Our mission is simply stated: ERS offers competitive benefits to enhance the lives of its members. Each team member across the agency contributes to our ongoing success. ERS is open for business five days a week, 8:00 am to 5:00 pm, to meet customers where they need us: in person, on the phone, in their communities, and online. ERS currently offers opportunities that include flexible work schedules.
ERS is seeking a Network Administrator to perform routine to highly complex (journey-level to senior-level) network administration duties as part of the Network Services Team within the Information Systems Division. Ensures the efficient and effective operation of the agency''s data networking and Unified Communications (UC) systems by performing routine to highly complex work throughout the IT systems lifecycle, including planning, analysis, design, implementation, integration, evaluation, testing, security, documentation, training, monitoring, troubleshooting, maintenance, and decommissioning of existing and emerging technologies. Responsibilities range from implementing and supporting network infrastructure to leading the planning, design, integration, and execution of enterprise network initiatives and projects. May provide guidance to other staff on complex assignments. Works under moderate to limited supervision of the Network Services Manager, exercising moderate to considerable latitude for initiative, independent judgment, and decision-making.
Essential Responsibilities include, but are not limited to:
· Perform routine to highly complex administration, monitoring, and technical support of enterprise network infrastructure technologies, including data center, backbone, edge, and office building wired and wireless systems.
· Perform routine to highly complex administration and technical support of enterprise network security devices and technologies, including web and email filtering, network access and control systems, Virtual Private Networks, and firewalls.
· Perform routine to highly complex administration and technical support of communications systems, including telephony, videoconferencing, and mobile/cellular communication devices, infrastructure, technologies, and services.
· Create and modify documentation related to the operation of data network and UC systems.
· Create, review, and modify procedures to improve efficiency and effectiveness.
· Assist in researching, assessing, evaluating, and implementing new, upgraded, and developing systems, technologies, and standards to enhance agency enterprise IT operations.
Other Duties and Responsibilities:
· Attend work regularly in accordance with agency leave and attendance policies.
· Comply with all applicable agency policies and procedures, including safety, information security, and standards of conduct.
· Perform on-call or scheduled after hours work as required.
· Perform other duties as assigned.
Required Minimum Qualifications: Your application for employment must reflect how you meet each of the following minimum qualifications:
1. Graduation from an accredited two-year college or university with a degree in data processing, computer science, computer information systems, management information systems, or a related field; or graduation from an accredited two-year technical school with a specialization in computer technology plus two years relevant experience. Two years of directly related work experience beyond the minimum required may be substituted for two years (60 semester hours) of the required college education.
Network Specialist III:
a) Three (3) years of general experience in an enterprise technology environment in a role performing data network administration and support.
Network Specialist IV:
a) Four (4) years of general experience in an enterprise technology environment in a role performing data network administration and support.
b) One (1) year of experience supporting network security systems, such as firewalls, web/email filter systems, and/or network access control systems.
Preferred Qualifications: Your application for employment should reflect how you meet the following preferred qualifications:
2. Experience in an enterprise technology environment performing advanced- or senior-level data network administration and support.
3. Experience supporting Cisco wired networking equipment.
4. Experience supporting a Cisco wireless networking environment.
5. Experience supporting network security systems, such as firewalls, web/email filter systems, and network access control systems.
6. Experience administering and supporting telecommunications systems and solutions, including Unified Communications (UC) solutions.
PLEASE NOTE: All submissions should contain complete job history entries, which includes job title, dates of employment, name of employer, and a description of duties performed as related to the position you are applying for. Resumes lacking sufficient detail, such as a summary of experience in lieu of progression of work history may not meet minimum qualifications.
Other Information: In accordance with state law, authorization for telework may not be awarded to an employee as a condition of hiring. As an agency process, new employees complete a 30 day fully onsite period before evaluation for a telework agreement. Work is performed in an office environment and requires appropriate business attire. This position may require access to privileged, confidential, or sensitive data. ERS will conduct either a TXDPS or FBI criminal history check on all new hires. For more information about this policy inquiries can be made to Please note: Internal applicants in the same salary group and classification as the posted position are eligible to receive an increase in salary where applicable up to the posted maximum.
ERS does not sponsor or assume sponsorship of an employment visa at any time.
Military Occupational Specialty Codes:
Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty () along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Human Resources at with questions or for additional information.
How to Apply: Interested in joining the ERS team? Apply online through the CAPPS Careers website by completing and submitting the State of Texas Application for Employment.
Please use the link below to create your CAPPS account and build your profile by selecting “New User.”
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· Once your profile is complete, click on “View All Jobs” to view available career opportunities and submit your application.
Applications submitted through Work in Texas:
If you apply for an ERS position via Work in Texas , you will also need to complete a supplemental questions form. For more details, refer to the instructions in the email you receive.
Please contact a Human Resources representative if you need assistance or require accommodation during the application process.
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