Search Jobs | Dice.com

198 results (8 new)

Group by company

IT Support Specialist II

Ware Malcomb

Irvine, California • Today

Full-time

IT Support Specialist II

COG Research Foundation, LLC

Remote • 17d ago

Full-time

31 - 44

AV/IT Support Specialist

OSI Consulting

Orange, California • Today

Full-time

USD 20.00 - 40.00 per hour

Senior IT Support Specialist I

Tempus

Aliso Viejo, California • Today

Full-time

USD 33.50 - 48.07 per hour

Information Technology Specialist II - Network & Communications Engineer

City of Irvine

Irvine, California • Today

Full-time

USD 108,056.00 - 169,998.40 per year

IT Support Analyst II

Radiology Partners

Remote • Today

Full-time

USD 62,400.00 - 75,000.00 per year

IT Support Technician II

Cherokee Federal

Remote or Lawton, Oklahoma • Today

Full-time

USD 75,000.00 - 85,000.00 per year

Sr. Specialist, IT Security

Harris Corporation

Anaheim, California • Today

Full-time

USD 96,000.00 - 178,000.00 per year

Level II IT Technician

TeamLogic of Colorado Springs

Remote or Hybrid in Colorado Springs, Colorado • 29d ago

Full-time

60000 - 70000

Applications Support Supervisor (IT Application Development Senior/Specialist)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Specialist (Data Management)

Defense Contract Management Agency

Santa Ana, California • 9d ago

Full-time

USD 105,482.00 - 136,527.00 per year

IT Consultant II

Robert Half

Remote or Providence, Rhode Island • Today

Easy Apply

Contract

USD 40.00 per hour

Technical Support Administrator II (Remote US) - 1st shift or 2nd shift

Digi International

Remote • Today

Full-time

USD 47,500.00 - 67,000.00 per year

W2 :: Remote :: VistA/MUMPS Healthcare Applications Support Specialist || G.C / U.S.C

Bitsoft International, Inc.

Remote • 2d ago

Easy Apply

Contract

Depends on Experience

IT Applications Specialist Sr

Randstad Digital

Remote or Cleveland, Ohio • Today

Contract

USD47 - USD57

IT App Development - Senior/Specialist

Washington State Department of Transportation

Remote or Lacey, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Position for a Internal Communication Specialist in IT Remote role

IRIS Software, Inc.

Remote • 12d ago

Easy Apply

Contract

$50 - $60

DO254 Certification specialist

Tanisha Systems, Inc.

Irvine, California • 8d ago

Easy Apply

Full-time, Third Party

Depends on Experience

IT Application Support Specialist

Precision System Design Inc.

Remote or Hybrid • Today

Easy Apply

Contract

DOE

L&I IT System Administration - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

IT Store Support

iSphere

Remote • 8d ago

Easy Apply

Contract, Third Party

Depends on Experience

IT System Administration - Senior/Specialist

Washington State Department of Transportation

Remote or Lacey, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

IT Documentation Specialist

Goldbelt Inc

Remote • Today

Full-time

USD 83,000.00 - 86,000.00 per year

IT Systems Directory Services and Cloud Identity Specialist Senior

Modine Manufacturing Company

Remote • Today

Full-time

USD 93,000.00 - 163,000.00 per year

IT Enterprise Architect, IT Architecture-Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 104,304.00 - 140,268.00 per year

IT System Administrator Senior/Specialist (IT Disaster Recovery Administrator)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

IT Quality Assurance - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 92,760.00 - 124,752.00 per year

Senior IT Business Analyst Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 94,620.00 - 124,128.00 per year

Information Technology Specialist

Smithsonian Institution

Remote • Today

Full-time

USD 107,446.00 - 139,684.00 per year

e-Builder / Trimble Unity Construct Administrator & Support Specialist

Innosoft Corporation

Remote or Baton Rouge, Louisiana • Today

Easy Apply

Full-time, Third Party

Job Details

Skills

SAP WM
Technical Support
Project Management
Preventive Maintenance
Performance Management
Customer Service
Service Level
SLA
IT Management
Management
Help Desk
Recovery
Inventory
Documentation
Leadership
Cyber Security
Technical Training
Microsoft Windows
Active Directory
Microsoft Office
Disk Imaging
AutoCAD
AutoCAD Civil 3D
Autodesk Revit
SketchUp
Adobe CS
Microsoft SharePoint
Virtual Private Network
VoIP
Mobile Devices
Computer Hardware
Network
Printing
Telecommunications
Analytical Skill
Reasoning
Effective Communication
Communication
Multitasking
English
Artificial Intelligence
Recruiting

