DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Senior Technology Infrastructure Analyst
Location: Montreal, QC
Duration: 12 Months
The organization is seeking an Infrastructure as Code (IaC) analyst to work on various technology service deployment projects. This individual will join the infrastructure teams to add capacity.
The analyst will primarily need to:
- Configure, operate and document cloud and on-premises technology services within the context of projects;
- Carry out the implementation and installation of the technological components defined for each of the projects;
- Advising on technological directions and best practices for the integration of certain technologies
The resource must have experience in projects where they perform:
- Automation of technological infrastructures (IaC);
- The evolution and implementation of technological infrastructure services linked to IT and business projects.
Requirements and qualifications
- Hold a college diploma in computer science or equivalent.
- Possess at least 10 years of experience as a technology infrastructure analyst in a technology environment comparable to that of the organization.
- Having completed at least two technology infrastructure projects of more than 500 person-days in a technological environment comparable to that of the organization
- Having experience in projects where she performs:
- Automation of technological infrastructures (IaC);
- The evolution and implementation of technological infrastructure services linked to IT and business projects."
- Experience working in IaC and knowledge of Ansible, AWX or Tower, Terraform, Powershell tools;
- Expert in Windows 2019 and + environment, Active Directory, EntraID;
- Azure experience;
- Good knowledge of Linux for Ubuntu distributions;
- Proficiency in one or more of the following software: Key Vault, Azure Devops, Git, VSCode, Elastic Search, SQL Server 2019 and above, IIS;
- Good knowledge of Docker and containerized applications;
- Experience with the Agile Kanban approach.
Professional skills:
- Having the ability to quickly master new concepts;
- Having the ability to adapt easily to new technologies;
- Having an excellent team spirit and ability to collaborate;
- To be autonomous, rigorous and methodical;
- Being able to manage pressure well when carrying out projects;
- Working as a team;
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