***** Please note that the candidate needs to be a resident of SC and need to be on our W2 for this job ********
· Client: State of South Carolina
· Job ID: 14010
· Job Title: Systems Analyst - Advanced - Salesforce/TargetX CRM & Communications Specialist
· Why is this position open: This position is needed for transition and implementation to a new CRM system. Primary responsibilities include TargetX Communication Planne and Slate CRM Transition Support.
· Due: 10/19 at 5:00PM EST.
· Interview Process: 2 rounds (1st round will be virtual, 2nd round will be in person)
· Duration of the Contract: 8 months; Possibility for Extension: Yes
· Work Location: Role is fully onsite. Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.
· Additional details: This role will be part time, roughly 28 hours per week. Additional hours may be worked if the rate is below the budgeted bill rate.
Required Skills
· 3+ years of experience working with Salesforce CRM.
· 3+ years of experience working with TargetX.
· 3+ years of experience with TargetX Communication Planner.
· 3+ years of experience creating, managing, renewing, and troubleshooting automated email or drip campaigns.
· 3+ years of experience with Salesforce reports, dashboards, objects, fields, and data.
· 3+ years of experience troubleshooting CRM- and campaign-related issues, including data, audience, configuration, scheduling, and delivery problems.
Preferred Skills
· Experience supporting Salesforce and TargetX in a higher education environment.
· Experience supporting admissions, recruitment, enrollment management, student services, advancement, or similar operations.
· Experience with Salesforce Flow and other Salesforce automation tools.
· Experience with TargetX forms, events, portals, or other TargetX functionality.
· Working knowledge of HTML and CSS as they relate to email communications.
· Experience with Salesforce data imports, exports, Data Loader, or similar tools.
· Experience with CRM integrations and third-party applications.
· Experience developing documentation, providing end-user training, or supporting CRM migration and change-management activities.
