IT Asset Manager/Technical Support Specialist - Immediate Placement
This is a very urgent requirement with immediate placement, please apply for immediate consideration.
Job Title:: IT Asset Manager/Technical Support Specialist
Location:: Little Rock, Arkansas
Interview:: Both Web Cam and In Person Interview
Duration:: Long Term
Required Qualifications
Helpdesk or Field technician support.
End User Hardware Support (laptops, desktops, mobile devices).
IT Asset Management.
ITSM/ITAM Tools.
Software installation and maintenance.
Strong communication abilities for technical and non-technical audiences.
Key Responsibilities::
Track and manage IT hardware and software assets from initial acquisition through active maintenance to secure decommissioning.
Monitor software license utilization, enforce license request compliance, prevent over-licensing, and manage vendor audit defenses.
Maintain the IT Asset Management database (AMDB/CMDB) to ensure accurate, real-time inventory tracking across remote and on-premise teams.
Partner with Fiscal and procurement teams to review contracts, renewals, purchases, and negotiate pricing for enterprise software and hardware.
Establish and enforce ITAM policies, approval protocols, and automated asset tracking workflows.
Manage support requests and document system configurations using an online ticketing and documentation portal.
Generate recurring reports on asset utilization, operational costs, compliance risks, and lifecycle refresh cycles.
Support for desktops, laptops, and mobile devices (Windows, iOS, Android) across multiple field offices.
Serve as the \"eyes and ears\" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues
Thanks.
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