SAP WM
Technical Support
Project Management
Preventive Maintenance
Performance Management
Customer Service
Service Level
SLA
IT Management
Management
Help Desk
Recovery
Inventory
Documentation
Leadership
Cyber Security
Technical Training
Microsoft Windows
Active Directory
Microsoft Office
Disk Imaging
AutoCAD
AutoCAD Civil 3D
Autodesk Revit
SketchUp
Adobe CS
Microsoft SharePoint
Virtual Private Network
VoIP
Mobile Devices
Computer Hardware
Network
Printing
Telecommunications
Analytical Skill
Reasoning
Effective Communication
Communication
Multitasking
English
Artificial Intelligence
Recruiting

Summary

The IT Support Specialist II is responsible for supporting our end users in the local office and other offices in the region, as assigned by IT leadership. This support role has the primary responsibility of troubleshooting and/or triaging tickets from WM team members onsite and remote, and also functions as a mid-level escalation point for various technologies.

Your Role

This is a mid-level IT support role that serve as an escalation resource of the helpdesk team
Work hours are 8:00 AM - 5:00 PM, local time; after-hours work as-needed to complete open tasks
Provide excellent customer service through effective communication and active engagement.
Resolve IT requests within established Service Level Agreements (SLA).
As needed, escalate IT issues to senior-level technicians, infrastructure team or IT management
Manage own help desk system queue to ensure timely response and resolution times.
Assist other team members to help balance the IT workload.
Develop and maintain a close working relationship with the IT team and end users.
Effective assignment and recovery of IT assets in the assigned region.
Maintain accurate inventory of all hardware and software.
Anticipate the unique needs of each office by engaging with its local representatives.
Be continuously alert and responsive to the ever-evolving needs of the staff in the region.
Active contributor of technical solutions and documentation.
Support a minimum of 3 offices with over 100 employees total.
Assist efforts involving office buildouts, expansions or moves.
Complete assignments as assigned by the Director of IT, Principal of IT or Ware Malcomb leadership.
Participate in after-hours work, and travel to various work sites, as needed.

Qualifications

Knowledge of infrastructure and cybersecurity fundamentals.
Able to safely lift or carry equipment weighing up to 25 lbs. and reach for overhead items.
Bachelor's degree or equivalent combination of technical training/work experience.
Minimum of three (3) years of support experience with the following:
- Windows 10/11, Active Directory, Office 365, MS Office, PC imaging, software updates
- Applications: AutoCAD, Civil 3D, Revit; Sketchup, Adobe Suite, SharePoint
- Network connectivity, VPN issues, remote work, Zoom, VoIP, mobile devices
- Troubleshooting hardware, software, network, printing and telecom issues
Analytical, critical and deductive reasoning required to troubleshoot user issues.
Effective communication of technical information to a less technical audience.
Clear, concise, professional and thorough oral and written communication skills.
Ability to multi-task, follow processes and procedures and take direction positively.
Ability to speak, understand and write in English.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 9073311
Position Id: cfef05be35ad2c192b4335403051b0e7
Posted 1 day ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT Help Desk Specialist

Los Angeles, California

•

Today

Description IT Help Desk Specialist Company Overview A growing professional services organization based in Los Angeles, California is seeking an IT Help Desk Specialist to provide responsive technology support to employees and help maintain reliable day-to-day IT operations. The organization offers a collaborative environment where team members can gain exposure to a broad range of Microsoft technologies while developing their technical skills and growing into additional IT responsibilities.

Easy Apply

Full-time

USD 50,000.00 - 65,000.00 per year

IT Support Technician

Santa Monica, California

•

Today

IT Support Technician Location: Santa Monica, CA Schedule: Hybrid (Onsite Tuesday-Thursday | Remote Monday & Friday) Hours: Monday-Friday, 9:00 AM - 5:00 PM PST Pay Rate: $27.00 - $30.00 per hour About the Opportunity A well-established nonprofit organization is seeking an IT Support Technician to join its Technology team. This role is responsible for providing day-to-day technical support to employees, troubleshooting hardware and software issues, supporting workplace technology, and ensuring

Easy Apply

Full-time

$27 - $30 per hour

IT Analyst - Tier 2 Technical Support

New York

•

Today

IT Analyst - Tier 2 Technical Support - Permanent - New York City, NY- $90,000 - $105,000 The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. The end client is unable to sponsor or transfer visas for this position; all parties authorized to

