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33 results (2 new)

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Desktop Engineer L1

Service Global, Inc

Irvine, California • Today

Full-time

USD 22.00 per hour

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Desktop Engineer

UnivEdge Consulting LLC

Newport Beach, California • 14d ago

Easy Apply

Full-time

30 - 35

Software Engineer, Desktop, Artificial Intelligence (AI) Required, Work From Home - G

Next Step Systems

Remote • Today

Easy Apply

Full-time

$150,000 - $170,000

Desktop Support Engineer

Innosoul inc

Remote • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

IT Virtual Desktop Infrastructure Engineer

Holland & Knight LLP

Remote or Tampa, Florida • Today

Full-time

Remote Virtual Desktop System Engineer (VA ESOM)

Kentro

Remote • Today

Full-time

USD 130,000.00 - 147,000.00 per year

Desktop Engineer Mac & Ubuntu

Xoriant Corporation

Remote • 21d ago

Easy Apply

Contract

$60 - $70

Azure Virtual Desktop Architect

BDO

Remote or Akron, Ohio • Today

Full-time

USD 145,000.00 - 175,000.00 per year

Desktop Engineer

ASM Research

Remote • Today

Full-time

IT Infrastructure Consultant - Virtual Desktop and Application Delivery

WEC Energy Group

Remote or Pewaukee, Wisconsin • Today

Full-time

USD 68,436.68 per year

Remote Project Manager - Virtual Desktop Services (VA ESOM)

Kentro

Remote • Today

Full-time

USD 157,000.00 - 160,000.00 per year

Remote Sr. Virtual Desktop Lead - Virtual Desktop (VA ESOM)

Kentro

Remote • Today

Full-time

USD 117,083.20 - 132,683.20 per year

Remote System Administrator - Virtual Desktop (VA ESOM)

Kentro

Remote • Today

Full-time

USD 70,782.40 - 80,225.60 per year

Senior Software Engineer, Windows/Desktop Applications - Irvine, CA, USA

Speechify Inc.

Irvine, California • Today

Full-time

USD 140,000.00 - 200,000.00 per year

Desktop Support Technician I

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

Senior Software Engineer, Windows/Desktop Applications - Long Beach, CA, USA

Speechify Inc.

Long Beach, California • Today

Full-time

USD 140,000.00 - 200,000.00 per year

L3 White Glove Desktop Support

Shaarpro

Irvine, California • Today

Easy Apply

Contract

Depends on Experience

Desktop Support Technician

GDR Group

Irvine, California • Today

Full-time

USD 18.00 - 20.00 per hour

Desktop Support Analyst - Associate

PIH Health

Whittier, California • Today

Full-time

USD 26.13 - 44.62 per hour

Desktop Support Analyst - Senior

PIH Health

Whittier, California • Today

Full-time

USD 33.35 - 56.95 per hour

Help Desk/Desktop Support Analyst

Robert Half

Ladera Ranch, California • Today

Easy Apply

Full-time

USD 70,000.00 - 75,000.00 per year

Desktop Support Technician- Bilingual in English and Korean

OSI Consulting

Fountain Valley, California • Today

Full-time

USD 40,000.00 - 80,000.00 per year

Senior Desktop Support Technician

Leidos

Norco, California • Today

Full-time

USD 33.00 - 36.00 per hour

Help Desk/Desktop Support Analyst

Robert Half

Commerce, California • Today

Easy Apply

Contract

USD 30.40 - 35.20 per hour

Help Desk/Desktop Support Analyst

Robert Half

Ontario, California • Today

Easy Apply

Full-time

USD 46,000.00 - 68,000.00 per year

Desktop Support-IV | W2/1099 | Applicant Must Be Current WI Resident | No C2C

V.L.S. Systems, Inc

Remote • Today

Easy Apply

Contract

Depends on Experience

Desktop Support Technician - $41 CTC - REMOTE (CURRENT WI Resident)

Chandra Technologies, Inc.

