job summary:
Candidates must be CURRENT Wisconsin residents. No relocation allowed. If the selected hire is local to Madison, they will be expected onsite as needs require (up to a few days a week). If they are not local to Madison, they can work 100% remote from within the State of Wisconsin.
This advanced level position works as a liaison amongst technical and bureau/business stakeholders to facilitate the development of business requirements, lead business process redefinition studies and analyze the use of new technology for new or enhanced systems services. This position is responsible for working with business leads and subject matter experts (SMEs) from various program areas to understand business structure and, policies, and operations in order to develop solutions for business unit strategic goals and initiatives. Including, but not limited to, defining/refining standard operating procedures for projects, business and technical requirements, user stories, leading solution delivery including quality assurance. Responsible for understanding current and future processes, delivering incremental solutions.
location: Madison, Wisconsin
job type: Contract
salary: $48 - 50 per hour
work hours: 8am to 5pm
education: High School
responsibilities:
Leadership, facilitation and coordination of business and operational teams to ensure business needs are being met.
- Lead, facilitate, and coordinate team meetings to prioritize work requests in partnership with the business leads from assigned business areas.
- Serve as the key integration point between the business areas, operations teams, and IT.
- Develop and maintain a deep understanding and expertise of applicable operational processes, procedures, and controls.
- Work with key stakeholders to fully understand and analyze the business case for each work effort.
Leadership, facilitation and coordination of business process and systems analysis.
- Lead, facilitate and coordinate business requirements at the appropriate level of detail for each work effort, ensuring the cross-functional impacts and any required coordination/integration effort has been identified ahead of the solution.
- Work with internal and external stakeholders to gather and validate business requirements and assist with the functional design of solutions.
- Partner with the technical lead to provide input into the functional aspects of solutions design.
- Proactively identify opportunities for process, system, or other enhancements that may help the business mitigate operational risk and/or achieve its business goals.
- Partner with the technical lead to create or update documentation relating to workflow process and detailed procedures resulting from implemented initiatives prior to deployment.
- Develop end-user training materials, in partnership with the transition manager, and assist with the coordination of user training, if needed.
- Serve as an internal expert with regards to the integrated end-to end processes, controls, and solutions.
- Map out the data flows and processes and ultimately how it is used by end systems. Identify gaps or improvements in the process.
- Based on requirements and analysis, collaborate with architects and developers to design solutions to meet the requirements. Use tools such as SQL, data flow diagrams, matrices, requirements documents, JIRA tickets to identify and document work.
Management of quality control efforts:
- Develop, execute, and document user test plans and organize and oversee end-user testing and acceptance.
- Provide support to test teams, as needed, Create end-to-end (E2E) test scrips.
- Coordinate resolution of issues uncovered during end-user testing.
- Research escalated business issues and lead the creation of integrated models/workflows that resolve the root cause of these problems.
- Participate in the evaluation, provide feedback, and resolve issues regarding vendor performance, escalating to the lead project manager as needed.
- Independently resolve issues to remove roadblocks and provide reports or updates on issues to the portfolio owner, as needed.
- Maintain and distribute metrics related to work request/project, as agreed upon.
- Verify the data migrated to intended destination and meets the requirements.
Participation on the Business Process and Analysis (BPA) Center of Excellence
qualifications:
5+ years' experience in the following:
- Business analysis - experience creating use cases, user stories and defining requirements and operational process. Experience performing data analysis against oracle databases, SQL and/or query tool experienced.
- Technical analysis - experience analyzing and documenting solution components and functions.
- Requirements - experience creating requirement documents including functional and nonfunctional requirements.
- Quality assurance - end to end Quality Assurance, from QA Planning to execution and bug resolution for each development phase.
skills:
data flows,IT systems,JIRA tickets,SQL,system requirements,systems analysis,wireframe,coordinate,coordination,Leadership,little supervision,Proactively,Independently,Aeronautics,end-user training,user training,Business Analysis,partnership,business process,business processes,business process definition,business requirements,business needs,business structure,consultation,prototype,customer needs,design specifications,Financial Management,data flow diagrams,functional design,metrics,operational risk,Project Management,project management principles,quality control,quality assurance,use cases,solutions design,solution delivery,internal and external stakeholders,standard operating procedures,test plans,user testing,user stories,workflows
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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