Business Analyst

Overview
As a Business Analyst on our Membership team, you will play a pivotal role in optimizing pharmacy operations and supporting strategic initiatives. Your expertise will help drive efficiency and improve service delivery to our pharmacy partners.
Key Responsibilities
Membership Support: Assist with day-to-day Membership processes, including pharmacy onboarding, updates to existing pharmacy requests, research into questionable pharmacy practices, termination requests, and other tasks as required.
Documentation: Identify documentation needs and create comprehensive materials, including standard operating procedures (SOPs), to support day-to-day business operations.
Solution Design: Collaborate with cross-functional teams to design solutions that enhance pharmacy operations and ensure alignment between technology solutions and business objectives.
Process Improvement: Identify and implement process improvement strategies to streamline operations and improve the efficiency of pharmacy services.

About Us
We are dedicated to revolutionizing pharmacy services through innovative Pharmacy Services Administrative Organization (PSAO) solutions. Our mission is to empower independent pharmacies, health systems, and medically integrated dispensaries by providing comprehensive administrative support, contract negotiation, and network management.
We are seeking a skilled Business Analyst to join our team and contribute to enhancing pharmacy operations nationwide.
Required vs. preferred skills:
Non-Negotiable Skills
The following qualifications should be clearly demonstrated on the candidate's resume before submission:
Microsoft Office proficiency
Excel: Advanced/Expert
Word: Advanced
PowerPoint: Advanced
Visio: Advanced
Strong attention to detail
Excellent verbal and written communication skills
Four-year degree or equivalent preferred

Qualifications
Bachelor's degree in Business Administration, Healthcare Management, or a related field.
Proven experience as a Business Analyst, preferably within the healthcare or pharmacy services sector.
Strong analytical skills with the ability to interpret complex pharmacy data.
Excellent communication and interpersonal skills with the ability to effectively engage pharmacy stakeholders.
Proficiency with business analysis tools and software.
Ability to work independently and collaboratively within a team environment.
Knowledge of pharmacy operations, reimbursement processes, and healthcare regulations.
Preferred Qualifications
Experience with Microsoft Office products.
Salesforce knowledge.
Familiarity with pharmacy management systems and healthcare data analytics.