Adobe CJO / AJO / CJA Developer
Location: Pittsburgh, PA
Experience: 10 Years
Description
Based on Adobe Experience Cloud roles and relevant internal Adobe related job descriptions, an Adobe CJO/AJO/CJA Developer is typically responsible for implementing, integrating, and optimizing Adobe Customer Journey Optimizer (CJO/AJO) and Adobe Customer Journey Analytics (CJA) solutions built on Adobe Experience Platform (AEP).
Position Summary
We are seeking an experienced Adobe CJO/AJO/CJA Developer to design, build, and optimize customer journey orchestration and analytics solutions using Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO/CJO), and Customer Journey Analytics (CJA). The ideal candidate will possess strong expertise in customer data platforms, marketing technology, personalization, data integration, and analytics.
Key Responsibilities
- Design and implement customer journeys, campaigns, offers, and decisioning strategies using Adobe Journey Optimizer (AJO/CJO).
- Configure and manage Adobe Experience Platform datasets, schemas, identities, and Real Time Customer Profiles.
- Develop and maintain audience segmentation and activation strategies across multiple channels.
- Build and optimize CJA Data Views, Connections, Reports, and Dashboards for cross channel customer analytics.
- Integrate Adobe solutions with CRM, CDP, Data Warehouse, marketing automation, and third party platforms.
- Collaborate with business, marketing, analytics, and engineering teams to gather requirements and deliver scalable solutions.
- Develop data validation frameworks and ensure data quality, governance, and compliance.
- Support real time personalization across Email, SMS, Push Notifications, Web, and Mobile channels.
- Create technical documentation, solution designs, and best practice guidelines.
- Troubleshoot platform issues and provide production support.
Technical Skills Required
Adobe Stack
- Adobe Experience Platform (AEP)
- Adobe Journey Optimizer (AJO/CJO)
- Adobe Customer Journey Analytics (CJA)
- Adobe Real Time CDP (RT CDP)
- Adobe Analytics
- Adobe Experience Manager (AEM) desirable
- Adobe Launch / Data Collection desirable
Programming & Data Skills
- SQL
- JavaScript
- JSON
- REST APIs
- ETL/Data Integration
- Data Modeling & XDM Schemas
- Customer Identity & Profile Management
Cloud & Integration
- Azure / AWS / Google Cloud Platform
- CRM integrations (Salesforce, Dynamics 365, etc.)
- Data Pipelines & APIs
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- 4+ years of Adobe Experience Cloud experience.
- 2+ years of hands on Adobe Journey Optimizer (AJO/CJO) implementation experience.
- Experience working with CJA reporting and analytics solutions.
- Strong understanding of digital marketing, customer journeys, and omnichannel engagement.
- Experience with Agile delivery methodologies.
Preferred Certifications
- Adobe Journey Optimizer Business Practitioner
- Adobe Experience Platform Developer
- Adobe Customer Journey Analytics Certification
- Adobe Real Time CDP Certification
- Adobe Experience Cloud Certifications
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