Salary: $78,925.00 - $119,844.00 Annually
Location : Dauphin County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CSSC-2026-59427-01532
Department: Executive Offices
Division: EX OA PS ITDC Sltns Mgmt Div
Opening Date: 10/20/2026
Closing Date: 11/2/2026 11:59 PM Eastern
Job Code: 01532
Position Number: 50441765
Union: Non-Union
Bargaining Unit: A3
Pay Group: ST09
Bureau / Division Code: 00812730
Bureau / Division: Public Safety Delivery Center, Solutions Management
Worksite Address: 5 Technology Park
City: Harrisburg, Pennsylvania
Zip Code: 17110
Contact Name: Brittany Bradford
Contact Email: THE POSITION Join the Public Safety Delivery Center, Solutions Management team as a Database Administrator 1 and help support critical systems that protect communities across Pennsylvania. This role places you at the center of database design, development, and support for the Pennsylvania State Police and other public safety partners. You will help build reliable data tools that power daily operations and major public safety efforts. This is a great opportunity to make a positive impact while growing your technical skills.
DESCRIPTION OF WORKThis position supports database development, data analytics, and operational management for systems used by the Pennsylvania State Police and other public safety agencies. The role ensures that critical data tools run smoothly, stay secure, and meet the needs of many teams. As a Database Administrator 1, you will perform the following duties:
- Database Design: Create and refine database structures to support application and reporting needs
- Development Support: Partner with development teams to guide data modeling and create dictionaries and documentation
- Data Analysis: Build queries and tools that help teams understand information and support reporting needs
- Operational Monitoring: Track database performance, security, and availability to ensure stable daily operations
- Technical Guidance: Assist staff and project teams with database requirements, feature use, and problem resolution
- System Maintenance: Support upgrades, migrations, and backup processes to protect data and improve reliability
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:- Full-time employment
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week (Monday, Thursday, and Friday). In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONSMinimum Experience and Training Requirements:- One year as a Database Analyst or Information Technology Generalist 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- Five years of information technology experience that includes two years in the analysis, design, and maintenance of databases in overall support of database administration; or
- Three years of information technology experience that includes two years in the analysis, design, and maintenance of databases in overall support of database administration, and an associate's degree in any information technology field; or
- One year of information technology experience in the analysis, design, and maintenance of databases in overall support of database administration, and a bachelor's degree in any information technology field; or
- An equivalent combination of experience and training.
Other Requirements:- This particular position also requires possession of five or more years of full-time professional information technology experience in SQL Server Administration supporting business critical systems where reliability, security, and performance are essential.
- This particular position also requires possession of five of more years of full-time professional information technology experience in Database Development (building data structures and automated processes supporting complex business operations).
- This particular position also requires possession of two or more years of full-time professional information technology experience in Data Modeling for Analytics (designing data models for business intelligence and analytics solutions).
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
Legal Requirements: - You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:- Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.
Telecommunications Relay Service (TRS): - 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION - Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Learn more about our Total Rewards by watching this short !
See the total value of your benefits package by exploring our
Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial PlanningWe invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life BalanceWe know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and CultureWe believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee PerksSometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit and click on the benefits box.
*Eligibility rules apply.
01
Additional Requirement - Do you possess five or more years of full-time professional information technology experience in SQL Server Administration supporting business critical systems where reliability, security, and performance are essential?
02
If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience.
- The specific duties you performed related to your professional information technology experience in SQL Server Administration supporting business critical systems where reliability, security, and performance are essential.
- Your level of responsibility.
03
Additional Requirement - Do you possess five or more years of full-time professional information technology experience in Database Development (building data structures and automated processes supporting complex business operations)?
04
If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience.
- The specific duties you performed related to your professional information technology experience in Database Development (building data structures and automated processes supporting complex business operations).
- Your level of responsibility.
05
Additional Requirement - Do you possess two or more years of full-time professional information technology experience in Data Modeling for Analytics (designing data models for business intelligence and analytics solutions)?
06
If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience.
- The specific duties you performed related to your professional information technology experience in Data Modeling for Analytics (designing data models for business intelligence and analytics solutions).
- Your level of responsibility.
07
Do you have one or more years of experience as a Database Analyst while employed by the Commonwealth of Pennsylvania?
08
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
09
Do you have one or more years of experience as an Information Technology Generalist 2 while employed by the Commonwealth of Pennsylvania?
10
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
11
How many years of information technology experience do you possess in the analysis, design, and maintenance of databases?
- 1 or more years
- 9 months to less than 1 year
- 6 months to less than 9 months
- Less than 6 months
- No experience
12
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
13
How many graduate-level college credits in database technology or database concepts do you possess?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 30 credits or more
- 15 but less than 30 credits
- Less than 15 credits
- None
14
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You
must complete the application
and answer the supplemental questions. Resumes, cover letters, and similar documents will
not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.
