Phone/Skype Hire. Onsite from day 1
Location: Mechanicsville, VA
Duration: 12+ months
The role includes engineering, aplication support, and rotational help desk support within the Tolling group. Includes API Gateways, AVD, App Insights, & Office 365.
Responsibilities
Cloud Operations and Engineering
Maintain and implement cloud resources in the Tolling Azure environment.
Ensure compliance with Virginia government policies regarding security, IAM, network controls, and cost governance.
Maintain and improve infrastructure documentation, naming conventions, tagging standards, and cloud governance artifacts.
Assist with access reviews, role assignments, and least privilege IAM evaluations.
Manage vendor required updates and ensure compatibility.
Implement fault tolerant and highly available Azure solutions.
Monitoring, Troubleshooting, and Diagnostics
Monitor Azure services and application workloads to ensure uptime and availability.
Troubleshoot issues related to connectivity, access, security, application performance, and service degradation.
Perform diagnostic deep dives using logs, metrics, traces, Azure Monitor, and Log Analytics.
Analyze and tune system/application performance.
Operational Support
Participate in daily/weekly operational cycles including pattern monitoring, incident reviews, and maintenance readiness checks.
Triage production issues, ensure timely resolution, and document root cause findings.
Execute and support off hours work as needed.
Define change requests, detailed implementation plans, and roll back procedures.
Technical Development and Compliance
Understand end to end data flows across tolling systems, roadways data, financial transactions, and reporting tools.
Support optimization of integrations and data movement.
Apply PCI or other regulatory compliance requirements when evaluating system behavior and logging patterns.
Manage key vaults, passwords, certificates, and secure credential storage.
Collaboration and Communication
Work directly with architects, engineers, managers, and cross functional teams to use Azure services effectively.
Provide best practice guidance related to SaaS, PaaS, and IaaS.
Communicate clearly in written and verbal form with internal and external stakeholders.
Support multiple concurrent projects of complex technical scope.
Skills Needed
Microsoft Azure administration/engineering Required 3 Years
Microsoft Windows environments (2019+) Required 5 Years
Server infrastructure, protocols, firewalls, certificates, load balancers Required 2 Years
Support of VDOT / E-ZPass Virginia tolling applications, infrastructure, and cloud workloads Required 3 Years
Networking, server administration (Windows/Linux), databases, cloud environments Required 2 Years
Implementing Rubrik backup & recovery for Azure IaaS/PaaS Required 2 Years
Scripting with PowerShell/Python Required 2 Years
Continuous integration tools (Azure DevOps, Jenkins, Git, TFS) Desired 1 Years
Administration of SecretServer privileged access vaults. Required 2 Years
Office 365 and Power Apps platforms Required 1 Years
Infrastructure as Code (Terraform or equivalent) Desired 1 Years
Containerization (Docker, Kubernetes) Desired 1 Years
Experience with PCI or similar compliance frameworks Required 1 Years
Key Vault, secrets and certificate management Desired 1 Years
Single Sign On and identity administration (Entra ID) Required 1 Years
Azure certification (AZ 104, AZ 305, or similar) Desired 1 Years
Experience with enterprise governance models Required 1 Years
Experience analyzing cloud cost trends and delivering cost optimization recommendations Desired 1 Years
Azure Virtual Desktops Desired 1 Years
