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Service Desk Specialist - Junior in Bethesda, MD

Elegant Enterprise Wide Solutions

Hybrid in Bethesda, Maryland • Today

Easy Apply

Contract

Mortgage Records Management Specialist I

System One

Merrifield, Virginia • 8d ago

Easy Apply

Contract

Depends on Experience

Help Desk Specialist I Tier 1

Chenega MIOS

Ashburn, Virginia • Today

Full-time

USD 16.00 - 17.00 per hour

Jr. Help Desk Specialist

Leidos

McLean, Virginia • Today

Full-time

USD 59,150.00 - 106,925.00 per year

Systems Support Specialist - Junior

TekMasters, LLC

Springfield, Virginia • Today

Full-time

Emergency Support Function #14 Specialist, Junior

Cayuse Holdings, LLC

Arlington, Virginia • Today

Full-time

Forensics Specialist Junior

CCS Global Tech

Washington, District of Columbia • Today

Easy Apply

Full-time, Contract

Industrial Security Specialist (Junior)

System High Corporation

Arlington, Virginia • 10d ago

Full-time

Junior IT Operations & Support Specialist

Crown Consulting, Inc.

Arlington, Virginia • Yesterday

Full-time

USD 60,000.00 - 75,000.00 per year

Jr. IPOC Specialist

Chenega MIOS

Springfield, Virginia • Today

Full-time

USD 29.52 - 32.22 per hour

Jr. IPOC Specialist

Chenega MIOS

Springfield, Virginia • Today

Full-time

USD 26.83 - 28.85 per hour

IT Specialist

Dhaka Technologies Limited Company

Washington, District of Columbia • Today

Easy Apply

Contract

Depends on Experience

Data Center Facility Operations Specialist (Non-IT) I - Data Center Facility Op

Apex Systems

Sterling, Virginia • Today

Easy Apply

Full-time

$25 - $35 per hour

IT & Engineering Specialist

Bayside Solutions

Rockville, Maryland • Today

Easy Apply

Full-time

$35 - $45 per hour

SkillBridge Internship- IT Support Specialist/Junior Systems Administrator

COMSO, INC.

Columbia, Maryland • Today

Full-time

IT Specialist with Min 10yrs exp (Webcam & In Person Interview)(ONSITE_only local to DMV Area)

NextGen Solutions Corporation

Washington, District of Columbia • Today

Easy Apply

Full-time, Contract, Third Party

$DOE

Integrations Technical Specialist

Russell, Tobin & Associates

Remote • 19d ago

Easy Apply

Contract, Third Party

$34.1 - $34.1

IT Specialist

ICT Mondial Inc

Washington, District of Columbia • 6d ago

Easy Apply

Full-time

84000 - 87000

Help Desk Specialist II

Trace Systems

Washington, District of Columbia • Today

Full-time

AS/400 (IBM i) specialist

Key Business Solutions, Inc.

Remote • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

Db2 for i Specialist

Cardinal Integrated Technologies Inc

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

IT Security Specialist I

OpTech

Remote • Today

Easy Apply

Contract

43 - 44

Looking for Junior Security Assessment Specialist :: Remote

Synergy Technologies, LLC

Remote • 7d ago

Easy Apply

Contract

Depends on Experience

Junior Security Assessment Specialist ( FedRAMP, BSI IT-Grundschutz, ISO 27001)

ConfigUSA

Remote • 2d ago

Easy Apply

Full-time, Third Party

Homeless Services, Coordinated Entry System Training and Instructional Design Specialist (Los Angeles Area or REMOTE ROLE)

ICF International, Inc.

Remote or Los Angeles, California • 2d ago

Full-time

USD 74,090.00 - 125,954.00 per year

Help Desk Specialist IV (Manager)

Koniag, Inc.

