

Senior Security Operations & Incident Response Engineer Salary: $112,500-$150,000 The Engineer - Security Operations and Incident Response will be a critical function responsible for the transformation of the organization's Security Operations and Incident Response program. With a focus on maintaining resilience and protecting the global enterprise from cybersecurity threats, we operate an advanced Security Operations and Incident Response program focused on the identification, analysis, and era

Easy Apply

Full-time

USD 112500-150000

Service Desk Analyst

Channahon, Illinois

•

17d ago

Information Services (IS) Service Desk Analyst 32 hours a week (Monday - Thursday) 6+ month contract role Location - Channahon, IL Our client is looking to add a Service Desk Analyst to their team that will serve as the first point of contact for Information Services support requests, incidents, and service inquiries. Provide exceptional customer service while ensuring timely resolution of technology-related issues. Support end users through multiple channels including phone, email, self-servic

Easy Apply

Contract

Depends on Experience

100% REMOTE: Manager Incident Management & Operational Readiness

Remote

•

27d ago

100% REMOTE POSITION Role: Manager Incident Management & Operational Readiness Location: REMOTE Duration: 6-12 Months+ Job Title: Manager, Incident Management Summary The Manager, Incident Management & Operational Readiness is responsible for leading the end-to-end operational response and service stability framework across the Reliability Engineering & Operations organization. This role drives major incident execution, executive communications, and operational governance while advancing serv

Easy Apply

Third Party, Contract

Depends on Experience