job summary:
Randstad Digital is seeking an Infrastructure Senior Manager for an exciting opportunity in Kansas City, MO. This person will provide strategic and operational leadership across our global infrastructure services, encompassing data centers, enterprise networks, and cloud environments (Azure and AWS). In this senior leadership role, you will be responsible for executing multi-year roadmaps, managing infrastructure budgets and vendor contracts, modernizing legacy systems, and ensuring high-availability, secure services that support global business and manufacturing operations. Rather than handling daily technical administration, you will lead through managers, engineers, and managed-service partners to drive proactive service management, mitigate operational risk, and build a high-performing global team.
The ideal candidate brings 10+ years of progressive infrastructure leadership experience, proven success managing distributed teams and budgets, and the ability to articulate technical priorities and business value to executive stakeholders.
location: Independence, Missouri
job type: Contract
salary: $80 - 93 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Key Responsibilities Develop and execute the global infrastructure strategy, roadmap and operating plan aligned with business priorities.
Lead global teams responsible for data centers, enterprise networks and cloud infrastructure.
Provide leadership oversight while establishing clear accountability, priorities, service expectations and performance measures.
Own infrastructure budgets, forecasts, resource plans, contracts and cost-management activities.
Ensure reliable, secure and scalable infrastructure services that support business and manufacturing operations.
Drive delivery of infrastructure modernization, lifecycle, resilience, cloud and technical-debt reduction initiatives.
Lead through managers, technical leads, employees, contractors and managed-service partners across regions and time zones.
Mentor and develop leaders and technical talent through coaching, training, succession planning and career development.
Act as a change agent by improving operating practices, increasing accountability and moving teams from reactive support to proactive service management.
Partner with Cybersecurity, Enterprise Architecture, Applications, Data, Service Desk, Manufacturing and Caterpillar teams.
Provide executive-level reporting on service health, delivery, budget, risk, capacity, lifecycle exposure and strategic progress.
Lead major infrastructure escalations and ensure root causes, corrective actions and business communications are completed.
Establish governance for architecture, standards, change, incident, problem, capacity, continuity and vendor management.
Balance internal capabilities with managed and purchased services to improve delivery, coverage and cost effectiveness.
Span of Control Data centers, compute, storage, backup, facility dependencies and infrastructure continuity.
Enterprise WAN, LAN, wireless, network access control, SD-WAN, monitoring and network hardware lifecycle.
Cloud infrastructure across Microsoft Azure, AWS and related enterprise platforms.
Global infrastructure operations, engineering, monitoring, incident response and service improvement.
Infrastructure vendors, contracts, managed services, financial plans and delivery commitments.
Leadership Expectations Delivery focused: converts strategy into funded roadmaps, accountable owners, measurable milestones and completed outcomes.
People leader: builds capable teams, develops leaders, addresses performance barriers and creates succession depth.
Mentor: provides practical coaching and helps employees grow in leadership, business judgment and technical capability.
Change agent: challenges outdated practices, simplifies work and leads adoption of new operating models and technologies.
Business partner: explains infrastructure priorities in terms of availability, security, cost, risk and business value.
Global leader: creates consistent standards and accountability while recognizing regional operating needs.
qualifications:
Required Qualifications
10+ years of progressive infrastructure or technology leadership experience, including leadership of managers or senior technical teams.
Broad working knowledge of data center, network and cloud infrastructure technologies and operating models.
Experience developing infrastructure strategy, roadmaps and multi-year investment plans.
Experience managing budgets, forecasts, contracts, vendors and managed-service providers.
Demonstrated success leading global or geographically distributed teams.
Experience delivering complex infrastructure programs and organizational change.
Strong understanding of service management, incident leadership, business continuity, lifecycle management and operational risk.
Ability to communicate technical priorities, tradeoffs and risks to executive and business audiences.
Strong leadership, coaching, decision-making and cross-functional collaboration skills.
Preferred Qualifications
Bachelor's degree in Information Technology, Computer Science, Engineering or a related field; ITIL, cloud or infrastructure certifications; and experience supporting manufacturing, industrial or globally distributed operations.
Key Measures of Success
Infrastructure availability, resilience, service quality and incident reduction.
Delivery of strategic roadmaps, modernization programs and committed milestones.
Budget performance, forecast accuracy, vendor value and cost optimization.
Data center, network and cloud lifecycle risk reduction.
Team capability, leadership development, succession readiness and employee engagement.
Improved operating discipline, ownership, documentation and service-management maturity.
Business partner satisfaction and clear executive visibility into infrastructure health and risk.
skills:
cloud infrastructure,enterprise networks,data centers,data center,Information Technology,Computer Science,Ability to communicate,decision-making,committed,leadership,Strong leadership,resilience,administration,budget management,budgets,Budget,business continuity,infrastructure strategy,organizational change,cost optimization,employee engagement,forecasts,forecast accuracy,ITIL,Infrastructure,infrastructure knowledge,leadership development,lifecycle management,manufacturing,coaching,operating models,operational risk,collaboration skills,risk,risks,risk reduction,service delivery,service management,service quality,strategy execution,talent development
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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