Job#: 3055490 Job Description: Part-Time Senior IT Systems Administrator
Position Overview
GoHealth is seeking a
Part-Time Senior IT Systems Administrator to serve as the primary IT support resource for a small group of remaining users. This individual will be responsible for maintaining the organization's core technology environment, providing day-to-day user support, and ensuring continuity across Microsoft 365, networking, cloud, and other business-critical systems.
This is a
fully remote, part-time position requiring approximately 12-15 hours per week. The ideal candidate is a senior, well-rounded systems administrator who is comfortable working independently and supporting a broad technology environment.
Key Responsibilities
- Administer and support the Microsoft 365 environment, including tenant and licensing management
- Manage user accounts, access, and general Microsoft 365 support
- Provide VPN and networking administration and troubleshooting
- Support Azure and cloud storage environments
- Assist with AWS/Glacier data retrieval as needed
- Provide Jira administration and ticket management
- Support and troubleshoot Barracuda
- Provide general end-user technology support
- Troubleshoot hardware, software, connectivity, and access issues
- Manage incoming IT support requests and provide timely resolution
- Maintain documentation and ensure continuity of the existing IT environment
- Operate independently as the primary IT point of contact for the remaining organization
Required Qualifications
- Strong experience with Microsoft 365 administration
- Hands-on networking and VPN administration experience
- Strong systems administration and troubleshooting background
- Experience supporting cloud-based technology environments
- Ability to independently manage and prioritize IT support requests
- Strong communication and customer-service skills
- Comfortable supporting senior-level business users
Preferred Qualifications
- Azure administration experience
- AWS experience, particularly cloud storage/data retrieval
- Jira administration experience
- Barracuda experience
- Experience working in a small or highly autonomous IT environment
Engagement Details
- Schedule: Approximately 12-15 hours per week
- Location: Fully remote
- Type: Part-time/fractional IT support
- Environment: Small user base with broad systems administration responsibilities
- Ideal Profile: Senior-level administrator looking for a consistent part-time or supplemental engagement
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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