Silver Spring, Maryland • Today

Full-time

USD 100,000.00 - 120,000.00 per year

Senior IBM i (AS/400/iSeries) Application & Data Migration Specialist

CoSourcing Partners

Remote or Fargo, North Dakota • Today

Full-time

AV Operations Specialist-Recruited

Randstad Digital

Remote or Boston, Massachusetts • Today

Contract

USD45 - USD48

IT Applications Specialist Sr

Randstad Digital

Remote or Cleveland, Ohio • Today

Contract

USD47 - USD57

Recruitment Marketing Content Specialist - CRM / Email

Dexian DISYS

Remote or Hybrid • Today

Easy Apply

Contract

$40 - $45 per hour

Job Details

Skills

SANS
Help Desk
Customer Support
Call Center
Service Desk
Customer Service
ServiceNow
Customer Relationship Management (CRM)
Communication
ITIL

Summary

Location: Bethesda, MD (Remote allowed)

Job Summary

Provide frontline support through phone, email, and web channels. Assist users with routine issues, document service requests, and escalate unresolved tickets according to established procedures.

Education and Experience

Associate degree or equivalent help desk or customer support experience.
1 3 years of experience in a help desk, customer support, call center, or IT service desk environment.

Technical Expertise

Customer service, ticket intake, ServiceNow or a similar customer service management tool, basic troubleshooting, and written and verbal communication.

Preferred Certifications

HDI Support Center Analyst; ITIL Foundation.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10530468
Position Id: 2026-22244
Posted 12 hours ago

Fitment

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Similar Jobs

Service Desk Manager

Bethesda, Maryland

•

Today

Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic securi

Full-time

Help Desk Technical Support - Shift Saturday - Sunday, 7:00am - 3:30pm & Monday - Wednesday, 3:00pm -11:30pm- ship required

Washington, District of Columbia

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Other Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Microsoft Office, Service Desk (Inactive), Ticketing Systems Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washingt

Full-time

USD 22.26 - 28.75 per hour

Help Desk Specialist III

Bethesda, Maryland

•

Today

The Help Desk Specialist provides first-contact technical support to end users through phone, email, web-based requests, remote-assistance tools, and in-person support channels within a regulated federal IT environment. The role diagnoses and resolves common hardware, operating-system, application, access, email, peripheral, and connectivity issues across PC and Mac platforms while delivering clear, timely, and customer-focused support. This position creates complete incident and service-reque

Full-time

Help Desk Specialist IV (Manager)

Silver Spring, Maryland

•

Today

This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Koniag Operations Services, LLC, a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to support KOS and our government customer at Silver Spring, MD. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and

Full-time

USD 100,000.00 - 120,000.00 per year

More jobs at Elegant Enterprise Wide Solutions in Bethesda, MD

Job Details

Skills

SANS
Help Desk
Customer Support
Call Center
Service Desk
Customer Service
ServiceNow
Customer Relationship Management (CRM)
Communication
ITIL

Summary

Location: Bethesda, MD (Remote allowed)

Job Summary

Provide frontline support through phone, email, and web channels. Assist users with routine issues, document service requests, and escalate unresolved tickets according to established procedures.

Education and Experience

Associate degree or equivalent help desk or customer support experience.
1 3 years of experience in a help desk, customer support, call center, or IT service desk environment.

Technical Expertise

Customer service, ticket intake, ServiceNow or a similar customer service management tool, basic troubleshooting, and written and verbal communication.

Preferred Certifications

HDI Support Center Analyst; ITIL Foundation.

Dice Id: 10530468
Position Id: 2026-22244
Posted 12 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Service Desk Manager

Bethesda, Maryland

•

Today

Full-time

Help Desk Technical Support - Shift Saturday - Sunday, 7:00am - 3:30pm & Monday - Wednesday, 3:00pm -11:30pm- ship required

Washington, District of Columbia

•

Today

Full-time

USD 22.26 - 28.75 per hour

Help Desk Specialist III

Bethesda, Maryland

•

Today

Full-time

Help Desk Specialist IV (Manager)

Silver Spring, Maryland

•

Today

Full-time

USD 100,000.00 - 120,000.00 per year

More jobs at Elegant Enterprise Wide Solutions in Bethesda, MD