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Salesforce
Microsoft Azure

Summary

Job Summary

We are seeking an experienced and strategic Senior Technology Manager / Head of Technology to lead large-scale technology initiatives, manage enterprise delivery, and build strong client relationships. The ideal candidate will have over 20 years of IT experience with deep expertise in Salesforce, Microsoft Azure, delivery management, stakeholder engagement, account management, and program leadership.

This role requires a visionary technology leader capable of driving digital transformation, leading cross-functional teams, and aligning technology solutions with business objectives.

Key Responsibilities

Lead the overall technology strategy and execution for enterprise programs and digital transformation initiatives.
Manage multiple large-scale projects and programs, ensuring timely delivery, quality, and budget adherence.
Build and maintain strong relationships with executive stakeholders, clients, and business leaders.
Drive end-to-end delivery across cloud and enterprise application platforms, with a strong focus on Salesforce and Microsoft Azure.
Provide leadership to delivery managers, architects, project managers, and engineering teams.
Own program governance, risk management, resource planning, and delivery excellence.
Collaborate with business teams to define technology roadmaps and align IT initiatives with organizational goals.
Identify opportunities for process improvement, automation, and operational efficiency.
Manage customer accounts, ensuring high customer satisfaction, business growth, and long-term partnerships.
Oversee budgeting, forecasting, vendor management, and resource utilization.
Establish delivery best practices, KPIs, and governance frameworks.
Mentor and develop leadership teams while fostering a culture of innovation and continuous improvement.

Required Skills & Experience

20+ years of progressive experience in Information Technology.
Proven experience leading enterprise technology organizations or large delivery teams.
Strong expertise in Salesforce ecosystem (Sales Cloud, Service Cloud, Experience Cloud, integrations, and platform capabilities).
Hands-on knowledge of Microsoft Azure cloud services and enterprise cloud transformation initiatives.
Extensive experience in Delivery Management and Program Management.
Strong Stakeholder and Executive Relationship Management skills.
Demonstrated experience in Account Management and client engagement.
Experience managing large global teams and distributed delivery models.
Strong understanding of Agile, Scrum, Waterfall, and hybrid delivery methodologies.
Excellent leadership, communication, negotiation, and decision-making skills.
Experience in financial management, budgeting, and strategic planning.

Preferred Qualifications

Bachelor''s degree in Engineering, Computer Science, or Information Technology.
Master''s degree (MBA/MS) preferred.
Salesforce Certifications (Administrator, Platform, Architect, or Consultant) are an advantage.
Microsoft Azure Certifications are preferred.
PMP, PgMP, SAFe, Scrum Master, or other project/program management certifications are desirable.

Key Competencies

Strategic Leadership
Technology Vision & Innovation
Enterprise Delivery Management
Program & Portfolio Management
Stakeholder Management
Account & Customer Relationship Management
Digital Transformation
Cloud Strategy (Azure)
Salesforce Delivery Leadership
Team Building & People Leadership
Risk & Governance Management
Business Acumen
Communication & Executive Presentation Skills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10221675
Position Id: 9038084
Posted 2 days ago

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Senior Technology Manager

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