Job Title: Technical Product Manager
Location: Bellevue, WA or Redmond, WA (Hybrid)
Duration: 6 Month’s Contract
Job Description:
Lead the TFB Enterprise Portal product strategy, discovery, market research, roadmap and delivery, consolidating multiple B2B portals into a unified experience. Translate customer needs, market trends and competitive insights into differentiated, AI-enabled capabilities while aligning business, UX and engineering teams.
Key Responsibilities:
Own product vision, roadmap, backlog, and delivery for the unified TFB Enterprise Portal.
Lead product discovery and market research, identifying customer needs, industry trends, competitive offerings, and emerging B2B telecom capabilities.
Translate market insights and customer feedback into product strategy, features, and prioritized use cases.
Drive B2B journeys across account, billing, ordering, entitlements, and network services.
Define API and integration requirements across CRM/CPQ, billing, provisioning, and network platforms.
Lead legacy portal migration, UX modernization, and AI-enabled self-service.
Define product KPIs and measure adoption, customer experience, and business outcomes.
Manage client stakeholders, scope, dependencies, risks, and cross-functional alignment.
Required Qualifications:
10+ years in Product Management/Product Ownership for B2B digital or enterprise platforms.
Strong experience in product discovery, market research, customer needs analysis, and roadmap prioritization.
Strong technical understanding of APIs, microservices, modern web technologies, cloud, and event-driven architectures.
Experience with RBAC, entitlements, delegated administration, and complex account hierarchies.
Agile/Scrum or SAFe experience with strong senior client stakeholder management skills.
Preferred Qualifications:
Telecom B2B domain experience, including mobility, IoT, 5G, device/SIM lifecycle, and SLA management.
Experience with Salesforce CRM/CPQ and order-to-activation ecosystems.
Experience in enterprise portal consolidation and digital transformation.
Exposure to competitive benchmarking, digital analytics, design systems, and AI-enabled customer experiences.
