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Associate Jira Administrator

ASCENDING Inc.

Hybrid in Richmond, Virginia • Today

Easy Apply

Contract

Depends on Experience

Jira Administrator

Axiom Global Technologies, Inc.

Remote • 7d ago

Easy Apply

Third Party, Contract

Depends on Experience

Jira Administrator – Cloud Migration

Echo IT Solutions, Inc.

Remote • 2d ago

Easy Apply

Contract

Depends on Experience

Senior Jira Administrator - Jira Cloud Migration (Remote)

DivIHN Integration Inc.

Remote • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

Jira Data Center to Cloud FedRAMP SME - Remote

Lorven Technologies, Inc.

Remote • Yesterday

Easy Apply

Contract, Third Party

$80 - $85

Jira Admin

Laiba Technologies LLC

Remote • Yesterday

Easy Apply

Contract

Depends on Experience

JIRA Developer - Remote

Serenity Info Tech, Inc.

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

Jira Admin

HPTech Inc.

Remote • Yesterday

Easy Apply

Contract

50 - 55

Jira Service Management & Atlassian Automation Lead

Softthink Solutions, Inc.

Remote • 2d ago

Easy Apply

Contract

Depends on Experience

Entegral Engineer 2 (Systems) - Google/ Jira Admin

Enterprise Holdings

Remote • 11d ago

Full-time

USD 110,300.00 per year

Jira Admin

K-Tek Resourcing LLC

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

Job Details

Skills

Jira
Jira Services Management
ITSM
Confluence

Summary

Contract Duration: 24 months
Location: Richmond, VA (Hybrid 3 days onsite per week)

Position Overview

We are seeking an Associate Business Application Administrator to support and enhance a recently implemented Jira Service Management (JSM) environment. This consultant will be responsible for troubleshooting defects, managing user access, supporting workflow enhancements, and partnering with Agile delivery teams to develop scalable service-management solutions. The ideal candidate brings hands-on Jira Service Management administration and workflow-development experience, strong communication skills, and the ability to translate business needs into practical system configurations.

Key Responsibilities

Platform Administration: Administer and support the Jira Service Management platform, including user access, permissions, configurations, and ongoing platform maintenance.
Incident & Defect Resolution: Analyze, troubleshoot, and resolve defects and incidents related to JSM workflows, forms, automation, approvals, work items, and assets.
Workflow Design & Deployment: Design, configure, test, and deploy workflow enhancements ranging from minor user-interface updates to complex automated workflows with approvals and multiple child work items.
Migration Support: Support code/configuration migration activities across JSM environments.
Agile Collaboration: Collaborate with Business Analysts, Scrum Masters, QA team members, and other technical resources within an Agile development environment.
Requirements Gathering: Gather, clarify, and document requirements from technical and business stakeholders.
Solution Demonstration: Conduct demonstrations of developed solutions, gather end-user feedback, and implement appropriate modifications.
Triage & Prioritization: Assess incoming incidents and enhancement requests, determining which items require immediate resolution versus backlog prioritization.
Documentation: Maintain clear documentation for system configurations, workflows, processes, and support procedures.
Continuous Improvement: Support the use of Jira Service Management best practices and continuous platform improvement.

Required Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field (equivalent relevant experience will also be considered).
JSM Experience: At least 12 months of hands-on experience administering and configuring Jira Service Management.
Workflow Development: Proven experience developing and enhancing JSM workflows, including forms, automation rules, approvals, work items, and asset-related functionality.
Access & Migration: Experience with user access management and code/configuration migration within Jira Service Management.
Platform Knowledge: Strong understanding of the Atlassian Jira Service Management product and its capabilities.
Agile Integration: Experience working as part of an Agile development team alongside Business Analysts, Scrum Masters, QA, and technical stakeholders.
Communication Skills: Ability to communicate effectively with both technical teams and business users.
Problem Solving: Demonstrated ability to assess, prioritize, and resolve incidents and enhancement requests in a timely manner.

