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L1-Deskside Support Engineer

Teceze Ltd

Medina, Minnesota • 7d ago

Easy Apply

Full-time

42,000 - 48,000

L1 Deskside Support Engineer

Teceze Ltd

Medina, Minnesota • 8d ago

Easy Apply

Full-time

39,600

Desktop Support Engineer L1 - Remote US Only

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Data Centre Remote Field Service Engineer (L1)

NTT DATA, Inc.

Remote or Oregon • Today

Full-time

USD 28.00 - 42.00 per hour

Desktop Support Engineer L1

Service Global, Inc

Eden Prairie, Minnesota • 20d ago

Full-time

Cloud Support Engineer

AlphaSense

Remote • Today

Full-time

USD 100,000.00 - 111,000.00 per year

Senior Support Engineer, Identity Security - US

Cyera

Remote or New York, New York • Today

Full-time

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Backup Engineer - L2/L3

HCLTech

Remote • 30+d ago

Easy Apply

Full-time

$64,000 - $114,000

Teceze Ltd

Job Details

Skills

Service Desk
L1 support
Microsoft Windows
technical support
troubleshoot

Summary

Job Summary:

We are looking for an L1 Deskside support professional to provide first-level technical support for the Emerson Houston location.
Key Responsibilities:
Provide L1 technical support and troubleshoot user issues.
Monitor and resolve incidents and service requests.
Perform basic hardware, software, and network troubleshooting.
Escalate complex issues to the appropriate support teams.
Maintain proper documentation and follow IT support processes.

Required Skills:

Experience in L1/Desktop Support or Service Desk support.
Good knowledge of Windows, hardware, software, and basic networking.
Strong troubleshooting and communication skills.
Ability to work independently and manage support tickets effectively

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91124934
Position Id: 9115523
Posted 7 days ago

Company Info

About Teceze Ltd

TECEZE is an IT Service Provider across all public and private sectors. We offer a full spectrum of Information Technology services. We help you harness the power of emerging technologies while getting the most out of your legacy IT.

Our clients benefit from a true 24/7 support service operation, the expanded technical resources of our team, and the faster service delivery at low cost.

Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience.
We are committed to building long-term relationships with our clients. We are partners for a better future.

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Contact the job poster

Naveen Kumar Kannan

US Recruiter - Lead @ Teceze Ltd

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Contract

17 - 20

Teceze Ltd

Job Details

Skills

Service Desk
L1 support
Microsoft Windows
technical support
troubleshoot

Summary

Job Summary:

We are looking for an L1 Deskside support professional to provide first-level technical support for the Emerson Houston location.
Key Responsibilities:
Provide L1 technical support and troubleshoot user issues.
Monitor and resolve incidents and service requests.
Perform basic hardware, software, and network troubleshooting.
Escalate complex issues to the appropriate support teams.
Maintain proper documentation and follow IT support processes.

Required Skills: