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IT Lab Support/Help Desk Technician

Ashtrix

Morrisville, North Carolina • Today

Full-time

IT Lab Support Technician (PART-TIME)

Ashtrix

Durham, North Carolina • Today

Part-time

USD 30.00 - 33.00 per hour

Help Desk Support Technician

Decisionpoint Corporation

Durham, North Carolina • Today

Full-time

USD 19.00 - 21.00 per hour

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

IT Support Technician - Customer Support(Spanish)

Pyramid Consulting, Inc.

Remote • 4d ago

Easy Apply

Contract

$18 - $19.05

IT Helpdesk Support Specialist- Tier 2 (Temporary Contract Staff Augmentation Role)

Ampere Computing LLC

Durham, North Carolina • Today

Full-time

USD 37.98 - 57.21 per hour

Lead IT Technician

GDH

Remote • 11d ago

Easy Apply

Contract, Third Party

Depends on Experience

Certified Pharmacy Technician

Diversified Systems, Inc.

Remote • 13d ago

Easy Apply

Third Party, Contract

Depends on Experience

Operations Supervisor

NuAxis LLC

Remote or Hybrid • Today

Full-time

Level II IT Technician

TeamLogic of Colorado Springs

Remote or Hybrid in Colorado Springs, Colorado • 3d ago

Full-time

60000 - 70000

Customer Service Technician 2 - Help Desk Bilingual (Spanish)

Maximus, Inc.

Remote • Today

Full-time

USD 17.98 per hour

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Level III IT Technician

TeamLogic of Colorado Springs

Remote • 3d ago

Full-time

105000 - 110,000

Desktop Support Technician I (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

Desktop Support Technician II (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 24.45 per hour

EUX Engineer -Montreal Canada - Remote

Blue Mantis

Remote • Today

Full-time

Looking For____Desktop Support Specialist I (W2 Position)

Anveta Inc

Remote • 11d ago

Easy Apply

Contract

Depends on Experience

IT Technician II

Lennar Corp

Remote or Tallahassee, Florida • Today

Full-time

IT Support Specialist II - 073QE

Quartus Engineering Inc

Remote or San Diego, California • Today

Full-time

USD 29.00 - 49.00 per hour

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

Remote • 4d ago

Easy Apply

Full-time

$16 - $16.5

Proton IT Helpdesk

The Reynolds and Reynolds Company

Raleigh, North Carolina • Today

Full-time

USD 50,000.00 - 55,000.00 per year

Job Details

Skills

Help Desk
System Administration
IT Infrastructure
Linux
Laboratory Equipment
Collaboration
Microsoft Windows
JMP
Technical Support
Access Control
OS X
Microsoft Office
Adobe CS
Data Analysis
Management
Mobile Devices
iPhone
iPad
Asset Management
Computer Hardware
Network
Optimization
Data Management
Data Security
Backup
Recovery
IT Asset Management
Workflow
Regulatory Compliance
Documentation

Summary

Role Overview

We are seeking a part-time, highly skilled onsite IT Support Specialist. This resource will be responsible for helpdesk, onsite support, maintaining, troubleshooting, and optimizing our laboratory technology environment. The ideal candidate will possess a strong blend of macOS/Window PC systems administration expertise and experience supporting specialized scientific equipment and laboratory IT infrastructure.
Key Responsibilities

Scientific & Laboratory IT Support

Provide onsite technical support for a variety of laboratory equipment, including but not limited to NestSeq, QXManager, HPLCs, SpectraMax, and microscopes across Windows, Linux, and macOS platforms.
Install, validate, configure, and maintain lab software, hardware, and backup systems, ensuring optimal performance and compatibility.
Perform regular routine maintenance and software-level calibration of lab equipment workstations.
Collaborate directly with scientists and researchers to understand their specific technical workflows and provide tailored IT solutions.
Provide technical support to lab personnel, addressing their daily IT-related questions and issues to minimize downtime.
Train lab personnel on the proper use and best practices of laboratory workstations.

macOS & Windows Ecosystem Administration

Provide technical support with Windows PC related to lab applications, including Empower, QXManager, Softmax Pro, JMP, Graphpad, etc.
Provide comprehensive technical support for macOS and related applications, executing deep troubleshooting for both hardware and software issues.
Install, configure, and maintain macOS systems, ensuring stringent security and optimal performance.
Manage user accounts, permissions, and access controls within the macOS environment.
Support a range of Mac applications, including Microsoft Office, Adobe Creative Suite, and specific scientific data analysis software.
Support, configure, and manage mobile devices (iPhones, iPads) integrated into the broader Mac environment.

General IT, Data, & Asset Management

Troubleshoot and resolve general hardware and software issues, including computer malfunctions, network connectivity problems, and application errors.
Assist in the implementation, maintenance, and optimization of data management systems used throughout the lab.
Ensure data security and integrity by implementing, enforcing, and assisting users with robust data backup and recovery procedures.
Assist in the development of IT asset management workflows and conduct regular system health checks.

Documentation & Compliance

Maintain accurate, up-to-date documentation of lab system configurations, troubleshooting steps, and ongoing maintenance procedures.
Document accessible IT procedures, FAQs, and protocols for lab personnel.
Adhere strictly to all laboratory safety protocols and procedures while performing onsite duties.

