Title: Senior ServiceNow Developer
Position: Remote
Type: Contract to Hire
Requirements:
Certified ServiceNow System Administrator (CSA) required
5+ years of ServiceNow development experience
Hands-on experience with ServiceNow Products:
- Customer Service Management (CSM), IT Service Management (ITSM), IT Operations (ITOM), Configuration Management Database (CMDB), Strategic Portfolio Management (SPM), Security Operations (SECOPS), and Integrated Risk Management (IRM)
Strong experience with Flow Designer and workflow automation
Experience with Integration Hub and REST/SOAP API development (JSON)
Proficiency in JavaScript and ServiceNow scripting
Solid understanding of ITIL processes (certification preferred)
Familiarity with Agile/Scrum methodologies
ServiceNow Certified Application Developer (CAD) preferred or equivalent hands-on development experience
ITIL Foundation certification (v3 or higher) preferred
Experience with Now Assist and AI-powered automation capabilities preferred, with a strong interest in leveraging AI to drive automation and efficiency
Experience with bi-directional system integrations strongly preferred