Job Title: Field support lead Job Location: Milpitas, CA Job Type: Contract Job Description: Serve as primary IT Point of Contact for expedited support and participate in Rapid Response Team triage and Daily Performance Meetings. Assist network support and infrastructure teams with troubleshooting and projects. Support Client SPOC with Reliability Calls for high-priority tickets (P1/P2) investigation and resolution. Aid local hardware support team with printers and shop floor peripherals