Position: IT Project Manager With Microsoft Dynamics CRM
Duration: 6-12 Months CTH
Location: Fairfax, VA - Onsite 5 days a week (may flex to 4 days if needed)
Interview Process: 2 step process (one will be onsite) and must meet with CIO, Deputy CIO, and PMO Executive
Key Responsibilities
Program & Project Leadership
- Own and manage the full program and project scope, delivery plan, and execution across internal teams and vendors.
- Lead multiple simultaneous technology projects, ensuring alignment, prioritization, and integrated delivery across the portfolio.
- Define and manage program goals, timelines, deliverables, milestones, and success metrics.
- Develop detailed project and program plans, schedules, and execution of roadmaps.
Risk, Issue & Dependency Management
- Proactively identify and manage risks, assumptions, issues, and decisions (RAID).
- Surface and resolve cross team and cross vendor dependencies; escalate as needed for resolution.
- Anticipate delivery challenges and implement mitigation strategies before they impact timelines.
Stakeholder & Vendor Management
- Manage relationships with internal business partners, technical teams, and external contractors to ensure coordinated and transparent delivery.
- Facilitate alignment across engineering, security, infrastructure, and business units.
- Lead communication with stakeholders at all levels including executives, product owners, IT technical teams, SMEs, and vendor PMs.
Execution, Reporting & Governance
- Maintain program documentation, status reporting, dashboards, and action logs.
- Manage program budgets, forecasting, and resource plans.
- Ensure adherence to organizational delivery frameworks.
- Partner with peer PMs and Program Director to ensure consistent reporting, risk management, and escalation processes.
Technical & Delivery Expertise
- Translate complex technical concepts and requirements into clear plans, tasks, and deliverables.
- Work closely with corporate stakeholders, SMEs and IT teams and vendors to validate technical design, integration points, and implementation risks.
- Support platform modernization, enterprise application integration, security hardening, and cloud focused programs.
- Develop a detailed data migration or transformation plan and roadmap, following a standard project management methodology and framework.
- Involving and engaging the stakeholders, monitoring and controlling the project progress and performance, oversight of data quality application and security measures, stakeholders’ data testing and validation, and providing post-migration support and training.
Qualifications
Required
- Must have experience in project management of Microsoft Dynamic based CRM project.
- Experience migrating legacy CRM applications to NextGen CRM platform (i.e. Microsoft Dynamics 365, Salesforce, HubSpot)
- 10+ years of IT project or program management experience, leading complex, cross-functional technology initiatives.
- Proven experience managing enterprise software implementations (e.g., CRM, ERP, cloud, infrastructure, or security programs).
- Strong understanding of Agile delivery, including experience with Azure DevOps (ADO), Scrum, and hybrid delivery models.
- Demonstrated ability to recover at-risk projects and drive clarity in ambiguous environments.
- Strong systems analysis and requirements gathering capabilities.
- Excellent communication skills with experience presenting to executives and guiding technical discussions.
- Ability to manage distributed teams—including internal staff, contractors, and vendors—with multiple dependencies.
- Strong organizational skills, discipline, and attention to detail.
- Solid financial management skills, including budgeting, forecasting, and vendor spending oversight.
- Knowledge of data privacy, cybersecurity, and compliance standards in regulated environments.
Preferred
- Knowledge of Vision software
- Project Management certification (e.g., PMP, PMI-ACP).
- Prior background in software engineering or system analysis before moving into program management.
- Management consulting or professional services experience.
- Experience leading programs with significant third-party vendors or managed service provider involvement.
Role Characteristics
- Highly proactive and outcome-driven
- Strong relationship-builder and influencer
- Comfortable navigating ambiguity and shifting priorities
- Able to balance strategic thinking with tactical execution
- Operates with ownership, accountability, and urgency
- Communicates clearly and effectively especially with the executives
Regards,
Nick Arthur (Nizam)
Associate Director, Recruitment
Pull Skill Technologies Inc.
Direct: +1 551-272-o197