Remote • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

Desktop Support Technician / Onsite in Scottsdale

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

$25 - $29

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Laconia, New Hampshire • Today

Easy Apply

Contract

Job Details

Skills

Physical Layer
Field Service
Telephony
Microsoft Office
Remote Support
Windows Imaging Component
Software Development
Product Support
MASS
System Imaging
Microsoft
PXE
DHCP
Soft Skills
Documentation
Microsoft Visio
Conflict Resolution
Problem Solving
Multitasking
Customer Facing
Provisioning
Firmware
Asset Management
Repair
Collaboration
FM
Software Troubleshooting
Tablet
Storage
Crisis Management
Marketing
Brand
Document Review
Reporting
Forecasting
UPS
Computer Hardware
WEEE
Electrical Engineering
Facility Management
Management
User Guides
Training
Microsoft SCCM
Writing
Presentations
Higher Education
Information Technology
Cisco Certifications
CompTIA
Technical Support
Break/Fix
Computer Networking
Microsoft Windows
OS X
Hardware Troubleshooting
Laptop
Printers
Mobile Devices
Service Desk
Incident Management
Network
Software Installation
ITIL
IMAC

Physical Layer
Field Service
Telephony
Microsoft Office
Remote Support
Windows Imaging Component
Software Development
Product Support
MASS
System Imaging
Microsoft
PXE
DHCP
Soft Skills
Documentation
Microsoft Visio
Conflict Resolution
Problem Solving
Multitasking
Customer Facing
Provisioning
Firmware
Asset Management
Repair
Collaboration
FM
Software Troubleshooting
Tablet
Storage
Crisis Management
Marketing
Brand
Document Review
Reporting
Forecasting
UPS
Computer Hardware
WEEE
Electrical Engineering
Facility Management
Management
User Guides
Training
Microsoft SCCM
Writing
Presentations
Higher Education
Information Technology
Cisco Certifications
CompTIA
Technical Support
Break/Fix
Computer Networking
Microsoft Windows
OS X
Hardware Troubleshooting
Laptop
Printers
Mobile Devices
Service Desk
Incident Management
Network
Software Installation
ITIL
IMAC

Summary

Job Description:

Technical Requirements Candidate must have 6 to 8 years in Field Services / Onsite Support Services
PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart Hands Collaboration & Telephony Equipment Office Moves. Hands-on Office Move Projects
Good technical knowledge of Windows operating system (Windows 10 and 11)
Knowledge on Microsoft Office 2016 (Office 365)
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
Ability to perform remote troubleshooting and provide clear instructions
Experience in Handling Windows Imaging Project
Experience in software development, processes, and methods
Good knowledge of basic networking and troubleshooting tools like nslookup, traceroute, ping, and packet capture tools etc.
Ability to co-ordinate and interact with various teams to arrive at a quick resolution.
Ability to organize workload for effective implementation.
Ability to interact effectively at all levels with sensitivity to cultural diversity
Ability to adapt new product support as organization evolves.
Knowledge on SCCM and Intune administration
Knowledge on mass OS deployments
Experienced in maintaining multiple OS image and hardware models
Experience in Microsoft's OEM Pre-installation Kit (OPK) tools
Knowledge of PXE and DHCP functionality

Soft Skills:

Strong interpersonal skills
Good documentation skills
Good working knowledge of MS OFFICE (Including MS Project and Visio)
Able to handle unforeseen situations
Excellent problem-solving and multitasking skills
High level of acceptance
Can drive value and its methodology
Proven ability to deliver improvements that deliver greater value to the customer and business through more efficient delivery and/or lower costs.
Experience of working in an Operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services.
Experience in the management of multi-discipline teams in distributed locations
Demonstrable results in a business customer facing role, with a track record of delivering

Responsibilities :

