Product Manager, Digital Financial Operations
Position Summary
We are seeking a strategic and execution-focused Product Manager to lead the development and enhancement of financial operations products and capabilities within a complex digital ecosystem. This role will own the product strategy, roadmap, prioritization, and execution for solutions that support transaction processing, payment operations, financial reconciliation, and operational efficiency.
The ideal candidate combines strong product management expertise, business acumen, analytical thinking, and stakeholder management skills. This individual will work cross-functionally with Engineering, Finance, Operations, and Analytics teams to define product vision, deliver scalable solutions, and drive measurable business outcomes.
Key Responsibilities
Product Strategy & Roadmap Management
- Own the product vision, strategy, and roadmap for assigned financial operations products and capabilities.
- Balance long-term strategic initiatives with immediate business priorities and operational needs.
- Develop data-driven recommendations that align product investments with business objectives.
- Identify opportunities to improve operational efficiency, scalability, customer experience, and financial accuracy.
- Establish and communicate clear product priorities across stakeholder groups.
Product Development & Delivery
- Lead the full product lifecycle from ideation and requirements gathering through development, launch, and optimization.
- Partner closely with Engineering teams to ensure timely delivery of high-quality solutions.
- Define business requirements, user stories, acceptance criteria, and functional specifications.
- Prioritize and maintain the product backlog based on business value, customer needs, and technical considerations.
- Manage competing priorities and ensure resources are focused on the highest-impact initiatives.
Operational & Financial Process Optimization
- Develop a deep understanding of transaction processing, payment operations, reconciliation, and financial workflows.
- Identify process improvement opportunities that increase efficiency and reduce operational costs.
- Evaluate system performance and recommend scalable enhancements to support future growth.
- Drive continuous improvement initiatives across operational and financial processes.
Data & Performance Management
- Define and monitor KPIs, success metrics, and operational performance indicators.
- Analyze product usage, operational performance, and business outcomes to inform decision-making.
- Leverage data to identify trends, risks, opportunities, and areas for improvement.
- Create and maintain reporting frameworks that provide actionable insights to business stakeholders and leadership.
Cross-Functional Leadership
- Partner with Finance, Accounting, Operations, Technology, Compliance, and other business teams to align priorities and execute initiatives.
- Act as the primary liaison between business stakeholders and technical teams.
- Translate complex business requirements into scalable technology solutions.
- Build consensus and influence decision-making across multiple stakeholder groups.
System Integration & Scalability
- Support the design and implementation of scalable system integrations and platform enhancements.
- Evaluate business needs and recommend technology solutions that improve reliability, scalability, and performance.
- Develop subject matter expertise within assigned product domains and operational processes.
- Contribute to long-term platform modernization and transformation initiatives.
Qualifications
Education
- Bachelor's degree in Business, Finance, Information Systems, Computer Science, or a related field.
- Equivalent combination of education and experience may be considered.
Experience
- 5+ years of Product Management experience supporting technology products or platforms.
- Proven experience owning product roadmaps and driving product strategy.
- Experience working closely with Software Engineering teams in Agile environments.
- Experience managing complex cross-functional initiatives from concept through implementation.
Required Skills & Competencies
Product Management
- Strong product roadmap development and prioritization skills.
- Proven ability to define and execute product strategies aligned with business goals.
- Experience managing products throughout the full product lifecycle.
- Ability to balance tactical execution with long-term strategic planning.
Analytical & Strategic Thinking
- Strong analytical and problem-solving abilities.
- Ability to develop and defend data-driven points of view and recommendations.
- Experience defining KPIs and measuring business outcomes.
- Strong business process analysis and optimization skills.
Leadership & Communication
- Excellent verbal, written, and presentation skills.
- Strong stakeholder management and cross-functional leadership capabilities.
- Ability to influence decision-making without direct authority.
- Experience presenting recommendations and business cases to leadership audiences.
Agile & Technical Collaboration
- Experience working within Agile product development environments.
- Proficiency with Jira, Confluence, or similar product management tools.
- Ability to collaborate effectively with engineering, QA, analytics, and business teams.
- Understanding of systems integrations and complex technology ecosystems.
Technical & Business Skills
- Advanced Microsoft Excel skills.
- Experience using data and reporting tools to support product decisions.
- Ability to translate operational and financial requirements into technology solutions.
Preferred Qualifications
- Experience in retail, e-commerce, digital commerce, payments, financial technology, or omnichannel operations.
- Familiarity with business intelligence and visualization tools such as Power BI, Tableau, or similar platforms.
- Experience with application monitoring and observability tools.
- Knowledge of Accounts Payable (AP), Accounts Receivable (AR), reconciliation, and financial operations processes.
- Understanding of regulatory, compliance, tax, or audit considerations related to financial transactions.
- Experience supporting high-volume transaction environments.
Preferred Candidate Profile
A strategic Product Manager who excels at leading complex initiatives, balancing competing priorities, and delivering scalable solutions that drive measurable business impact. The ideal candidate is highly analytical, technically curious, and skilled at building strong partnerships across both business and technology organizations.
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