Preferred Qualifications

Atlassian Confluence: Experience utilizing Confluence, particularly for knowledge-base management.
ITSM Knowledge: Familiarity with IT Service Management concepts, processes, and best practices.
Enterprise Support: Experience supporting enterprise application environments or service-management platform implementations.
Certifications: Atlassian certifications are a strong plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91137134
Position Id: 9089117
Posted 11 hours ago

Fitment

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Similar Jobs

Jira Systems Administrator

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Job Title: Jira Systems Administrator (Jira + Confluence) Duration: 6+ months Location : Remote Job Description: Client is seeking a skilled Jira/Confluence Administrator to take full ownership of our Atlassian environment, spanning both self-hosted and Atlassian Cloud deployments. This individual will be a key part of the Enterprise Operations team, ensuring the reliability, scalability, and usability of our Atlassian stack while supporting team workflows, service tickets, and broader appli

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Job Title/Role: Jira Admin Job Location (with City & State) USA Remote W2 Contract Only Mandatory Skills: Jira, Cloud application Migrations JD Jira Administration Administer Jira Software, Jira Service Management Configure and maintain workflows, screen schemes, permission schemes, notification schemes, custom fields, automation rules, and dashboards. Manage user provisioning, groups, roles, and access controls. Implement governance and best practices for Atlassian Cloud. Cloud Migration Pl

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Jira Service Management & Atlassian Automation Lead

Remote

•

2d ago

Job Tittle: Jira Service Management & Atlassian Automation Lead Location: Remote Work authorization: Role Summary The Jira Service Management & Atlassian Automation Lead serves as the primary administrator and technical authority for the Bureau of Prisons Jira Service Desk environment, responsible for system configuration, workflow engineering, plugin management, automation development, RESTbased integrations, and issue security administration. This role ensures the Jira platform is optimized, s

Easy Apply

Contract

Depends on Experience

Senior Jira Administrator - Jira Cloud Migration (Remote)

Remote

•

Yesterday

DivIHN (pronounced divine) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply o

Easy Apply

Contract, Third Party

Depends on Experience

Job Details

Skills

Jira
Jira Services Management
ITSM
Confluence

Summary

Contract Duration: 24 months
Location: Richmond, VA (Hybrid 3 days onsite per week)

Position Overview

Key Responsibilities

Platform Administration: Administer and support the Jira Service Management platform, including user access, permissions, configurations, and ongoing platform maintenance.
Incident & Defect Resolution: Analyze, troubleshoot, and resolve defects and incidents related to JSM workflows, forms, automation, approvals, work items, and assets.
Workflow Design & Deployment: Design, configure, test, and deploy workflow enhancements ranging from minor user-interface updates to complex automated workflows with approvals and multiple child work items.
Migration Support: Support code/configuration migration activities across JSM environments.
Agile Collaboration: Collaborate with Business Analysts, Scrum Masters, QA team members, and other technical resources within an Agile development environment.
Requirements Gathering: Gather, clarify, and document requirements from technical and business stakeholders.
Solution Demonstration: Conduct demonstrations of developed solutions, gather end-user feedback, and implement appropriate modifications.
Triage & Prioritization: Assess incoming incidents and enhancement requests, determining which items require immediate resolution versus backlog prioritization.
Documentation: Maintain clear documentation for system configurations, workflows, processes, and support procedures.
Continuous Improvement: Support the use of Jira Service Management best practices and continuous platform improvement.

Required Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field (equivalent relevant experience will also be considered).
JSM Experience: At least 12 months of hands-on experience administering and configuring Jira Service Management.
Workflow Development: Proven experience developing and enhancing JSM workflows, including forms, automation rules, approvals, work items, and asset-related functionality.
Access & Migration: Experience with user access management and code/configuration migration within Jira Service Management.
Platform Knowledge: Strong understanding of the Atlassian Jira Service Management product and its capabilities.
Agile Integration: Experience working as part of an Agile development team alongside Business Analysts, Scrum Masters, QA, and technical stakeholders.
Communication Skills: Ability to communicate effectively with both technical teams and business users.
Problem Solving: Demonstrated ability to assess, prioritize, and resolve incidents and enhancement requests in a timely manner.

Preferred Qualifications

Atlassian Confluence: Experience utilizing Confluence, particularly for knowledge-base management.
ITSM Knowledge: Familiarity with IT Service Management concepts, processes, and best practices.
Enterprise Support: Experience supporting enterprise application environments or service-management platform implementations.
Certifications: Atlassian certifications are a strong plus.

Dice Id: 91137134
Position Id: 9089117
Posted 11 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Jira Systems Administrator

No location provided

•

Today

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$DOE

Jira Admin

Remote

•

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Jira Service Management & Atlassian Automation Lead

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2d ago

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Senior Jira Administrator - Jira Cloud Migration (Remote)

Remote

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