Role: Business Analyst
Location: Columbia, SC - Hybrid
Objectives to Be Fulfilled by Candidate:
The principal duties of this position are to evaluate agency needs, as-is and to-be business processes, and technical designs to provide analysis and document requirements on strategies for information technology solutions and non-technical solutions.
The Business Analyst - Advanced will serve on a team of business analysts responsible for providing detailed analysis and documenting business processes and requirements.
Specific duties include, but are not limited to:
• Serves as a liaison between the business programs community and the IT organization to provide technical solutions to meet user needs.
• Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities.
• Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
• Assists in business process redesign and documentation as needed for new technology.
• Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business.
• Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge.
• Requirements development execution, including the elicitation, analysis, specification and validation.
• Documenting and analyzing agency business processes and recommending improvements.
• Documenting and analyzing data requirements and relationships.
• Participating in the requirements management processes, including change control, version control, tracking and status reporting, and traceability.
• Providing requirements interpretation and guidance to technical and test teams.
• Proactively identifying risks, issues, and action items leading to possible solutions.
• Interacting with internal and external organizations (i.e. vendors, State and Federal government agencies, State providers and beneficiaries, and other stakeholders).
• May make recommendations for buy versus build decision.
• Research business rules, requirements, and models.
• Maintain business rules, requirements, and models in a repository.
• Other project-related duties.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• 5 years’ experience in government IT projects as a business analyst or related duties
• 5 years’ experience eliciting, mining, and documenting business rules, processes
• 3 years of Medicaid experience
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• General Subject Matter Expertise as it relates to Medicaid or other healthcare insurance experience (project or operations)
• MMIS experience (project or operations)
• Microsoft Office Project/Project Server
REQUIRED EDUCATION:
Bachelor’s degree in a technical, business, or healthcare field. Experience in lieu of a degree year by year is acceptable
ADDITIONAL SKILLS/DUTIES:
• Superb written and oral communications skills, including the ability to write requirements and Use Cases.
• Understanding of business modelling techniques, including the use of graphical process flow software
• Ability to effectively communicate to executive management, line management, project management, and team members.
• Experience and ability to obtain business processes and requirements information by interviewing business personnel and by mining laws, regulations, and policy documents.
• Knowledge of formal business process documentation.
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