Bulk refreshes (smarthands GLOPAS)
Refresh PC support with individual user
Management of existing Recycle cages at Customer sites
Management of any existing Loaner lockers at Customer sites
Coordination for Laptop provisioning to New starters
Laptop configuration for New starters
Assist with Problems - driver updates/patching/firmware
BTO requirements
Asset management
Coordinate Asset repair and Break-fix with equipment provider
Hardware storage utilizing Customer's on-site storage provisions
Couriers/packaging utilizing Customer's on-site courier/packaging service
Communicate designated points of contact at each site from Facility Management
Coordinate goods receipt with on-site Facility Management
Coordination and getting on-site assistance from Facility Management
Desk setup/maintenance (In Country or FM)
Hardware Troubleshooting (Mobile / Tablet)
Software Troubleshooting (Mobile / Tablet)
Issue handling
Coordinate Ordering with Equipment/Service Provider
Coordinate Returns with Equipment/Service Provider
Networks, GLOPAS, Conferencing, Server/Storage, Printers
Support any Crisis Management activity as per the plan and responsibilities mentioned for
Support track and as may be required by other track.
Defining and setting up a process for local announcements
Marketing and branding for local announcements
Content, format and medium of local announcements
Planning the local announcement - date, time, venue and medium
Making the local announcement with approved content, format and medium
Change Advisory Board Meetings and Document Review
Office Calls and Follow up actions
Monthly performance reporting
IT Induction of new users
VIP Support (when a country has an IBA)
Advance forecasting and notification of IBA
User follow ups, escalations for tickets, email queries, complaints
New Starter Tracking: Hardware Orders, AD Account & Phone
Coordinating WEEE: ""Waste from Electrical and Electronic Equipment"" with Facility
Management and 3rd party vendor
Coordinating with facility management teams to ensure management of User guides
Providing training and support for new employees (monthly)
Assisting users in adapting to new technologies (scheduled quarterly connect session)
SCCM & OS Troubleshooting
License & Software Services Team Meetings
Writing Knowledge Articles
Reviewing aging articles
Presenting knowledge items to team
Reviewing and approving proposed or new Knowledge articles
OS version updates and Profile recreations (Vulnerability tickets) - if central workplace services
team is not able to deploy updates or create profile due to any reason
General queue monitoring, dispatching tickets, problem tickets

Educational Qualification:
Bachelor's degree in technology OR equivalent higher education in I.T.
Trainings , Certification Relevant technical certifications, such as: CCNA/A++/Comptia

Mandatory Skills

Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183523
Position Id: ac4877fa873b3d3876ed6477000359ab
Posted 2 days ago

Fitment

Dice Job Match Score™

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Job Details

Skills

Physical Layer
Field Service
Telephony
Microsoft Office
Remote Support
Windows Imaging Component
Software Development
Product Support
MASS
System Imaging
Microsoft
PXE
DHCP
Soft Skills
Documentation
Microsoft Visio
Conflict Resolution
Problem Solving
Multitasking
Customer Facing
Provisioning
Firmware
Asset Management
Repair
Collaboration
FM
Software Troubleshooting
Tablet
Storage
Crisis Management
Marketing
Brand
Document Review
Reporting
Forecasting
UPS
Computer Hardware
WEEE
Electrical Engineering
Facility Management
Management
User Guides
Training
Microsoft SCCM
Writing
Presentations
Higher Education
Information Technology
Cisco Certifications
CompTIA
Technical Support
Break/Fix
Computer Networking
Microsoft Windows
OS X
Hardware Troubleshooting
Laptop
Printers
Mobile Devices
Service Desk
Incident Management
Network
Software Installation
ITIL
IMAC

Physical Layer
Field Service
Telephony
Microsoft Office
Remote Support
Windows Imaging Component
Software Development
Product Support
MASS
System Imaging
Microsoft
PXE
DHCP
Soft Skills
Documentation
Microsoft Visio
Conflict Resolution
Problem Solving
Multitasking
Customer Facing
Provisioning
Firmware
Asset Management
Repair
Collaboration
FM
Software Troubleshooting
Tablet
Storage
Crisis Management
Marketing
Brand
Document Review
Reporting
Forecasting
UPS
Computer Hardware
WEEE
Electrical Engineering
Facility Management
Management
User Guides
Training
Microsoft SCCM
Writing
Presentations
Higher Education
Information Technology
Cisco Certifications
CompTIA
Technical Support
Break/Fix
Computer Networking
Microsoft Windows
OS X
Hardware Troubleshooting
Laptop
Printers
Mobile Devices
Service Desk
Incident Management
Network
Software Installation
ITIL
IMAC

