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PC Support I

GDH

Kansas City, Missouri • Today

Easy Apply

Contract, Third Party

Depends on Experience

PC Support

Mitchell Martin, Inc.

Kansas City, Missouri • 11d ago

Easy Apply

Third Party, Contract

$19 - $29

PC Network Support 2/3 - 2nd Shift - Secret

Northrop Grumman

Remote or Palmdale, California • Today

Full-time

USD 51,400.00 - 85,600.00 per year

GDH

Job Details

Skills

Summary

Role Summary

This position provides hands-on technical support for workstation hardware, software, operating systems, and peripheral devices. The role installs, maintains, upgrades, and troubleshoots end-user technology while providing responsive support in a fast-paced environment. This position requires strong technical and customer service skills, on-site support, and travel to additional locations as needed.

Responsibilities

Install, configure, maintain, and support desktop hardware, software, and operating systems.
Perform upgrades and updates to workstations and peripheral devices, including laptops, tablets, printers, and related equipment.
Troubleshoot and resolve hardware, software, connectivity, and end-user technology issues.
Install operating system images, applications, and other required software on laptops, desktops, and supported devices.
Manage incidents and service requests using established ticketing systems and maintain accurate resolution documentation.
Communicate effectively with users of varying technical experience to diagnose issues and provide appropriate solutions.
Perform routine maintenance and physical repairs on IT hardware and equipment.
Provide on-site technical support and travel to additional locations as required.
Support Windows 10/11, Microsoft Office, Microsoft 365, LAN connectivity, DNS, and Active Directory environments.
Troubleshoot and maintain printers and other supported peripheral devices.

Qualifications

2 to 3 years of experience in IT support, desktop support, field services, or a related technical environment.
Experience installing, configuring, maintaining, and troubleshooting operating systems, hardware, software, and peripheral devices.
Experience supporting Windows 10/11, Microsoft Office, and Microsoft 365 environments.
Experience supporting end-user technologies such as laptops, desktops, tablets, and printers.
Working knowledge of networking concepts and technologies, including LAN connectivity, DNS, and Active Directory.
Strong troubleshooting, analytical, and problem-solving skills.
Strong communication and customer service skills with the ability to explain technical issues to non-technical users.
Ability to perform the essential physical functions of the position, including lifting and moving equipment weighing up to 70 pounds, with or without reasonable accommodation.
Valid state-issued driver’s license and ability to operate required company or rental vehicles.
Ability and willingness to travel to supported locations, including occasional overnight travel as required.

Publishing Pay Range: $25.00 - $27.00 hourly

This position is based in office and requires employee to work on-site.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10112156
Position Id: 113889
Posted 4 hours ago

Company Info

About GDH

GDH is a premier workforce solutions and professional services provider helping organizations modernize, secure, and scale their technology ecosystems. With expertise across AI, Data, Security, Cloud, Application Development, Digital Infrastructure, and Business Transformation, we help clients accelerate innovation, optimize operations, and achieve measurable business outcomes. Our capabilities span AI and data engineering, intelligent automation, cybersecurity, cloud and platform transformation, application development and modernization, DevOps, networking, infrastructure operations, project and program management, business analysis, creative and digital services, and more. Through contract staffing, project-based engagements, managed services, and direct hire solutions, we deliver the specialized talent and delivery expertise organizations need to move forward with confidence.

At GDH, our culture statement, "We Care About People," is at the heart of everything we do. We are committed to building meaningful relationships and delivering exceptional service to both clients and candidates. This dedication has earned us multiple ClearlyRated awards, including Best of Staffing for Client, Talent, and Employee Satisfaction, as well as Best Staffing Firms for Women.

In addition to staffing, our Professional Services division provides expertise in digital transformation, infrastructure modernization, and program and project management, helping clients execute critical initiatives seamlessly. Our managed services solutions offer a strategic approach to workforce management, allowing businesses to streamline operations, reduce hiring risks, and improve overall efficiency.

While we specialize in the Banking, Financial Services, and Insurance (BFSI), Consumer, Energy, Government, and Technology sectors, our capabilities extend across all industries. With a nationwide presence, deep market insights, and a people-first approach, we combine industry expertise with cutting-edge technology to create workforce solutions that deliver measurable results.

At GDH, we are committed to building long-term partnerships by providing exceptional service, high-quality talent, and strategic workforce solutions that adapt to evolving business needs. Whether you need a single specialist or a full project team, GDH is your trusted partner for hiring, workforce solutions, and business transformation.

Partner with GDH and let’s build the future together.

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Kacie Jean

Recruiter @ GDH

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GDH

Job Details

Skills

Summary

Role Summary

Responsibilities

Install, configure, maintain, and support desktop hardware, software, and operating systems.
Perform upgrades and updates to workstations and peripheral devices, including laptops, tablets, printers, and related equipment.
Troubleshoot and resolve hardware, software, connectivity, and end-user technology issues.
Install operating system images, applications, and other required software on laptops, desktops, and supported devices.
Manage incidents and service requests using established ticketing systems and maintain accurate resolution documentation.
Communicate effectively with users of varying technical experience to diagnose issues and provide appropriate solutions.
Perform routine maintenance and physical repairs on IT hardware and equipment.
Provide on-site technical support and travel to additional locations as required.
Support Windows 10/11, Microsoft Office, Microsoft 365, LAN connectivity, DNS, and Active Directory environments.
Troubleshoot and maintain printers and other supported peripheral devices.

Qualifications

2 to 3 years of experience in IT support, desktop support, field services, or a related technical environment.
Experience installing, configuring, maintaining, and troubleshooting operating systems, hardware, software, and peripheral devices.
Experience supporting Windows 10/11, Microsoft Office, and Microsoft 365 environments.
Experience supporting end-user technologies such as laptops, desktops, tablets, and printers.
Working knowledge of networking concepts and technologies, including LAN connectivity, DNS, and Active Directory.
Strong troubleshooting, analytical, and problem-solving skills.
Strong communication and customer service skills with the ability to explain technical issues to non-technical users.
Ability to perform the essential physical functions of the position, including lifting and moving equipment weighing up to 70 pounds, with or without reasonable accommodation.
Valid state-issued driver’s license and ability to operate required company or rental vehicles.
Ability and willingness to travel to supported locations, including occasional overnight travel as required.

Publishing Pay Range: $25.00 - $27.00 hourly

This position is based in office and requires employee to work on-site.