The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.If you have general questions regarding the application and hiring process, please refer to our
15
WORK BEHAVIOR 1 - DATABASE CREATION AND TESTINGDevelops and maintains data models. Creates and tests physical databases characterized by complex system architecture including the database storage structures and database objects. Ensures that appropriate relationships exist and that indexes are established to provide processing efficiency.
Levels of PerformanceSelect the Level of Performance that best describes your claim.
- A. I have experience creating physical databases and their storage structures and objects. I was responsible for testing the database to ensure appropriate data mapping, validation, integrity, and conformity.
- B. I have experience testing databases to ensure appropriate data mapping, validation, integrity, and conformity. Someone else was responsible for the initial creation of the databases and their storage structures and objects.
- C. I have successfully completed college-level coursework related to database creation, database configuration, database alteration, or database testing.
- D. I have NO experience or coursework related to this work behavior.
16
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience.
- The actual duties you performed related to database creation and testing.
- Your level of responsibility.
17
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
- College/University
- Course Title
- Credits/Clock Hours
18
WORK BEHAVIOR 2 - DATABASE MONITORING AND OPTIMIZATIONMonitors database performance using a system of diagnostic reports. Evaluates and recommends database management technology such as database management systems, database monitoring and tuning tools, and database gateways. Researches the technological advances pertaining to the database environment and proposes or performs installations and upgrades to new versions and products.
Levels of PerformanceSelect the Level of Performance that best describes your claim.
- A. I have experience monitoring and evaluating database performance. I was responsible for performing root cause analysis and taking corrective action.
- B. I have experience monitoring and evaluating database performance. Someone else was responsible for determining root cause based on the data I collected.
- C. I have successfully completed college-level coursework related to database monitoring, database optimization, or database management.
- D. I have NO experience or coursework related to this work behavior.
19
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience.
- The actual duties you performed related to database monitoring and optimization.
- Your level of responsibility.
20
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
- College/University
- Course Title
- Credits/Clock Hours
21
WORK BEHAVIOR 3 - TECHNICAL ASSISTANCETroubleshoots and resolves database issues. Responds to escalated incidents by diagnosing and troubleshooting issues and works with end users and service providers to resolve issues. Provides guidance to users, managers, and other information technology professionals in database planning, design, implementation, operation, security, quality assurance, and data administration.
Levels of PerformanceSelect the Level of Performance that best describes your claim.
- A. I have experience troubleshooting and resolving database issues. I was responsible for resolving all levels of technical questions and issues. I was the escalation point for complex issues referred by lower-level technicians.
- B. I have experience troubleshooting and resolving database issues. I was responsible for resolving routine questions and issues but referred more complex technical issues to a higher-level technician for resolution.
- C. I have successfully completed college-level coursework related to troubleshooting databases.
- D. I have NO experience or coursework related to this work behavior.
22
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience.
- The actual duties you performed related to the technical assistance you provided.
- Your level of responsibility.
23
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
- College/University
- Course Title
- Credits/Clock Hours
24
WORK BEHAVIOR 4 - SECURITYEstablishes standards to ensure adherence with established security policies and recommends changes as needed. Processes all security requests for access to application systems and any other pertinent database schemas. Researches current security solutions and informs management of emerging technologies.
Levels of PerformanceSelect the Level of Performance that best describes your claim.
- A. I have experience establishing database security standards to ensure adherence to security policies. I was responsible for researching current security solutions and their potential impacts on databases.
- B. I have experience researching security solutions and their potential impacts on databases. I provided recommendations but someone else determined the security standards to ensure adherence to established security policies.
- C. I have successfully completed college-level coursework related to information technology security.
- D. I have NO experience or coursework related to this work behavior.
25
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience.
- The actual duties you performed related to security.
- Your level of responsibility.
26
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
- College/University
- Course Title
- Credits/Clock Hours
27
WORK BEHAVIOR 5 - WRITTEN COMMUNICATIONPrepares written, technical, or narrative documents such as migration plans, test script materials, data dictionaries and user acceptance documents and plans. Maintains activity logs and installation, implementation, and user documentation and identifies and reports recurring system issue patterns and the corrective action taken.
Levels of PerformanceSelect the Level of Performance that best describes your claim.
- A. I have experience preparing written, technical, or narrative documents such as migration plans and test script materials. I was responsible for the final document that conveyed customized information to the intended recipients.
- B. I have experience preparing written, technical, or narrative documents such as migration plans and test script materials. I was responsible for compiling a portion of the document; however, someone else was responsible for the final version that conveyed customized information to the intended recipients.
- C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications.
- D. I have NO experience or coursework related to this work behavior.
28
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience.
- The actual duties you performed related to written communication.
- The types of documents you prepared.
- Your level of responsibility.
29
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
- College/University
- Course Title
- Credits/Clock Hours
Required Question