#IND123

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10522794
Position Id: 702fa622c31cb492f792aacadf40039b
Posted 1 day ago

Fitment

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Similar Jobs

IT Lab Support Technician (PART-TIME)

Durham, North Carolina

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IT Lab Support Technician (Part-Time/ONSITE) Location: Durham, NC (Onsite) Schedule: Part-Time, 20 hours/week (2-3 days onsite) Pay: $30-$33/hr Contract: Strong potential for extension No relocation or sponsorship available. Local candidates only. We are hiring an IT Lab Support Technician with 1-2 years of experience supporting laboratory IT environments. This role combines help desk support with hands-on support of scientific workstations, laboratory instruments, and end users in a research

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IT/OT Lab Specialist

Durham, North Carolina

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Job Description Summary Imagine being the technology partner who keeps critical laboratory operations running smoothly, compliantly, and efficiently every day. As an IT/OT Lab Specialist at Novartis, you will play a key role in supporting the computerized systems and laboratory technologies that enable scientific innovation and operational excellence. You'll work alongside cross-functional teams to ensure reliable system performance, maintain compliance with regulatory requirements, and help del

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IT/OT Senior Lab Specialist

Durham, North Carolina

•

Today

Job Description Summary Join Novartis and play a critical role in enabling cutting-edge laboratory operations that help bring innovative medicines to patients. As an IT/OT Senior Lab Specialist, you will lead the strategy, implementation, and lifecycle management of computerized laboratory systems across GMP and non-GMP environments, ensuring reliability, compliance, and operational excellence. This is an opportunity to work at the intersection of technology, quality, and science, partnering wit

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Windows Administration & Lab Engineer – Lead

Remote

•

18d ago

Position Title: Windows Administration & Lab Engineer Lead Location: Redmond, WA Infrastructure & Lab Environment Management Build, maintain, and support secure lab environments for Windows development, testing, validation, and deployment readiness.Perform rack-and-stack activities, structured cabling, port mapping, power validation, and environmental readiness checks.Manage PDU, KVM, networking, server onboarding, and hardware deployment activities.Coordinate lab moves, expansions, hardware

Easy Apply

Full-time

85000 - 90000

Job Details

Skills

Help Desk
System Administration
IT Infrastructure
Linux
Laboratory Equipment
Collaboration
Microsoft Windows
JMP
Technical Support
Access Control
OS X
Microsoft Office
Adobe CS
Data Analysis
Management
Mobile Devices
iPhone
iPad
Asset Management
Computer Hardware
Network
Optimization
Data Management
Data Security
Backup
Recovery
IT Asset Management
Workflow
Regulatory Compliance
Documentation

Summary

Provide onsite technical support for a variety of laboratory equipment, including but not limited to NestSeq, QXManager, HPLCs, SpectraMax, and microscopes across Windows, Linux, and macOS platforms.
Install, validate, configure, and maintain lab software, hardware, and backup systems, ensuring optimal performance and compatibility.
Perform regular routine maintenance and software-level calibration of lab equipment workstations.
Collaborate directly with scientists and researchers to understand their specific technical workflows and provide tailored IT solutions.
Provide technical support to lab personnel, addressing their daily IT-related questions and issues to minimize downtime.
Train lab personnel on the proper use and best practices of laboratory workstations.

macOS & Windows Ecosystem Administration

Provide technical support with Windows PC related to lab applications, including Empower, QXManager, Softmax Pro, JMP, Graphpad, etc.
Provide comprehensive technical support for macOS and related applications, executing deep troubleshooting for both hardware and software issues.
Install, configure, and maintain macOS systems, ensuring stringent security and optimal performance.
Manage user accounts, permissions, and access controls within the macOS environment.
Support a range of Mac applications, including Microsoft Office, Adobe Creative Suite, and specific scientific data analysis software.
Support, configure, and manage mobile devices (iPhones, iPads) integrated into the broader Mac environment.

General IT, Data, & Asset Management

Troubleshoot and resolve general hardware and software issues, including computer malfunctions, network connectivity problems, and application errors.
Assist in the implementation, maintenance, and optimization of data management systems used throughout the lab.
Ensure data security and integrity by implementing, enforcing, and assisting users with robust data backup and recovery procedures.
Assist in the development of IT asset management workflows and conduct regular system health checks.

Documentation & Compliance

Maintain accurate, up-to-date documentation of lab system configurations, troubleshooting steps, and ongoing maintenance procedures.
Document accessible IT procedures, FAQs, and protocols for lab personnel.
Adhere strictly to all laboratory safety protocols and procedures while performing onsite duties.

#IND123

Dice Id: 10522794
Position Id: 702fa622c31cb492f792aacadf40039b
Posted 1 day ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT Lab Support Technician (PART-TIME)

Durham, North Carolina

•

Today

Part-time

USD 30.00 - 33.00 per hour

IT/OT Lab Specialist

Durham, North Carolina

•

Today

Full-time

USD 98,700.00 - 183,300.00 per year

IT/OT Senior Lab Specialist

Durham, North Carolina

•

Today

Full-time

USD 108,500.00 - 201,500.00 per year

Windows Administration & Lab Engineer – Lead

Remote

•

18d ago

Easy Apply

Full-time

85000 - 90000