Either New Jersey or Boston for four days a week, onsite This role is responsible for planning, designing, implementing, and operating enterprise voice and collaboration platforms across current and future on-premises and cloud environments (PBX, Contact Center, Workforce Management, UCaaS, CCaaS, video, fax/data). You will lead efforts to evolve our legacy voice infrastructure into a resilient, cloud-enabled, and integrated collaboration ecosystem, ensuring scalability, security, and superior u