Network Engineer

Knowledge of: oral & written communication tools& techniques, customer support & personal service technical writing& documentation practices, state & Ohio Bureau of Workers Compensation(BWC) policy & procedures. Mathematic principles relative to assigned areain IT, telecommunications, capabilities, & applications of networkequipment including hubs, routers, switches, bridges, servers, & relatedhardware, IT principles, methods & practices in assigned specialty area, multipletechnology domains, software distribution tools & configuration management& mechanisms, organizations operation environment, topology, &protocols, Local Area Network (LAN) & Wide Area Network (WAN) principles& concepts, Back-up & recovery techniques, performance monitoringmethods, basic internet server maintenance techniques, installation &configuration procedures, internet clients(e.g., browsers, streaming video,system administration methods & procedures), network hardware platforms(e.g., Cisco switches, routers, firewalls, wireless infrastructure), networkoperating systems (e.g., Cisco IOS and IOS-XE), installation &configuration procedures, technology design, and utilization of Command LineInterface (CLI), Cisco technology platforms (e.g., Cisco Catalyst/DNA Center,Identity Services Engine, TACACs+), routing protocols (e.g., Border GatewayProtocol (BGP) and Open Shortest Path First (OSPF),TCP/IP, VLANs, Spanning TreeProtocol (STP), Quality of Service (QoS), Traffic Shaping, Simple NetworkManagement Protocol (SNMP) for device monitoring), SolarWinds NetworkConfiguration Manager (NCM) for configuration backups and compliance checks,Network Performance Monitor (NPM) for network monitoring, alerting, andperformance analysis, IP Address Management in central management IPV4/IPV6address spaces and automate IP allocation. Copper ethernet cabling (Cat5e,Cat6, Cat6a) and fiber cabling (single-mode, multi-mode), basic electricalpower (e.g., various plugs and receptacles, wattage, current, voltage,requirements, etc.), along with enterprise class UPSs, ITIL Framework and bestIT Service Management (ITSM) practices.

Skill in: reading comprehension, speaking, serviceorientation, installation, troubleshooting, critical thinking, operationmonitoring, judgment & decision making, systems analysis, systemsevaluations, operation analysis, identifying & specifying business requirements,using data recovery tools & techniques & systems evaluation, &complex problem solving; Configuring, deploying, administering, optimizing, andtroubleshooting Cisco routers (e.g., Catalyst 8200, 8300, 8500 series), Ciscoswitches (e.g., Catalyst 9200, 9300, 9400, 9500 series), Cisco AdaptiveSecurity Appliance (ASA) and Firepower, Cisco wireless infrastructure (e.g.,WLCs and APs), Cisco Identity Services Engine (ISE) for network access control,802.1x, profiling, and policy enforcement, TACACS+ (e.g., for centralizedauthentication and device access control); Cisco Catalyst/DNA Center to performnetwork automation, assurance and performance monitoring, and software imagemanagement (SWIM), SNMPc application; IP Address management Tools (e.g.,EasyIP) to centrally manage IPV4/UPV6 address spaces, and automate IPallocation; writing, reviewing, and optimizing Cisco switch configuration (e.g.,VLANs, trunking, STP and RSTP, EtherChannel, QoS, etc.); implementing,configuring, administering, and supporting BGP and OSPF routing protocols, VPNtechnologies (IPsec, and GRE), port channels (EtherChannel/LAG) using LACP,First Hop Redundancy Protocols (e.g., HSRP and GLBP), BWC's DUO implementationfor multi-factor authentication; using tools (e.g., Wireshark and Omni Peek) toperform packet capture and deep-dive analysis; cable termination, including RJ-45connectors, patch panels; utilizing productivity tools (e.g., Word, Excel,Visio, SharePoint, OneNote) to create and update digital artifacts thatdocument processes, procedures, logical and physical configuration (e.g.,diagrams), etc.; creation, updating, and resolution of various types of ticketsin ITSM System, along with creation and updating of asset records in the same.(e.g., ServiceNow); using cable testers and light meters to validate cable integrity;installing and managing rack equipment, patch panels, cable trays.

Ability to: prepare meaningful, accurate & concisereports, stay abreast of current technologies in area of IT assigned, &define problems, collect data, establish facts & draw valid conclusions.Discuss, explain, and establish understanding surrounding technology- orientedtopics of varying complexity to all levels of the organization, includingmanagement.