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IT Support and Asset management specialist

Little Rock, AR, US • Posted 11 hours ago • Updated 11 hours ago

Contract W2

9 Months

On-site

$20/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

IT ASSET MANAGEMENT
ITSM
ITAM
HELP DESK
FIELD TECHNICIAN
HARDWARE SUPPORT
SOFTWARE INSTALLATION
TROUBLESHOOTING
COMPTIA A+
ITIL
CSAM
CHAMP
FRESHSERVICE
NINJAONE
GOOGLE WORKSPACE

Summary

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn''t a tagline; it''s the way we work. We don''t forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there''s a fit worth exploring.

Title: IT Support and Asset management specialist
Location: Little Rock, AR 72205
Duration: 9 Months
Work Arrangement: Onsite

Position Overview:
Seeking an IT Support and Asset management specialist to provide IT asset management and end-user technical support. This role is responsible for managing the lifecycle of hardware and software assets, maintaining inventory accuracy, supporting ITSM/ITAM processes, and delivering hands-on support for desktops, laptops, and mobile devices across multiple locations.
Key Responsibilities:

Manage IT hardware and software assets throughout their lifecycle.
Maintain and audit IT asset inventory and CMDB/AMDB records.
Administer ITSM/ITAM tools and track software licensing compliance.
Support procurement, vendor management, and contract renewals.
Provide technical support for desktops, laptops, mobile devices, and software installations.
Troubleshoot hardware, software, imaging, and network connectivity issues.
Manage support tickets, documentation, and asset-related reporting.
Travel to field locations to provide on-site technical assistance.

Required Qualifications:

3+ years of experience in IT Asset Management.
3+ years of experience with ITSM/ITAM tools.
3+ years of Help Desk or Field Technician support experience.
3+ years of End-User Hardware Support experience.
3+ years of software installation and maintenance experience.
Strong customer service, communication, and troubleshooting skills.
Valid Driver’s License and ability to travel regularly.

Preferred Qualifications:

Certifications such as CompTIA A+, ITIL, CSAM, CHAMP, or equivalent.
Experience with Freshservice ITSM/ITAM and NinjaOne RMM.
Google Workspace administration experience.
Experience supporting government or public-sector environments.
Bachelor’s degree in Computer Science, Information Systems, or related field.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90941473
Position Id: 26-21727
Posted 11 hours ago

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