One of our clients is looking for the position of in Technical Specialist based on following skills:
Onsite position at Columbus, OH
Interviews will be in-person at 30 West Spring Street, Columbu s
Knowledge of:
Oral & written communication tools& techniques, customer support & personal service technical writing& documentation practices, state policy & procedures.
Mathematic principles relative to assigned area in IT, telecommunications, capabilities, & applications of network equipment including hubs, routers, switches, bridges, servers, & related hardware, IT principles, methods & practices in assigned specialty area, multiple technology domains, software distribution tools & configuration management& mechanisms, organizations operation environment, topology, &protocols, Local Area Network (LAN) & Wide Area Network (WAN) principles& concepts, Back-up & recovery techniques, performance monitoring methods, basic internet server maintenance techniques, installation &configuration procedures, internet clients(e.g., browsers, streaming video, system administration methods & procedures), network hardware platforms(e.g., Cisco switches, routers, firewalls, wireless infrastructure), network operating systems (e.g., Cisco IOS and IOS-XE), installation &configuration procedures, technology design, and utilization of Command Line Interface (CLI), Cisco technology platforms (e.g., Cisco Catalyst/DNA Center, Identity Services Engine, TACACs+), routing protocols (e.g., Border Gateway Protocol (BGP) and Open Shortest Path First (OSPF),TCP/IP, VLANs, Spanning Tree Protocol (STP), Quality of Service (QoS), Traffic Shaping, Simple Network Management Protocol (SNMP) for device monitoring), SolarWinds Network Configuration Manager (NCM) for configuration backups and compliance checks, Network Performance Monitor (NPM) for network monitoring, alerting, and performance analysis, IP Address Management in central management IPV4/IPV6address spaces and automate IP allocation. Copper ethernet cabling (Cat5e,Cat6, Cat6a) and fiber cabling (single-mode, multi-mode), basic electrical power (e.g., various plugs and receptacles, wattage, current, voltage, requirements, etc.), along with enterprise class UPSs, ITIL Framework and best IT Service Management (ITSM) practices.
Skill in: reading comprehension, speaking, service orientation, installation, troubleshooting, critical thinking, operation monitoring, judgment & decision making, systems analysis, systems evaluations, operation analysis, identifying & specifying business requirements, using data recovery tools & techniques & systems evaluation, &complex problem solving; Configuring, deploying, administering, optimizing, and troubleshooting Cisco routers (e.g., Catalyst 8200, 8300, 8500 series), Cisco switches (e.g., Catalyst 9200, 9300, 9400, 9500 series), Cisco Adaptive Security Appliance (ASA) and Firepower, Cisco wireless infrastructure (e.g., WLCs and APs), Cisco Identity Services Engine (ISE) for network access control,802.1x, profiling, and policy enforcement, TACACS+ (e.g., for centralized authentication and device access control); Cisco Catalyst/DNA Center to perform network automation, assurance and performance monitoring, and software image management (SWIM), SNMPc application; IP Address management Tools (e.g.,EasyIP) to centrally manage IPV4/UPV6 address spaces, and automate IP allocation; writing, reviewing, and optimizing Cisco switch configuration (e.g.,VLANs, trunking, STP and RSTP, EtherChannel, QoS, etc.); implementing, configuring, administering, and supporting BGP and OSPF routing protocols, VPN technologies (IPsec, and GRE), port channels (EtherChannel/LAG) using LACP, First Hop Redundancy Protocols (e.g., HSRP and GLBP), BWC''s DUO implementation for multi-factor authentication; using tools (e.g., Wireshark and Omni Peek) to perform packet capture and deep-dive analysis; cable termination, including RJ-45connectors, patch panels; utilizing productivity tools (e.g., Word, Excel, Visio, SharePoint, OneNote) to create and update digital artifacts that document processes, procedures, logical and physical configuration (e.g., diagrams), etc.; creation, updating, and resolution of various types of tickets in ITSM System, along with creation and updating of asset records in the same.(e.g., ServiceNow); using cable testers and light meters to validate cable integrity; installing and managing rack equipment, patch panels, cable trays.
Ability to: prepare meaningful, accurate & concise reports, stay abreast of current technologies in area of IT assigned, &define problems, collect data, establish facts & draw valid conclusions. Discuss, explain, and establish understanding surrounding technology- oriented topics of varying complexity to all levels of the organization, including management.
Sincerely,
Rakhi Ankush3
Digitek Software, Inc.
650 Radio Drive, Lewis Center, OH 43035 Tel No ext. 3137/ Fax
Email
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