Teceze Ltd
Teceze Ltd

L1-Deskside Support Engineer

Medina, MN, US • Posted 7 days ago • Updated 7 days ago
Full Time
No Travel Required
On-site
$42,000 - $48,000/yr
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Job Details

Skills

  • Service Desk
  • L1 support
  • Microsoft Windows
  • technical support
  • troubleshoot

Summary

Job Summary:
  • We are looking for an L1 Deskside support professional to provide first-level technical support for the Emerson Houston location.
  • Key Responsibilities:
  • Provide L1 technical support and troubleshoot user issues.
  • Monitor and resolve incidents and service requests.
  • Perform basic hardware, software, and network troubleshooting.
  • Escalate complex issues to the appropriate support teams.
  • Maintain proper documentation and follow IT support processes.
Required Skills:
  • Experience in L1/Desktop Support or Service Desk support.
  • Good knowledge of Windows, hardware, software, and basic networking.
  • Strong troubleshooting and communication skills.
  • Ability to work independently and manage support tickets effectively
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91124934
  • Position Id: 9115523
  • Posted 7 days ago

Company Info

About Teceze Ltd

TECEZE is an IT Service Provider across all public and private sectors. We offer a full spectrum of Information Technology services. We help you harness the power of emerging technologies while getting the most out of your legacy IT.


Our clients benefit from a true 24/7 support service operation, the expanded technical resources of our team, and the faster service delivery at low cost.


Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience.
We are committed to building long-term relationships with our clients. We are partners for a better future.

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Naveen Kumar Kannan

Naveen Kumar Kannan

US Recruiter - Lead @ Teceze Ltd

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