Easy Apply

Full-time

USD 90,000.00 - 105,000.00 per year

Technical Helpdesk & Network Remote Support Agent II

Remote

•

Today

Location: Remote - Anywhere in the USA Remote Work Requirements: This is a fully remote position open to candidates anywhere in the USA. Candidates must have reliable high-speed internet and a quiet, professional workspace free from distractions. The position will be assigned to either 2nd or 3rd shift. Job Type: Hourly Consultant Hours: 2nd Shift: Tuesday-Saturday, 5:30 p.m.-2:00 a.m. ET, with a 30-minute unpaid lunch 3rd Shift: Tuesday-Saturday or Sunday-Thursday, 12:00 a.m.-8:30 a.m. ET, w

Full-time

USD 22.14 per hour

Job Details

Skills

SAP WM
Technical Support
Project Management
Preventive Maintenance
Performance Management
Customer Service
Service Level
SLA
IT Management
Management
Help Desk
Recovery
Inventory
Documentation
Leadership
Cyber Security
Technical Training
Microsoft Windows
Active Directory
Microsoft Office
Disk Imaging
AutoCAD
AutoCAD Civil 3D
Autodesk Revit
SketchUp
Adobe CS
Microsoft SharePoint
Virtual Private Network
VoIP
Mobile Devices
Computer Hardware
Network
Printing
Telecommunications
Analytical Skill
Reasoning
Effective Communication
Communication
Multitasking
English
Artificial Intelligence
Recruiting

SAP WM
Technical Support
Project Management
Preventive Maintenance
Performance Management
Customer Service
Service Level
SLA
IT Management
Management
Help Desk
Recovery
Inventory
Documentation
Leadership
Cyber Security
Technical Training
Microsoft Windows
Active Directory
Microsoft Office
Disk Imaging
AutoCAD
AutoCAD Civil 3D
Autodesk Revit
SketchUp
Adobe CS
Microsoft SharePoint
Virtual Private Network
VoIP
Mobile Devices
Computer Hardware
Network
Printing
Telecommunications
Analytical Skill
Reasoning
Effective Communication
Communication
Multitasking
English
Artificial Intelligence
Recruiting

Summary

This is a mid-level IT support role that serve as an escalation resource of the helpdesk team
Work hours are 8:00 AM - 5:00 PM, local time; after-hours work as-needed to complete open tasks
Provide excellent customer service through effective communication and active engagement.
Resolve IT requests within established Service Level Agreements (SLA).
As needed, escalate IT issues to senior-level technicians, infrastructure team or IT management
Manage own help desk system queue to ensure timely response and resolution times.
Assist other team members to help balance the IT workload.
Develop and maintain a close working relationship with the IT team and end users.
Effective assignment and recovery of IT assets in the assigned region.
Maintain accurate inventory of all hardware and software.
Anticipate the unique needs of each office by engaging with its local representatives.
Be continuously alert and responsive to the ever-evolving needs of the staff in the region.
Active contributor of technical solutions and documentation.
Support a minimum of 3 offices with over 100 employees total.
Assist efforts involving office buildouts, expansions or moves.
Complete assignments as assigned by the Director of IT, Principal of IT or Ware Malcomb leadership.
Participate in after-hours work, and travel to various work sites, as needed.

Qualifications

Knowledge of infrastructure and cybersecurity fundamentals.
Able to safely lift or carry equipment weighing up to 25 lbs. and reach for overhead items.
Bachelor's degree or equivalent combination of technical training/work experience.
Minimum of three (3) years of support experience with the following:
- Windows 10/11, Active Directory, Office 365, MS Office, PC imaging, software updates
- Applications: AutoCAD, Civil 3D, Revit; Sketchup, Adobe Suite, SharePoint
- Network connectivity, VPN issues, remote work, Zoom, VoIP, mobile devices
- Troubleshooting hardware, software, network, printing and telecom issues
Analytical, critical and deductive reasoning required to troubleshoot user issues.
Effective communication of technical information to a less technical audience.
Clear, concise, professional and thorough oral and written communication skills.
Ability to multi-task, follow processes and procedures and take direction positively.
Ability to speak, understand and write in English.

Dice Id: 9073311
Position Id: cfef05be35ad2c192b4335403051b0e7
Posted 1 day ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT Help Desk Specialist

Los Angeles, California

•

Today

Easy Apply

Full-time

USD 50,000.00 - 65,000.00 per year

IT Support Technician

Santa Monica, California

•

Today

Easy Apply

Full-time

$27 - $30 per hour

IT Analyst - Tier 2 Technical Support

New York

•

Today

Easy Apply

Full-time

USD 90,000.00 - 105,000.00 per year

Technical Helpdesk & Network Remote Support Agent II

Remote

•

Today

Full-time

USD 22.14 per hour