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ServiceNow
Certified System Administrator - CSA
Certified Application Developer - CAD
CIS

Summary

Job Title: ServiceNow Developer – CSA, CAD, CIS-ITSM, CIS-Data Foundations

Location: San Jose, CA (2 Days Hybrid)

Contract Type: Contract

Experience: 10 years

Job Summary:

We’re looking for a ServiceNow Developer with strong platform and ITSM expertise to build, configure, and optimize ServiceNow solutions. The ideal candidate holds CSA + CAD + CIS-ITSM + CIS-Data Foundations and can translate business needs into scalable, secure ServiceNow applications.

Key Responsibilities:

Platform Development: Design and develop custom applications using ServiceNow Platform: Scripting, Business Rules, Client Scripts, UI Policies, Flows, and IntegrationHub
ITSM Implementation: Configure and enhance ITSM modules - Incident, Problem, Change, Request, CMDB, Knowledge, Service Catalog
Data Foundations: Own Data Foundations architecture - data model design, data ingestion, data quality, and integration with external sources using Import Sets, Transform Maps, IRE
Certified Admin + Developer Work:

CSA: Platform administration, users, groups, roles, ACLs, notifications
CAD: Application development, scoped apps, Glide API, Jelly, Angular

Integrations: Build REST/SOAP integrations, MID Server, JDBC, and third-party tool integrations
CMDB & Discovery: Maintain CMDB health, implement Discovery patterns, Service Mapping, and ensure data integrity
Automation: Build workflows in Flow Designer, Orchestration, and automated approvals
Testing & Release: Perform unit testing, support UAT, and manage releases via Update Sets / Source Control / DevOpsStakeholder Management: Gather requirements from business, document solutions, and provide L3 support

Required Skills:

10+ years hands-on ServiceNow development experience
Must have Certifications:

Certified System Administrator - CSA
Certified Application Developer - CAD
CIS – IT Service Management - ITSM
CIS – Data Foundations - DF

Strong JavaScript, Glide API, and server/client-side scripting
Deep knowledge of ITSM processes and ITIL v4
Experience with Data Foundations: data model, data products, data governance, and data integration
Experience with CMDB, CSDM, Discovery, Service Mapping
Understanding of ACLs, security, and compliance best practices
Familiarity with Git, Jenkins, and CI/CD for ServiceNow

Preferred Qualifications:

CIS – HRSD, CIS – ITOM, or CIS – SecOps
Experience with ServiceNow App Engine, Portal, and Predictive Intelligence
Background in Finance, Healthcare, or Federal domain
Knowledge of Agile/Scrum and Jira

Thanks & Regards

Kundan Mishra
Sr. Technical Recruiter

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91163703
Position Id: 9042971
Posted 2 hours ago

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Kundan Mishra

Recruiter @ Altitude Technology Solutions Inc

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