IDR is seeking a Tableau Report/Dashboard Systems Administrator (Sys Admin III) to join one of our top clients for an opportunity in Denver, CO (Remote). In this role, you'll support enterprise Tableau Cloud operations and Tableau dashboard/reporting users in a fast-paced, security-conscious environment. You'll partner closely with both IT and business stakeholders to troubleshoot issues, improve platform reliability, and deliver a highly available Tableau ecosystem for a large user community.
Position Overview for the Tableau Report/Dashboard Systems Administrator:
- Administer, monitor, and troubleshoot Tableau Cloud in a production enterprise environment (including incident response and root-cause analysis)
- Provide L3 support for Tableau Desktop dashboards/reports; partner with business and IT teams to resolve data/visualization issues
- Support Tableau Bridge connectivity, including Windows Server administration and environment troubleshooting
- Manage support ticket queues; resolve requests or escalate appropriately with clear documentation and stakeholder updates
- Participate in platform upgrades for non-prod and prod environments
- Collaborate across IT teams to resolve complex issues and implement optimal solutions
- Create, maintain, and improve technical documentation, support procedures, and knowledge articles
- Provide technical leadership, consulting, best practices, and mentoring to teammates using Tableau Desktop/Tableau Cloud
- Support after-hours, weekend, and on-call needs as required
Requirements for the Tableau Report/Dashboard Systems Administrator:
- Advanced (L3) experience supporting Tableau Desktop reporting and dashboard troubleshooting
- Advanced (L3) enterprise Tableau Cloud administration experience (support, monitoring, troubleshooting in production)
- Experience administering Tableau Cloud in a large enterprise environment
- Experience performing upgrades in non-production and production environments
- Strong SQL experience and familiarity with relational databases (BigQuery, Oracle, MS SQL Server)
- Windows Server administration experience supporting Tableau Bridge
- Network debugging/troubleshooting experience
- Strong written and verbal communication skills, with the ability to work effectively across teams
- Demonstrated ability to write clear technical documentation and define repeatable processes
- Strong analytical problem-solving skills and ability to prioritize in a dynamic environment
Nice to Have:
- Bachelor's degree or equivalent experience (4-6+ years)
- Python scripting experience
- Working knowledge of infrastructure security best practices and vulnerability remediation
- Disaster recovery process review/testing experience
- Alteryx Server administration experience
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry-leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated\'s Best of Staffing Client and Talent Award winner 12 years in a row.
pay transparency: $47-$50/hr W2
#LI-Remote
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