Summary

Job Description:

Technical Requirements Candidate must have 6 to 8 years in Field Services / Onsite Support Services
PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart Hands Collaboration & Telephony Equipment Office Moves. Hands-on Office Move Projects
Good technical knowledge of Windows operating system (Windows 10 and 11)
Knowledge on Microsoft Office 2016 (Office 365)
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
Ability to perform remote troubleshooting and provide clear instructions
Experience in Handling Windows Imaging Project
Experience in software development, processes, and methods
Good knowledge of basic networking and troubleshooting tools like nslookup, traceroute, ping, and packet capture tools etc.
Ability to co-ordinate and interact with various teams to arrive at a quick resolution.
Ability to organize workload for effective implementation.
Ability to interact effectively at all levels with sensitivity to cultural diversity
Ability to adapt new product support as organization evolves.
Knowledge on SCCM and Intune administration
Knowledge on mass OS deployments
Experienced in maintaining multiple OS image and hardware models
Experience in Microsoft's OEM Pre-installation Kit (OPK) tools
Knowledge of PXE and DHCP functionality

Soft Skills:

Strong interpersonal skills
Good documentation skills
Good working knowledge of MS OFFICE (Including MS Project and Visio)
Able to handle unforeseen situations
Excellent problem-solving and multitasking skills
High level of acceptance
Can drive value and its methodology
Proven ability to deliver improvements that deliver greater value to the customer and business through more efficient delivery and/or lower costs.
Experience of working in an Operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services.
Experience in the management of multi-discipline teams in distributed locations
Demonstrable results in a business customer facing role, with a track record of delivering

Responsibilities :

Bulk refreshes (smarthands GLOPAS)
Refresh PC support with individual user
Management of existing Recycle cages at Customer sites
Management of any existing Loaner lockers at Customer sites
Coordination for Laptop provisioning to New starters
Laptop configuration for New starters
Assist with Problems - driver updates/patching/firmware
BTO requirements
Asset management
Coordinate Asset repair and Break-fix with equipment provider
Hardware storage utilizing Customer's on-site storage provisions
Couriers/packaging utilizing Customer's on-site courier/packaging service
Communicate designated points of contact at each site from Facility Management
Coordinate goods receipt with on-site Facility Management
Coordination and getting on-site assistance from Facility Management
Desk setup/maintenance (In Country or FM)
Hardware Troubleshooting (Mobile / Tablet)
Software Troubleshooting (Mobile / Tablet)
Issue handling
Coordinate Ordering with Equipment/Service Provider
Coordinate Returns with Equipment/Service Provider
Networks, GLOPAS, Conferencing, Server/Storage, Printers
Support any Crisis Management activity as per the plan and responsibilities mentioned for
Support track and as may be required by other track.
Defining and setting up a process for local announcements
Marketing and branding for local announcements
Content, format and medium of local announcements
Planning the local announcement - date, time, venue and medium
Making the local announcement with approved content, format and medium
Change Advisory Board Meetings and Document Review
Office Calls and Follow up actions
Monthly performance reporting
IT Induction of new users
VIP Support (when a country has an IBA)
Advance forecasting and notification of IBA
User follow ups, escalations for tickets, email queries, complaints
New Starter Tracking: Hardware Orders, AD Account & Phone
Coordinating WEEE: ""Waste from Electrical and Electronic Equipment"" with Facility
Management and 3rd party vendor
Coordinating with facility management teams to ensure management of User guides
Providing training and support for new employees (monthly)
Assisting users in adapting to new technologies (scheduled quarterly connect session)
SCCM & OS Troubleshooting
License & Software Services Team Meetings
Writing Knowledge Articles
Reviewing aging articles
Presenting knowledge items to team
Reviewing and approving proposed or new Knowledge articles
OS version updates and Profile recreations (Vulnerability tickets) - if central workplace services
team is not able to deploy updates or create profile due to any reason
General queue monitoring, dispatching tickets, problem tickets

Dice Id: 80183523
Position Id: ac4877fa873b3d3876ed6477000359ab
Posted 2 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Desktop Field Support

Los Angeles, California

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